Principal SME- CTEM Vulnerability Management Enterprise TruRisk Management

As a Principal SME- CTEM Vulnerability Management at Qualys, your primary responsibilities include providing technical expertise on the Qualys platform to Technical Account Managers, documenting customer compliance and security requirements, driving technical engagements for customer success, and establishing trusted relationships with technical decision-makers. Additionally, you will identify new use cases for the platform, engage in hands-on demos, and collaborate with product management on feature requests and product roadmaps.

To qualify for the Principal SME- CTEM Vulnerability Management position at Qualys, candidates should have extensive experience with the Qualys platform or similar security technologies, a background in solution or systems engineering, and familiarity with asset management, vulnerability management, and cloud security. A strong communicator with excellent interpersonal skills and the ability to design complex security architectures is essential. Knowledge of public cloud services such as AWS, Azure, and GCP, along with a self-starter mentality, are highly valued.

A Principal SME- CTEM Vulnerability Management at Qualys should possess strong technical knowledge in asset management, patching, vulnerability management, risk assessment, and cloud security. You will also need to understand key industry and compliance standards, as well as how to interact with APIs. Hands-on experience with these areas will be crucial for proposing solutions and engaging customers effectively.

In the Principal SME- CTEM Vulnerability Management role at Qualys, you will engage with customers through various means, including delivering technical workshops, conducting post-sale deployment reviews, and maintaining a trusted advisory relationship. You're responsible for understanding their long-term needs, conducting presentations, and collaborating closely with the sales team to provide tailored solutions that address their specific security challenges.

The Principal SME- CTEM Vulnerability Management position at Qualys offers substantial growth opportunities, given its visibility within the company and the chance to influence product development and customer solutions. With continued success in the role, you can expect to advance into higher leadership positions, contribute to meaningful projects, and enhance your expertise within the security and compliance domain.

When answering this question, it's important to highlight specific projects or challenges you've faced while using the Qualys platform. Discuss features you utilized for vulnerability management and how you applied them to meet client needs. Emphasize your technical skills, understanding of the platform's capabilities, and any improvements or outcomes achieved as a result of leveraging these tools.

In your response, provide examples of prevalent vulnerabilities you’ve found in various environments, such as misconfigurations, unpatched software, or insecure cloud setups. Explain how you addressed these vulnerabilities effectively and the outcomes of those actions, showcasing your problem-solving skills and proactive approach to risk management.

Discuss your approach to gathering customer requirements, such as conducting interviews or needs assessments. Explain how you prioritize these needs based on impact, urgency, and alignment with available solutions. Mention your communication skills and how you work collaboratively with both customers and your internal teams to ensure solutions are effectively implemented.

When addressing this question, discuss your methods for fostering collaboration, such as holding regular meetings, utilizing collaborative tools, or building strong interpersonal relationships. Share an experience where effective teamwork led to a successful project outcome and how your communication style facilitated this process.

Share a specific story where you identified a challenge a customer faced and how you developed a solution that addressed their issues. Highlight your problem-solving skills, the steps you took to understand their perspective, and the final results of your efforts, reinforcing the value you can add in a similar situation at Qualys.

Provide an informed perspective on current industry trends and challenges, such as increasingly sophisticated cyber threats, compliance requirements, or the rapidly changing technological landscape. Share thoughtful insights on how these challenges can be addressed and relate them back to your experience and how you can position Qualys' solutions to help.

Discuss your commitment to continuous learning through various means, like attending industry seminars, participating in webinars, reading relevant articles, and following influential thought leaders. Mention any certifications you pursue that keep you knowledgeable about evolving security compliance standards and frameworks.

Explain the importance of APIs in integrating different security solutions and improving automation. Provide examples of how you've leveraged APIs in past projects to enhance efficiency, streamline workflows, or create seamless integrations between systems, emphasizing your technical capability in this area.

When responding, detail your process for developing proposals, including understanding customer needs, gathering relevant data, and outlining clear, actionable solutions that demonstrate value. Highlight the importance of tailoring each proposal to the customer's specific requirements and how this can lead to successful engagements.

Acknowledge the importance of active listening and empathy in these scenarios. Talk about your approach to understanding the customer's perspective fully, providing additional information or alternatives to address their concerns, and how your goal is always to reach a solution that ultimately benefits them.