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Associate Consultant

About the job:

As part of GST (Global Telco Services), CDS Cloud Infrastructure unit has an opportunity for an experienced Solution Engineer.

As Solution Engineer, you have exciting career opportunities at a time when Red Hat ‘s diverse technology portfolio, industry expertise and collaboration with ecosystem partners is helping service providers drive networks and IT towards AI-native capabilities, unlock 5G value and develop RAN strategies.

You shall be engaged in Cloud Platform delivery projects.
As an expert Solution Engineer, you will participate in customer delivery projects, with focus on CloudBand Infrastructure Software (CBIS), Nokia Container Services (NCS) and Nokia Cloud Platform (NCP) products of CloudBand portfolio. The work would involve building high-and low-level design, installation & commissioning, testing, integration & validation, and customer acceptance.
You shall perform solution-based install, configuration, and acceptance of pre-architected solutions, either remote or on-site – to that end, some travel to customer sites may be required.
You shall also provide remote or on-site expert support for on-site solution engineers during installation, acceptance and diagnosis activities and take care of integration issue during deployment, validation, and acceptance.
This role may encounter confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What will you do:

  • Participation in customer’s projects activities related to Cloud Infrastructure projects

  • Understand Customer and Product functional and technical requirements

  • Understand how Cloud Products integrate into our customer’s environment

  • Understand customization requirements that the customer might need.

  • Assistance as consultant in customer’s presentations, documentation, and workshops

  • Participation in Deployment Industrialization process to shorter lead time and reduce deployment efforts

  • Product and application integration

  • Handling integration issues during deployment

  • Develop enough knowledge on our customer’s environment to participate in customer discussion and facilitate integration recommendation

  • Manage customer technical requests and regularly update customer and project stakeholders on progress

What will you bring:

  • Technical and hands-on practical knowledge on OpenStack, Kubernetes, OpenShift and RHEL is key

  • Strong fundamental concepts and experience on Containers, Kubernetes and Microservices

  • Knowledge and experience on CBIS, NCS and NCP products is a plus

  • Expertise in Network Functions Virtualization Infrastructure(NFVI) and concepts linked with virtualization experience is a must.

  • Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required.

  • You are personally committed to quality and love working in a customer facing environment.

  • You operate autonomously and possess result driven attitude

  • Being a quick learner, you are flexible in taking up different roles and tackling different technologies

  • You show technical and organizational leadership and possess strong negotiation and communication skills and enjoy taking ownership and accountability.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Associate Consultant, Red Hat

Are you ready to embark on an exciting journey with Red Hat as an Associate Consultant? In this fully remote position based in New Delhi, you'll be part of the Global Telco Services team within the dynamic CDS Cloud Infrastructure unit. Your skill as a Solution Engineer will shine as you work on cutting-edge projects that drive telecommunications towards innovative, AI-native solutions and unlock the potential of 5G technology. You'll dive directly into customer delivery projects, focusing on sophisticated CloudBand Infrastructure Software and Nokia's impressive Cloud Platform offerings. Your tasks will involve everything from designing, installing, and validating Cloud solutions to providing expert support during the entire installation process, whether that’s on-site or remotely. Helping customers navigate the complexities of Cloud products, addressing technical requests, and ensuring smooth integration will be essential in your role. Not only will you get to showcase your expertise in OpenStack, Kubernetes, and RHEL, but you'll also hone your leadership and communication skills as you engage with customers, presenting viable solutions and troubleshooting issues as they arise. We're passionate about fostering an inclusive workplace where creativity and diverse perspectives can thrive. If you're keen on contributing your talents in a vibrant, collaborative setting, the Associate Consultant position at Red Hat could be your next great adventure! Join us and Elevate the future of technology while making a real difference for our clients!

Frequently Asked Questions (FAQs) for Associate Consultant Role at Red Hat
What responsibilities does an Associate Consultant have at Red Hat?

As an Associate Consultant at Red Hat, you will engage deeply in customer projects involving Cloud Infrastructure. Your role involves designing and implementing solutions using CloudBand and Nokia products, supporting client needs and customizing technical implementations as required. You will also manage customer relationships, troubleshoot issues, and participate in collaborative workshops to ensure client satisfaction. Hence, strong technical knowledge and interpersonal skills are essential.

