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Product Manager, Operations

In a world where many social apps measure their success by time spent online, Raya is a technology company focused on providing utility. Our iOS only app is a tool for discovery of and access to exciting people, opportunities and recommendations globally. We believe that by marrying great software with a membership based community built around core values of trust, authenticity and creativity, we can provide solutions that have heretofore been impossible.


As Product Manager of Operations, you will support high-leverage product initiatives and projects across the Company’s business units. The initial area of focus will be supporting the Places app’s curation efforts and facilitating the productivity of our Places review team. In this role, you will be responsible for managing the operational aspects of our curation initiatives, ensuring smooth execution of day-to-day functions, supporting work streams to improve our sourcing pipelines, and product development on internal tools and supporting user-facing features, among other things.


We offer comprehensive medical and dental coverage, $50 a day meal delivery budget, equity based compensation, a great culture, unlimited vacation, an annual travel stipend, and 12 weeks and paid parental leave


Responsibilities
  • Provide operational support for the Places review team including product development of internal tools to support curation initiatives, often involving coordinating with cross-functional teams, managing timelines, and ensuring deliverables are met.
  • Assist in quality assurance and testing processes to maintain product and curation integrity.
  • Implement and maintain processes that increase the efficiency of review team operations.
  • Track and report on key operational metrics to identify areas for improvement.
  • Coordinate with technical teams to troubleshoot and resolve product-related issues promptly.
  • Timeline planning and product roadmapping, including resource allocation and timeline management.
  • Ensure that project milestones are met and align with business objectives.
  • Handle ad-hoc tasks and special projects as required, ranging from research assignments to coordinating internal communications.
  • Managing various data initiatives.
  • Liaise between the product team and other internal departments, ensuring clear communication and collaboration.
  • Oversee workstream documentation, ensuring it is up-to-date, accurate, and accessible.


Qualifications
  • 3+ years of experience managing a product development roadmap and shipping consumer products
  • Bachelor’s degree or equivalent practical experience
  • Track record of working on products with a high quality bar.
  • Experience across the entire product lifecycle including: defining product needs, ideation, prioritization, development, pre/post-launch execution including A/B tests and analysis
  • Strong in projecting timelines and building roadmaps
  • The ability to clearly outline and execute the company’s product vision
  • A passion for helping people have meaningful experiences and connections using technology
  • Strong product intuition and ability to motivate and inspire a team
  • No task is too big or too small


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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Product Manager, Operations, Raya

Join Raya as a Product Manager, Operations, and be part of an innovative team focused on redefining how we connect with exciting people and opportunities around the world. At Raya, we pride ourselves on providing utility through our iOS-only app that champions authenticity, trust, and creativity. In this remote role, you'll dive into high-impact product initiatives that align with our dynamic business units. Initially, your focus will center around supporting the Places app’s curation efforts, managing the operational aspects of our initiatives, and streamlining the productivity of our Places review team. Your day-to-day will involve collaborating with cross-functional teams to develop internal tools, ensuring quality assurance, tracking vital operational metrics, and resolving any product-related challenges efficiently. With your expertise, you will also oversee project timelines and roadmaps, ensuring that every milestone meets our business objectives and enhancing user experiences. Through tasks like managing data initiatives and documenting processes, you help foster clear communication among teams. Plus, we offer fantastic benefits, including comprehensive medical and dental coverage, equity-based compensation, and an unlimited vacation policy. If you’re excited about building products that make meaningful connections and are passionate about creating impactful experiences with technology, then this is the role for you!

Frequently Asked Questions (FAQs) for Product Manager, Operations Role at Raya
What are the responsibilities of a Product Manager, Operations at Raya?

As a Product Manager, Operations at Raya, you'll provide vital operational support for our Places review team, driving product development for internal tools and ensuring smooth execution of curation initiatives. You'll coordinate with cross-functional teams, manage timelines to meet project milestones, assist in quality assurance, and maintain processes that boost the team's efficiency. Tracking operational metrics and liaising between product and other departments are also key aspects of your role.

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What qualifications do I need to work as a Product Manager, Operations at Raya?

To be considered for the Product Manager, Operations position at Raya, applicants should have at least 3 years of experience managing product development roadmaps and launching consumer products. A bachelor’s degree or equivalent practical experience is essential, along with a proven track record of maintaining high-quality standards across the product lifecycle. Strong organizational skills and the ability to communicate effectively with various teams are crucial.

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What benefits does Raya offer to its Product Manager, Operations?

Raya provides an attractive benefits package for its Product Manager, Operations, which includes comprehensive medical and dental coverage, a $50 daily meal delivery budget, equity-based compensation, unlimited vacation, an annual travel stipend, and 12 weeks of paid parental leave. We believe in creating a supportive work culture that values employee well-being and professional growth.

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How does the role of Product Manager, Operations at Raya contribute to team productivity?

In the role of Product Manager, Operations at Raya, your primary contribution to team productivity will be by implementing and maintaining efficient processes that support the Places review team's daily operations. By managing timelines, ensuring deliverables are met, and providing operational support, you'll help streamline workflows and foster effective collaboration among cross-functional teams.

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What sort of projects will a Product Manager, Operations at Raya work on?

As a Product Manager, Operations at Raya, you'll work on various projects, primarily focused on enhancing the functionality of our Places app. These include developing internal tools for curation initiatives, conducting quality assurance testing, managing data initiatives, and undertaking special projects that require research and internal communication coordination. You'll play a critical role in shaping the operational landscape of our product initiatives.

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Common Interview Questions for Product Manager, Operations
Can you describe your experience with managing product development roadmaps?

When answering this question, focus on specific examples from your past roles where you succeeded in developing and executing a product development roadmap. Highlight how you prioritized features, managed timelines, and collaborated with different departments to align your project with business objectives.

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What strategies do you use to enhance team productivity?

Discuss specific processes or tools you've implemented in previous roles to enhance productivity. This could include adopting Agile methodologies, setting clear deadlines, or using project management software to track deliverables and progress.

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How do you handle conflicts within a cross-functional team?

Explain your approach to resolving conflicts by emphasizing communication and collaboration. Share an example where you mediated a disagreement and how you facilitated a constructive discussion that led to a positive outcome.

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What is your approach to quality assurance in product development?

Describe how you ensure that product quality is maintained throughout the development process. Talk about the importance of setting quality metrics, conducting regular testing, and feedback loops to continuously improve products.

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How do you track and report on key operational metrics?

Explain your method for identifying important operational metrics and how you utilize tools and software to track these metrics effectively. Share your experience in using metrics to drive decisions and improvements.

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Can you share a challenging project you managed and the outcome?

When answering this question, describe a specific project, the challenges you encountered, how you addressed them, and the positive outcomes of the project. This showcases your problem-solving skills and adaptability.

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What inspires your passion for product management?

Share what motivates you in the product management space, such as your excitement in creating solutions that enhance user experiences or foster meaningful connections. Relate it to the mission and values of Raya.

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How do you prioritize features or initiatives in product development?

Discuss specific frameworks or methodologies you utilize for prioritization, such as the MoSCoW method or user feedback analysis. Highlight your experience in balancing stakeholder needs with product vision.

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What role do you think technology plays in enhancing meaningful experiences?

This is a great opportunity to express your views on how technology can create authentic connections and streamline interactions. Provide examples of technologies you admire or have used that align with this vision.

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How do you ensure clear communication between departments?

Emphasize the importance of transparency and regular updates in cross-departmental communication. Discuss tools you’ve used for collaboration and any initiatives you've led to foster better communication.

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Full-time, remote
DATE POSTED
March 16, 2025

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