Senior Software Engineer - Platform

As a Senior Software Engineer at PocketHealth, your primary responsibilities include designing and maintaining the core infrastructure and software that powers our patient-centric platform. You'll work on cloud-native services, manage critical infrastructure like MySQL and Kubernetes, and enhance the developer experience through high-quality tooling. You'll also be engaged in ensuring the operational excellence of our systems and collaborating with other engineering teams during the software development lifecycle.

To become a Senior Software Engineer at PocketHealth, you should have a Bachelor's degree in Software Engineering, Computer Science, or a related field, along with a minimum of 4 years of experience in developing cloud-native services on platforms like Azure or AWS. A strong collaborative mindset, excellent communication skills, and proven ability to solve complex problems are essential. Additional expertise in Kubernetes, Golang, CI/CD systems, and AWS or Azure will set you apart.

At PocketHealth, information security and compliance are top priorities for our Senior Software Engineers. You'll be involved in evaluating and improving our information security posture, which includes adhering to best practices such as the OWASP Top 10, permissions management, and threat modeling. Regular updates and collaborations with other engineering teams will ensure that infrastructure security and compliance requirements are constantly met throughout the development lifecycle.

As a Senior Software Engineer at PocketHealth, you'll work with a range of technologies, including cloud services like Azure and AWS, container orchestration with Kubernetes, database management using MySQL or similar systems, and Infrastructure as Code with Terraform. Additionally, you'll utilize modern observability tools such as OpenTelemetry, Prometheus, and Grafana to enhance system monitoring and performance.

PocketHealth offers a range of attractive benefits for its Senior Software Engineers including competitive salaries, stock options, four weeks of paid time off, unlimited wellness days, and extended mental health coverage. We believe in nurturing a healthy work-life balance, providing a positive work culture, and creating an environment where employees feel valued and supported.

When answering this question, share specific examples of projects where you developed or managed cloud-native services, highlighting technologies you used such as Azure or AWS. Touch on your understanding of scalable architectures and how you ensure high availability and disaster recovery in your services.

For this question, illustrate your problem-solving methodology by providing a structured approach, such as identifying the problem, brainstorming possible solutions, and testing implementations. Share examples where you successfully resolved complex issues, focusing on collaboration and communication with your team.

Discuss your hands-on experience with Kubernetes, detailing how you've deployed, managed, or scaled applications within a Kubernetes environment. Emphasize any challenges you've overcome related to Kubernetes architecture and best practices to demonstrate your competence.

Use this question to walk the interviewer through a CI/CD implementation you were involved in. Highlight the tools you utilized, steps you took to automate the process, and the outcomes, such as reduced deployment times or improved code quality metrics.

Share your knowledge of security best practices, such as implementing OWASP recommendations or using tools for vulnerability scanning. Provide an example of how you addressed security in a past project, highlighting your focus on proactive measures and incorporating security from the design phase.

Emphasize that software engineering is often a collaborative effort. Discuss how you approach teamwork by bringing positive energy, assisting colleagues, and valuing diverse perspectives. Include examples of successful collaborations that led to great outcomes.

Provide a specific instance where you identified a bottleneck in a project workflow. Explain the strategies you employed to enhance efficiency, ensure buy-in from the team, and the measurable impact your improvement had on productivity.

Discuss your experience managing databases, focusing on any specific types you have worked with, like MySQL or PostgreSQL. Highlight your techniques for optimizing queries, such as indexing strategies and understanding query execution plans to improve performance.

Demonstrate your commitment to continual learning by mentioning resources you utilize to stay informed, such as online courses, webinars, or communities. Discuss how you integrate new technologies into your work and inspire those around you to embrace innovation.

Articulate your understanding of observability as a critical part of modern software engineering. Share the importance of monitoring and logging tools you have used and how they enable proactive issue resolution and improved system reliability.