Automotive Technician - Mercedes - Up to 5K sign on Bonus for A/B Tech

As an Automotive Technician at Rallye Mercedes, your primary responsibilities will include performing repairs detailed on repair orders accurately and efficiently, diagnosing vehicle issues, communicating necessary repairs to service advisors, and maintaining clear documentation of all work done. Additionally, you will collaborate with the Parts Department to secure needed components and ensure timely completion of repairs, focusing on providing exceptional customer service at all times.

To apply for the Automotive Technician position at Rallye Mercedes, you’ll need a clean and valid New York State Driver’s License, excellent communication skills, and at least three years of experience working with Mercedes-Benz vehicles. A NYS inspector's license is required, along with proficiency in diagnostic tools such as Netstar, Xentry, and WIS. Experience with shop equipment and maintaining a professional appearance and attitude while working with others is also important.

Absolutely! Rallye Mercedes is dedicated to the professional growth of our Automotive Technicians. We provide both on-site and off-site Mercedes Benz training, including online training modules, allowing you to continuously enhance your skills and stay updated with the latest automotive technologies and repair techniques. This focus on training ensures that all our technicians remain at the forefront of the industry.

Automotive Technicians at Rallye Mercedes enjoy a variety of benefits designed to promote work-life balance and overall well-being. This includes medical, dental, and vision coverage for employees and their families, paid time off, holidays off, a 401K plan, life insurance, and optional coverage through programs like Aflac. We also offer a climate-controlled work environment, a dealer-supplied toolbox, and a competitive hourly pay rate, including a production bonus plan!

Yes, absolutely! Rallye Mercedes is committed to fostering a culture of employee growth and development. As an Automotive Technician, you will have access to numerous career advancement opportunities, allowing you to take on more responsibilities or specialize further in your field. Whether through training programs or internal promotions, we want our team members to thrive and build their careers with us.

When answering this question, focus on detailing your specific experiences with various models, any challenges you faced, and how you overcame them. Share examples of repairs you’ve frequently performed and the diagnostic tools you’re adept with, particularly those relevant to Mercedes-Benz, such as Netstar, Xentry, and WIS.

In your response, emphasize the importance of clear communication in maintaining workflow and providing excellent customer service. Mention how you document repairs, how you ensure service advisors are updated about the status of vehicles, and any processes you have in place to discuss additional repairs or concerns promptly.

Outline your diagnostic process, starting from conducting initial assessments, using diagnostic tools, and interpreting data to troubleshoot effectively. Discuss how you test various components of the vehicle and what you prioritize when recommending repairs based on your findings.

While answering, highlight qualities like attention to detail, a commitment to quality work, and the ability to work well in a team. Mention how these qualities enhance customer service and contribute to the overall success of the dealership, particularly in a collaborative environment like Rallye Mercedes.

In your response, focus on accountability and self-improvement. Share how you identify areas for growth, seek feedback, and take action to improve your skills or efficiency. Emphasize your commitment to learning and adapting to enhance your performance over time.

Discuss your familiarity with various shop equipment such as diagnostic tools, wheel and tire equipment, and alignment systems. You can mention how you've utilized these tools in previous roles, the importance of maintaining them, and how your proficiency has improved your repair capabilities.

When answering this question, express your admiration for the company's values, customer service focus, and opportunities for growth. Discuss how the company’s culture aligns with your career goals and the aspects of being part of an outstanding team that excite you.

Share a specific example highlighting the complexity of the problem, the diagnostic steps you took, and the successful outcome. Discuss any challenges you faced and how your approach to problem-solving was key to resolving the issue efficiently.

Highlight your commitment to continued education through workshops, manufacturer training, and online resources. Explain how staying current with the latest technologies and techniques enhances your efficiency and effectiveness as an Automotive Technician.

Discuss the importance of workplace safety, citing specific protocols you adhere to while working. Mention safety gear, handling tools properly, and how to ensure a clean and organized workspace contributes to overall safety in the shop environment.