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Rafting Retail Supervisor (Glacier Raft Co)

What perks can you expect?:
  • Join an inclusive, global team and make life-long connections.  
    • Enjoy free access to Pursuit attractions and 50% off for friends.  
    • Get discounts on hotel stays, dining, and retail.  
    • Access subsidized mental health and wellness resources.  
    • Housing accommodations available.  
    What will be your daily pursuit?:

    Your daily pursuit is leading our amazing retail team in providing excellent guest service and helping our guests pick out the perfect souvenir or gift from their Glacier adventure!

    What will your compensation be?:

    $17.50/hour

    When does this adventure begin?:

    This role is posted for our spring/summer 2025 season! 

    What will you do in this job?:
    • Assist in management of all aspects of retail operation: inventory, merchandising, discipline, etc.
    • Drive retail and photo sales, understand labor and revenue targets and work with Manager to achieve goals
    • Maintain store cleanliness and arrange displays in an aesthetic and pleasing way to encourage sales
    • Receive merchandise shipments, stock and replenish store as needed.
    • Maintain all store security policies
    • Balance cash in registers and making closing deposits
    • Facilitate an efficient and accuarte check-in process for all guests, reporting to River Managers and ensuring all waivers are accounted for
    • Assist with daily raft trip guest tracking
    • Assist in managing river photography program including but not limited to on-river photography, working with guides to understand the route and key photo opportunities, photo uploads, sales and ensuring all guests receive proper images
    • Operate and maintain professional photography equipment
    • Set an example and engage associates to create a welcoming and exciting environment for guests
    • Offers assistance to guests and teammates where needed
    • Be a utility player who can complete a variety of job duties

    This job description describes at a high level what an Assistant Retail Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

    What skills and experience do you need for this job?:
    • 1-2 years retail management experience preferred
    • Knowledge of merchandise costs, labor costs, and controls
    • Previous display, merchandising, and cash register operating experience
    • Work-ethic and commitment to the team and guest is key
    • Be willing and able to work solo or as part of a team
    • Be committed to Safety First and the highest quality of cleaning & sanitizing standards
    • Be organized with a great eye for detail
    • Be kind to others and always bring your best
    • Be a good communicator, always suggesting ideas and solutions
    • Be helpful and friendly, willing to go the extra mile
    • Be relaxed, flexible and able to handle a few curve balls
    • Be ready to have fun!
    What will your work environment be like?:

    Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife in and around Glacier National Park.  

     

    Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.  

    Independent. You’ll spend your days in and around?our amazing properties.  

    Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

     

    Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance ) as required   

     

    We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.  

    EEO:

    Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics .  

    Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

     

    We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.  

    We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.  

Average salary estimate

$36400 / YEARLY (est.)
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$36400K
$36400K

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What You Should Know About Rafting Retail Supervisor (Glacier Raft Co), Pursuit Collection

As the Rafting Retail Supervisor at Glacier Raft Co, you'll be at the heart of one of the most exhilarating adventure companies nestled in the stunning landscapes of West Glacier, Montana. Imagine leading a passionate retail team, helping guests select that perfect keepsake to remember their unforgettable rafting adventure! Your daily tasks will range from managing inventory and merchandising to ensuring our store looks inviting and vibrant. You'll drive retail sales and collaborate closely with the management team to hit revenue targets, all while maintaining a welcoming environment for our guests. You'll also help oversee our river photography program, capturing stunning moments on the water and ensuring that guests leave with memories they'll treasure forever. Plus, with unique perks like free access to Pursuit attractions, discounts on dining, and even housing accommodations, working here isn't just a job—it's an adventure! At Glacier Raft Co, commitment to team and guest service is key, and we’re looking for someone who can bring a combination of retail management experience, creativity, and a positive attitude. If you're ready to thrive in a beautiful setting with stunning scenery and passionate team members from around the world, we can’t wait to meet you! Our adventure kicks off during the spring/summer 2025 season, and we’re excited to have you on board.

Frequently Asked Questions (FAQs) for Rafting Retail Supervisor (Glacier Raft Co) Role at Pursuit Collection
What are the main responsibilities of a Rafting Retail Supervisor at Glacier Raft Co?

