Contract Analyst I

As a Contract Analyst I at ICON plc, you'll be engaged in preparing, verifying, and executing invoicing for an assigned portfolio of accounts. You will also be responsible for balancing client relationships, reconciling accounts, and investigating discrepancies. Working closely with the Revenue team, your efforts will help ensure timely billing and effective tracking of contract progression with respect to invoicing units.

To qualify for the Contract Analyst I role at ICON plc, candidates should have a Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Additionally, prior experience in contract analysis within clinical trials is crucial, alongside strong analytical skills, excellent communication abilities, attention to detail, and the capacity to manage multiple tasks and deadlines.

Important skills for a Contract Analyst I at ICON plc include strong analytical abilities to interpret complex data, exceptional communication and interpersonal skills, and a keen attention to detail. The ability to work independently and handle multiple responsibilities simultaneously while maintaining accuracy will contribute to success in this role.

Yes, prior experience in contract analysis specifically in clinical trials is a requirement for the Contract Analyst I position at ICON plc. This experience will prepare you for the demands of the role, which involves detailed work with contracts and financial reporting related to clinical research operations.

ICON plc supports its employees with a competitive salary and a variety of benefits including health insurance tailored to your needs, retirement planning offerings, and wellness programs. Moreover, they provide various annual leave entitlements, flexible benefits options, and an employee assistance program, making work-life balance a priority.

When answering this question, focus on specific experiences that highlight your familiarity with invoicing processes. Describe the tools or software you've used, how you ensured accuracy, any discrepancies you've encountered, and how you resolved them efficiently.

Explain your method for account reconciliation, showcasing your analytical skills. Emphasize your attention to detail, the steps you take to identify discrepancies, and how you communicate with clients to resolve issues. Mention any previous experiences that resulted in successful reconciliations.

Identify challenges such as managing multiple deadlines or interpreting complex contracts. Discuss how you address these challenges, perhaps by prioritizing tasks, using time management techniques, or collaborating with team members to ensure efficiency and accuracy.

Detail your strategies for effective communication, such as regular updates, ensuring clarity in your messaging, and being open to feedback. Highlight any past experiences that demonstrate how proactive communication helped in managing client relationships.

List any relevant tools or software you've used—such as Excel, QuickBooks, or SAP—and provide examples of how you applied these in your previous roles. Highlight your proficiency and your ability to quickly learn any new systems necessary for the role at ICON.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Detail a specific instance and explain your investigative process, the communication with relevant parties, and the outcome, demonstrating your problem-solving skills.

Discuss your organizational skills and how you establish priorities based on deadlines and client needs. Explain any methods you use to track your tasks, such as to-do lists or project management software, and illustrate your approach with a past experience.

Emphasize your routine of checking account statuses regularly, communicating with team members, and utilizing project management tools to monitor progress. This showcases your proactive attitude towards maintaining an organized workflow.

Illustrate a specific process you enhanced, focusing on the steps you took to identify areas of improvement, the changes you implemented, and the positive results that followed. This shows your initiative and commitment to efficiency.

Personalize your answer by discussing your passion for healthcare intelligence and clinical research. Mention how ICON's values and culture resonate with you and how you believe your skills can contribute to the team's success. This demonstrates your genuine interest in the role.