As a Senior SRE Engineer at Phantom, you'll take charge of managing and scaling our Kubernetes clusters on AWS EKS, ensuring optimal performance and reliability. Your responsibilities will also include implementing Infrastructure-as-Code for efficient infrastructure provisioning, optimizing system performance, maintaining crypto nodes, and improving system uptime through continual monitoring. You'll collaborate closely with backend and product teams to support feature development and scaling, making this a dynamic and impactful role.

To be considered for the Senior SRE Engineer role at Phantom, candidates should have 5+ years in an SRE or Software Engineer position with strong hands-on Kubernetes experience in production environments. Proficiency in AWS services, a solid understanding of Docker, and familiarity with Infrastructure-as-Code tools like Terraform or Pulumi are critical. Additionally, experience with monitoring tools like Datadog or OpenTelemetry is required to effectively manage system reliability and observability.

While specific blockchain experience isn't a strict requirement for the Senior SRE Engineer position at Phantom, familiarity with blockchain infrastructure is a plus. You will be responsible for configuring and managing crypto nodes on multiple blockchains to support our wallet's operations, so an understanding of decentralized technologies can significantly enhance your candidacy and effectiveness in this role.

Phantom offers an attractive package for the Senior SRE Engineer position, which includes a competitive salary ranging from $180,000 to $225,000, alongside equity and comprehensive insurance coverage. Additional perks include a stipend for remote work setup, flexible hours, unlimited vacation, a 401(k) retirement plan, wellness benefits, and daily lunch allowances. These benefits reflect our commitment to a supportive and balanced work environment.

Yes, the Senior SRE Engineer position at Phantom is fully remote, but it is open only to candidates located in the US, UK, and EU time zones. Unfortunately, we are unable to support applicants from regions like Russia, Pakistan, Ukraine, Asia, Oceania, and Africa at this time. This structure allows us to maintain effective collaboration while embracing talented professionals from select areas.

In your answer, discuss specific experiences managing Kubernetes clusters, emphasizing any production-level challenges you faced and how you resolved them. Highlight your hands-on skills with Kubernetes on AWS EKS, showcasing your ability to ensure scalability and reliability in a dynamic environment.

Explain your approach to monitoring system performance, such as using tools like Datadog or OpenTelemetry. Provide examples of specific optimizations you have implemented in previous roles to improve reliability and efficiency, detailing their impact on operations and user experience.

Describe your experience with tools like Terraform or Pulumi to automate infrastructure provisioning and management. Include instances where you have successfully streamlined processes and reduced errors, ensuring consistent deployments and configurations.

Talk about the monitoring strategies you deploy, the metrics you focus on, and the processes you have in place to respond to incidents swiftly. Highlight any specific tools you've used to enhance visibility and proactively manage system health.

Illustrate your teamwork capabilities by sharing examples of successful collaborations you've had with backend or product teams. Discuss how you integrate SRE practices into the development lifecycle and provide support for feature development while balancing operational needs.

While discussing your experience, be honest about your familiarity with managing crypto nodes if applicable. Highlight your understanding of decentralized technologies and how you see your skillset translating into effective blockchain infrastructure management.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Focus on a specific challenge related to system downtime or performance issues and dissect the steps you took to identify, address, and resolve the problem.

Talk about key performance indicators (KPIs) you focus on, such as response times, error rates, and throughput. Discuss how these metrics inform your decisions and contribute to system health in a microservices architecture.

Share your approach to continuous learning, which may include attending industry conferences, participating in online communities, or pursuing relevant certifications. Mention how you apply new knowledge to improve your work and the systems you manage.

Articulate your thoughts on the essential qualities of a successful SRE, such as problem-solving skills, a proactive mindset, collaboration, and resilience. Draw upon your experiences to emphasize how these qualities have helped you in your SRE journey.