BDR Manager - job 1 of 2

As a BDR Manager at Pontera, you will be tasked with managing and mentoring a team of Business Development Representatives. Your primary responsibilities will include hiring, training, and coaching your direct reports, ensuring they meet high professional standards. You'll lead your team to achieve quarterly targets, collaborate with go-to-market leaders to enhance sales processes, and utilize our sales tech stack for operational efficiency.

To be considered for the BDR Manager role at Pontera, candidates should have 1-3 years of sales leadership experience along with a proven track record of top performance. Strong leadership skills, operational acumen, and experience with sales tools like Salesforce and Outreach are essential. A Bachelor's degree is required, and familiarity with data analysis tools is a bonus.

At Pontera, success for a BDR Manager is measured through the achievement of collective KPIs set for the BDR team. Additionally, metrics like team performance, the effectiveness of training programs, and overall contribution to the sales funnel will play key roles in evaluating success.

Pontera is a fast-growing fintech company offering substantial growth opportunities for BDR Managers. Here, you will have the chance to shape the careers of your team members while enhancing your leadership skills through sponsored learning and development programs. Additionally, as the company expands, opportunities for upward mobility within the organization may also arise.

The team culture at Pontera is vibrant and collegial, centered around collaboration and fun. We believe in a people-first principle that prioritizes the well-being of both our clients and employees. Frequent team events and activities foster a supportive work environment where everyone can thrive and make a meaningful contribution.

When hiring for my BDR team, I focus on finding individuals who not only have the right skills but also fit our company culture. I believe in providing comprehensive training that includes hands-on learning opportunities, role-playing objection handling, and shadowing experienced team members to accelerate their development.

My coaching style is collaborative and individualized. I prefer to have regular 1:1 sessions to understand each BDR's strengths and areas for improvement, allowing me to tailor my feedback and coaching to fit their unique needs. I encourage open communication and provide constructive feedback to help them succeed.

To motivate my BDR team, I focus on fostering a positive environment that celebrates both individual and team achievements. I believe in setting clear, attainable goals and providing ongoing recognition. I also implement friendly competitions and offer rewards for reaching targets as a way to keep the energy high.

As a BDR Manager, I closely track metrics such as conversion rates, opportunities created, and team activity levels. I also assess individual performance against KPIs to identify top performers and provide support to those who may be struggling.

Sales technologies like Salesforce and Outreach are crucial for managing the performance of my BDR team. These tools help streamline processes, maintain organized tracking, and facilitate communication, which ultimately enhances our ability to achieve sales goals efficiently.

When dealing with underperformance, I first seek to understand the underlying issues through direct conversations. I provide additional support and resources, set clearer expectations, and work closely with the team member to develop a performance improvement plan that outlines specific growth strategies.

In a previous role, our team faced a sudden market shift that affected our lead generation. I organized strategy sessions to brainstorm solutions and brought in external insights. By empowering my team to adapt quickly, we not only overcame the challenge but also identified new opportunities that led to increased performance.

Promoting a culture of continuous learning involves creating an environment where team members are encouraged to pursue development opportunities. I regularly share articles, organize workshops, and sponsor training sessions that align with both personal and professional growth.

Collaboration is vital for a BDR Manager. I have worked closely with marketing, sales, and product teams to align our goals and initiatives. Regular communication and joint strategy sessions have helped us achieve cohesive efforts and maximize results across departments.

I am excited about the opportunity to work at Pontera because of its commitment to making a positive impact in the fintech industry. I admire the people-first culture and believe that my leadership experience and passion for mentoring would enable me to help drive meaningful results while fostering the growth of my team.