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What skills are required for the Associate Consultant position at Red Hat?

The Associate Consultant role at Red Hat demands a robust understanding of OpenStack, Kubernetes, and Containers, along with practical familiarity with Cloud Management Systems. Expertise in Network Virtualization Infrastructure is a must, while added knowledge about specific Red Hat technologies such as CBIS, NCS, or NCP would be beneficial. Additionally, strong problem-solving and effective communication skills are integral to succeed in this role as you work closely with clients.

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Is prior experience necessary for the Associate Consultant role at Red Hat?

Yes, prior experience is essential for the Associate Consultant position at Red Hat. Candidates should come with hands-on technical experience, particularly in Cloud technologies and virtualization. Employers look for individuals who can hit the ground running and engage effectively in customer projects, making a solid background in this field highly beneficial.

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What types of projects will an Associate Consultant work on at Red Hat?

An Associate Consultant at Red Hat will work on various customer-driven projects centered around Cloud Infrastructure and services. This includes developing and deploying solutions using CloudBand, handling product integrations, and overseeing the acceptance processes. You'll also tackle deployment issues and contribute significantly to industrializing deployment processes to optimize efficiency.

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What is the work environment like for an Associate Consultant at Red Hat?

The work environment for an Associate Consultant at Red Hat is flexible and remote, especially since many employees work from their locations. Red Hat encourages collaboration through various digital platforms and promotes a culture of open communication and inclusivity, where team members are supported in sharing innovative ideas and solutions.

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Common Interview Questions for Associate Consultant
Can you describe your experience with Cloud technologies relevant to the Associate Consultant role?

In answering this question, highlight specific Cloud technologies you've worked with, detailing projects and responsibilities that relate to OpenStack, Kubernetes, and any Red Hat products. Discuss how your hands-on experience contributes to your understanding of Cloud infrastructure and how you've impacted client solutions positively.

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What strategies would you use to troubleshoot integration issues?

When responding, consider explaining a systematic approach to troubleshooting, such as identifying the problem scope, analyzing logs, and collaborating with team members to devise solutions. Discuss any past experiences where you resolved integration problems effectively, underlining your analytical and problem-solving skills.

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How do you manage customer expectations during project delivery?

A strong answer would include discussing open communication as key. Describe how you would set clear deliverables, provide regular updates, and be reachable for queries. Cite a previous experience where you successfully managed customer expectations to enhance satisfaction.

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What is your understanding of Network Functions Virtualization (NFV)?

Here, you should articulate the concept of NFV, its significance in modern networking, and how it relates to the role. Mention any experience you have with NFV technologies, including practical applications and how these experiences prepare you for the Associate Consultant position.

Join Rise to see the full answer
Can you talk about a successful project you led and the challenges you faced?

In your response, share details of a relevant project, emphasizing your leadership role, objectives met, and methodologies used. Highlight specific challenges and how you tackled them, illustrating your problem-solving and negotiation skills.

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Why do you want to work for Red Hat as an Associate Consultant?

Your answer should reflect genuine enthusiasm for Red Hat's commitment to open-source technology and innovation. Discuss how Red Hat's values resonate with you and how you envision contributing to its mission while growing your skills in a collaborative environment.

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How do you prioritize tasks in a fast-paced environment?

To answer this effectively, describe a prioritization framework you use, like the Eisenhower Box or a project management tool. Provide an example of how adapting to a fast-paced work environment helped you accomplish your goals and meet deadlines.

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What role does collaboration play in your work style?

Emphasize the importance of collaboration by providing examples of how you have historically worked well in team settings. Talk about your experiences in brainstorming, problem-solving, and working toward common goals, illustrating your ability to thrive in a unified working environment.

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How would you approach customizing a solution for a client's specific needs?

Discuss your client interaction strategy, such as conducting needs assessments to understand their requirements better. Detail your processes for integrating client feedback into custom solutions, underscoring your customer-focused approach.

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What is your experience with project documentation and reporting?

In your response, outline the importance of accurate documentation and maintaining project logs. Discuss your familiarity with creating reports, technical documents, or user guides that ensure clear communication and effective tracking of project progress.

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Full-time, remote
DATE POSTED
April 22, 2025

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