As a Rafting Retail Supervisor at Glacier Raft Co, your main responsibilities will include managing all aspects of retail operations, driving sales, maintaining store organization, and ensuring a top-notch guest experience. You’ll also be involved in inventory management and overseeing the river photography program to capture and share memorable moments.

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What qualifications do I need to become a Rafting Retail Supervisor at Glacier Raft Co?

To be considered for the Rafting Retail Supervisor position at Glacier Raft Co, you should have 1-2 years of retail management experience, knowledge of controlling merchandise and labor costs, and previous experience with merchandising. A commitment to safety, excellent communication skills, and a friendly demeanor are all essential.

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What perks can I expect as a Rafting Retail Supervisor at Glacier Raft Co?

As a Rafting Retail Supervisor at Glacier Raft Co, you will enjoy fantastic perks such as free access to Pursuit attractions, discounts on hotel stays and dining, and subsidized mental health and wellness resources. You will also have the opportunity to experience the beauty of Glacier National Park on a daily basis.

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What is the work environment like for a Rafting Retail Supervisor at Glacier Raft Co?

The work environment for a Rafting Retail Supervisor at Glacier Raft Co is vibrant and beautiful, surrounded by the majestic wilderness of Glacier National Park. You’ll have the chance to connect with an international team while embracing the outdoors and enjoying various team-building events throughout the season.

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When does the Rafting Retail Supervisor position at Glacier Raft Co begin?

The Rafting Retail Supervisor position at Glacier Raft Co is for the spring/summer season starting in 2025. This is an excellent opportunity to immerse yourself in the summer adventure season, leading a dedicated team in a breathtaking setting.

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Common Interview Questions for Rafting Retail Supervisor (Glacier Raft Co)
What strategies will you use to drive sales as a Rafting Retail Supervisor?

In your answer, focus on your experience with merchandising, understanding customer preferences, and creating promotional in-store displays. Highlight your ability to analyze sales data and collaborate with your team to implement strategies that will boost overall revenue during peak seasons.

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How do you handle conflict among team members?

Discuss your approach to resolving conflicts in a constructive manner. Emphasize the importance of communication, actively listening to both sides, and finding a solution that ensures team cohesion. Bringing in examples from previous experiences can add depth to your response.

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Can you explain your experience with inventory management?

Share specific examples of how you’ve managed inventory in the past. Talk about techniques you employed to control stock levels, maintain store organization, and ensure product availability during busy seasons, demonstrating your attention to detail and organizational skills.

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What do you think is the most important quality for a Rafting Retail Supervisor?

Frame your response around team leadership and the ability to create an inviting atmosphere for guests. Discuss the significance of being approachable and friendly while maintaining a standard of excellence in customer service.

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Describe a time when you exceeded guest expectations in a retail setting.

Provide a specific scenario where you went above and beyond for a customer. Highlight your problem-solving skills and how your actions led to a positive outcome, emphasizing the impact of excellent guest service.

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How do you prioritize your tasks on a busy day?

Explain your approach to time management and prioritization. You might mention creating a to-do list, focusing on high-impact tasks first, and being flexible to adapt as unexpected situations arise, ensuring all critical responsibilities are addressed.

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What experience do you have with cash handling?

Discuss your previous roles that required cash register operations, emphasizing your accuracy and reliability. Mention relevant procedures you’ve followed for balancing cash drawers and managing deposits, demonstrating your trustworthiness in handling financial transactions.

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What motivates you in a retail management role?

Talk about the satisfaction you derive from leading a team and creating memorable experiences for guests. Mention how achieving sales targets and receiving positive feedback from guests drives your passion for retail management.

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How would you approach training new team members?

Outline your strategy for onboarding new staff, emphasizing the importance of mentorship, hands-on training, and fostering a supportive environment. Share how you would ensure they feel confident in their roles and understand company values.

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What role do you think teamwork plays in a retail environment?

Reflect on the collaborative nature of retail, discussing how teamwork enhances productivity and guest satisfaction. Provide examples from your experience that demonstrate the positive outcomes of effective collaboration in achieving sales goals.

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We believe that collecting memories is far more important than collecting things. We share your longing to explore. To get out into the world in search of remarkable experiences. To stride eagerly through your bucket-list and tick off dreams ful...

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April 11, 2025

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