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Pre-Sales Consultant

Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features. 

Responsibilities

  • Work closely with sales/business development team to explore sales opportunities for company’s product suite.
  • Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
  • Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
  • Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
  • SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
  • Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
  • Generate product demo scripts & scenarios and orchestration of product demo/workshop.
  • Manage, coordinate and execute complete bidding process of RFI and RFPs.
  • Develop statement of work and other contractual documents as required.
  • Complete any other tasks that may reasonably be required from time to time.

Requirements

  • Fluency in French and English is a must.
  • Self-Initiation and know-how-to-know skills. 
  • High level of performance. 
  • Outstanding leadership qualities and team building skills.
  • Excellent communication capabilities.
  • Creative problem-solving skills.
  • Detail oriented and highly organized.
  • Excellent follow-up skills.  
  • Bold travel schedule (up to 30%).
  • Strong written and verbal communication skills to represent the company in a favorable manner.
  • Highly motivated and able to influence and motivate others. 
  • Ability to work under pressure.
  • Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
  • Good knowledge of global real-time, rails, retail payments and payments landscape.
  • Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
  • Good knowledge of the African Payment landscape is a plus, particularly Francophone Africa.
  • Hands on experience to preparing power point presentations, document and analysis report.
  • Ability to initiate conversations and make a lasting impact.
  • Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.

What You Should Know About Pre-Sales Consultant, ProgressSoft

As a Pre-Sales Consultant at ProgressSoft, you will play a crucial role in our Business Development & Sales teams, guiding them through large, complex deals. You’ll be the go-to product specialist, providing your expertise on integrations and enterprise features, ensuring our customers fully grasp how to effectively implement our groundbreaking systems. In this collaborative environment, you will work hand in hand with the sales and business development teams to identify sales opportunities across our product suite. Your responsibilities will include engaging with customers and prospects to qualify opportunities, performing pre-demo needs analysis, and steering detailed techno-functional discussions to clarify customer requirements. You will also be the single point of contact throughout the pre-sales cycle, from requirement scoping and solution design to crafting technical proposals. A significant part of your role will involve drafting detailed solution scope documents that meet customer expectations and effectively communicating these with our delivery and product teams. Jurisdiction over the entire bidding process—including RFI and RFPs—will also fall under your expertise, alongside the development of necessary contractual documents. Fluency in both French and English is a must, and as a detail-oriented, highly organized professional with outstanding communication skills, you'll also maintain a bold travel schedule of up to 30%. If you’re eager to leverage your leadership qualities and creative problem-solving skills in an innovative and growing environment, we invite you to explore this exciting opportunity at ProgressSoft.

Frequently Asked Questions (FAQs) for Pre-Sales Consultant Role at ProgressSoft
What are the main responsibilities of a Pre-Sales Consultant at ProgressSoft?

As a Pre-Sales Consultant at ProgressSoft, your responsibilities include advising the Business Development and Sales teams on complex deals, qualifying customer leads, and driving technical discussions. You will manage the pre-sales cycle, from requirements scoping to solutioning, and will prepare documentation such as solution scope documents and contractual agreements to ensure a seamless process from sales to delivery.

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What qualifications are required to be a successful Pre-Sales Consultant at ProgressSoft?

To succeed as a Pre-Sales Consultant at ProgressSoft, candidates must have fluency in French and English, strong organizational skills, and a deep understanding of the payment landscape, particularly in areas like PSD2 and Open Banking. Excellent communication and problem-solving skills are crucial, along with the ability to work under pressure and manage extensive travel requirements.

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How does a Pre-Sales Consultant at ProgressSoft interact with clients?

In the role of a Pre-Sales Consultant at ProgressSoft, you will interact with clients through initial qualification discussions and techno-functional conversations. This crucial client engagement allows you to understand their needs clearly, capture requirements for effective solutions, and present tailored product demonstrations, thereby establishing a strong relationship right from the start.

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What tools or skills should a Pre-Sales Consultant at ProgressSoft be familiar with?

A Pre-Sales Consultant at ProgressSoft should be proficient in creating PowerPoint presentations and preparing comprehensive analysis reports. Familiarity with global real-time payment systems and the ability to prepare SWOT analyses to position products competitively are essential skills that will aid in delivering value-added presentations and proposals.

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What type of travel is expected for the Pre-Sales Consultant position at ProgressSoft?

The Pre-Sales Consultant position at ProgressSoft requires a significant travel commitment, with expectations of up to 30%. This travel will largely involve client interactions, workshops, and meetings across different regions, ensuring effective communication and collaboration with clients and internal teams.

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Common Interview Questions for Pre-Sales Consultant
Can you describe your experience with managing the pre-sales cycle?

In responding to this question, highlight your experience in managing the complete pre-sales process from qualification to proposal creation. Be sure to discuss specific projects where you engaged with clients, gathered requirements, and collaborated with cross-functional teams to drive sales.

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How do you approach a techno-functional discussion with a client?

When answering this, emphasize your methodical approach. Discuss how you actively listen to clients, capture their needs, and translate technical jargon into business-focused language. Providing examples of previous successful discussions will showcase your capability.

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What strategies do you use to qualify leads effectively?

Explain your strategies by touching on your methods for assessing both the technical and business aspects of leads. Highlight your ability to ask insightful questions that uncover pain points and align them with your company's solutions.

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How do you stay updated with the payment industry's trends and technologies?

Share specific resources you utilize, such as industry publications, webinars, or networking with peers. Discuss the importance of continuous learning and how it informs your pre-sales strategies.

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Describe an example of a particularly challenging pre-sales scenario and how you overcame it.

Provide a detailed example of a challenging pre-sales situation, outlining the obstacles faced and the creative solutions you implemented to address customer concerns or hesitations, ultimately leading to a successful sale.

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How do you ensure clear communication with both clients and internal teams?

Discuss the communication tools and strategies you employ to maintain clarity and transparency between clients and your team. Emphasize regular updates, scheduled meetings, and documentation practices that facilitate effective collaboration.

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What is your approach to preparing a solution scope document?

Explain your systematic approach for gathering requirements and ensuring all stakeholder inputs are considered, so the resulting scope document sets proper expectations and facilitates a smooth transition to implementation.

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Can you discuss your experience with preparing RFI and RFP responses?

Provide insights into how you tackle the preparation of RFI and RFP responses, focusing on understanding client needs, gathering appropriate data, and presenting compelling and tailored proposals that highlight your company's strengths.

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How do you leverage PowerPoint in your role as a Pre-Sales Consultant?

Discuss how you use PowerPoint to create engaging presentations that illustrate product features and benefits. Share examples and strategies that have helped you effectively communicate complex ideas to clients.

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What qualities do you believe are essential for success as a Pre-Sales Consultant?

Identify essential qualities such as strong communication skills, the ability to influence clients, creative problem-solving, and a detail-oriented mindset. Provide brief examples of how these qualities have contributed to your past successes in similar roles.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 8, 2025

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