Store Manager - Bedford Commons Plaza II

As a Store Manager at PENN, you will be responsible for fostering an inclusive store environment, leading your team to achieve sales and profit targets, recruiting and developing staff, implementing merchandise strategies, and ensuring a positive customer experience. Your role also includes maintaining effective communication with the District Manager and managing store operations efficiently.

To qualify for the Store Manager position at PENN, candidates should have at least 3 years of leadership experience in a customer-focused retail environment. A High School diploma or GED is required, while post-secondary education is an asset. It's also essential to have a proven ability to drive sales performance and multitask in a fast-paced environment.

A typical day for a Store Manager at PENN involves overseeing store operations, ensuring customer satisfaction, managing staff, and achieving sales goals. You will also engage in team training, handle scheduling, implement company policies, and develop strategies to attract customers to the store. Adaptability and leadership will play a crucial role in your success each day.

PENN provides a competitive salary range of $50,000 to $56,000, alongside a comprehensive benefits package that includes paid time off, a monthly bonus potential, and employee discounts of 50% across all Reitmans (Canada) Limited brands. Additional advantages include opportunities for professional growth and tuition reimbursement to support ongoing education.

To apply for the Store Manager position at PENN, interested candidates should send their resume directly through our application process. Make sure to highlight your leadership experience and passion for fashion as these are key elements we look for in our candidates.

Share specific examples of how you engage your team through motivation, recognition, and open communication. Highlight your strategies for providing constructive feedback and creating an inclusive atmosphere that encourages collaboration.

Discuss specific strategies you implemented that led to sales growth, such as enhancing customer experiences or initiating promotions. Present data to quantify the impact of your efforts and how you influenced your team to achieve these targets.

Talk about your approach to training and mentoring your team on customer service standards, along with setting expectations for interaction quality. Provide examples of how you've handled difficult customer situations in the past to ensure satisfaction.

Explain your method for organizing tasks based on urgency and importance, and how that contributes to smooth store operations. Talk about tools or techniques you've used to stay on top of responsibilities while maintaining operational effectiveness.

Discuss your experience with recruitment, onboarding, and staff retention strategies. Share examples of how you've addressed understaffing situations or staff conflicts effectively, emphasizing the importance of teamwork and resolution.

Outline your experience with visual merchandising and how you train your team to maintain these standards. Provide examples of successful merchandising that drove customer engagement and sales.

Detail the metrics you consider important for tracking performance, such as sales figures or customer feedback scores. Discuss your techniques for analyzing these figures to drive decision-making and improve results.

Describe your approach to communicating policies transparently and how you encourage team input and feedback. Highlight how you balance adherence to company procedures with fostering a supportive work environment.

Discuss your commitment to ongoing training and development for your team members. Share examples of training programs or mentorship initiatives you've introduced to boost employee skill sets and confidence.

Outline your ideas for community engagement, such as hosting events, collaborating with local businesses, or participating in charity initiatives. Emphasize how this can enhance the store's reputation and customer loyalty.