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Growth Restaurant Manager

Company Description

Initial hiring pay range (based on location, experience, etc.): $21.00 - $22.50 per hour.

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.  

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.  

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

  • Purpose of the position:
    • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Directs crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the crewmembers in the restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane’s company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$45240 / YEARLY (est.)
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$43680K
$46800K

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What You Should Know About Growth Restaurant Manager, Raising Cane's

As the Growth Restaurant Manager at Raising Cane’s Chicken Fingers located at 447 Fulton St, Brooklyn, NY, you’ll play a crucial role in driving our restaurant's success and upholding our beloved One Love® brand. At Raising Cane’s, we pride ourselves on serving the best chicken finger meals, and your leadership will help ensure operations align with our high standards and culture. In this fast-paced environment, you'll not only assist the Restaurant Leader in daily operations but also manage the restaurant during your shifts. You'll be responsible for cash handling, maintaining safety and cleanliness standards, and providing top-notch customer service, all while leading a team of enthusiastic crewmembers. A major part of your role involves being detail-oriented and organized, as you'll handle multiple priorities, ensuring everything runs smoothly. With a team-oriented mindset, you’ll engage with both your crew and customers, fostering an environment that embodies our core values. Plus, working with us comes with fantastic perks like weekly pay, competitive salaries, paid time off, and comprehensive health benefits. If you’re someone with a passion for leadership, who thrives in a dynamic restaurant setting and is eager to be part of a rapidly growing company with a vision to be among the top ten in the U.S., we can’t wait to meet you. Join the Raising Cane’s family to ‘Raise The Bar’ in our communities and contribute to an exceptional dining experience!

Frequently Asked Questions (FAQs) for Growth Restaurant Manager Role at Raising Cane's
What are the responsibilities of a Growth Restaurant Manager at Raising Cane’s?

As a Growth Restaurant Manager at Raising Cane’s, you will support the Restaurant Leader in daily operations, manage shifts, enforce company policies, ensure cleanliness, and provide exemplary customer service. Your role also includes cash handling and leading a team to maintain high standards and efficiency.

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What qualifications do I need to become a Growth Restaurant Manager at Raising Cane’s?

To be a successful Growth Restaurant Manager at Raising Cane’s, you need at least 1 year of restaurant or retail management experience, be at least 18 years old and preferably hold a high school diploma. Strong communication skills, flexibility, and an ability to handle multiple changing priorities are essential.

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What benefits are offered to Growth Restaurant Managers at Raising Cane’s?

Growth Restaurant Managers at Raising Cane’s enjoy a range of benefits including medical, dental, and vision coverage, flexible spending accounts, paid time off, a 401(k) with employer match, tuition reimbursement, and even pet insurance, among other perks.

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How does the work environment for a Growth Restaurant Manager at Raising Cane’s appear?

The work environment for a Growth Restaurant Manager at Raising Cane’s is dynamic and fast-paced, requiring both inside and outside work. You will be engaging with customers and crew members while managing various tasks that involve physical activities like walking and lifting.

Join Rise to see the full answer
What skills are essential for a Growth Restaurant Manager position at Raising Cane’s?

Key skills for the Growth Restaurant Manager position at Raising Cane’s include strong leadership abilities, proficiency in staff management and scheduling, problem-solving capabilities, adaptability, and being comfortable with technology like Microsoft Office programs.

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Common Interview Questions for Growth Restaurant Manager
Can you describe a time when you had to manage multiple priorities as a Growth Restaurant Manager?

When answering this question, provide a specific example where you effectively prioritized tasks. Highlight your organizational skills and how you ensured that customer service never faltered, illustrating your ability to remain calm under pressure.

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How do you handle difficult customer situations as a Growth Restaurant Manager?

Talk about your approach to resolving conflicts, listening to the customer’s concerns, and finding an amicable solution. Emphasize your commitment to exemplary customer service and maintaining brand standards even in challenging scenarios.

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What strategies do you use to motivate your team as a Growth Restaurant Manager?

Discuss methods such as recognition programs, team-building activities, and providing constructive feedback. Show that you believe in the power of motivation and engagement to enhance team performance and customer satisfaction.

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How do you ensure your restaurant meets safety and health compliance as a Growth Restaurant Manager?

Explain your familiarity with health regulations and the importance of compliance. Describe regular training sessions, checks, and maintaining cleanliness as key components of your strategy to uphold safety in the restaurant.

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What metrics do you use to evaluate the performance of your restaurant as a Growth Restaurant Manager?

Mention key performance indicators such as sales, customer satisfaction scores, and crew member performance. Discuss how you analyze these metrics to identify areas for improvement and maintain high operational standards.

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How do you approach staff training and development as a Growth Restaurant Manager?

Share your commitment to ongoing training and development programs. Highlight the role of mentoring, regular performance reviews, and creating a learning culture within the restaurant to enhance team skills and service quality.

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Describe how you would manage an increase in customer volume during peak hours as a Growth Restaurant Manager.

Illustrate your preparedness and operational strategy, such as efficient scheduling, optimizing workflow, and maintaining seamless customer service during busy times, ensuring the customer experience remains exceptional.

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What role does community engagement play in your responsibilities as a Growth Restaurant Manager?

Explain how engaging with the local community can enhance brand loyalty and awareness. Provide examples of initiatives or events you would promote to strengthen Raising Cane’s reputation in Brooklyn.

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How do you handle staff conflicts within the restaurant environment as a Growth Restaurant Manager?

Describe your diplomatic approach to resolving conflict, emphasizing the importance of communication, mediation, and maintaining a positive team atmosphere to ensure productivity and morale.

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What do you believe are the most important qualities of a successful Growth Restaurant Manager?

Share qualities such as leadership, strong communication skills, adaptability, and a customer-centric approach. Discuss how these characteristics contribute to a positive restaurant culture and operational success.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
March 21, 2025

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