Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
The purpose of this job is to develop and provide focus on customer relationships, grow volume, manage attrition and respond to customers’ needs.
1. Grow and maintain current customer volume through customer relationships and follow through
2. Identify base volume customers with growth potential
3. Manage customer attrition
4. Other
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Join the dynamic team at Pilot Company as an Account Manager I in Fleet Solutions based in Knoxville, TN! In this role, you'll be at the forefront of developing and nurturing customer relationships, with the exciting challenge of growing our volume and skillfully managing customer needs. Your day-to-day will be vibrant and varied: from generating referrals and conducting quarterly business reviews with our top customers to analyzing volume usage and identifying areas for growth. You'll play a pivotal role in ensuring that sales targets are met, alongside managing customer attrition and maintaining our stellar reputation in the fuel and trucking industry. With only a small amount of travel required (less than 25%), this position suits those who enjoy a blend of hands-on customer engagement and strategic analysis. What’s more, you’ll receive training on our systems, so if you're eager to learn and thrive in a fast-paced environment, you’ll fit right in! You’ll also enjoy the company culture of Pilot, where a people-first attitude is celebrated, and you’ll be part of a proud legacy dating back to 1958. If you’re passionate about providing top-notch customer service and have experience in sales or customer service, this position might just be your next big adventure. Join us and help keep North America moving!
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