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Senior UX Engineer

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.

At Relay, our Product team is responsible for shaping our small business banking platform. We talk to customers constantly, dive deep into the challenges they face running their businesses and work together with them to build helpful, delightful tools & financial services. Examples from the last year include automated savings accounts & expense management.

Are you passionate about the intersection of design and front end engineering? We’re looking for a Design Engineer to help design the future of SMB banking – and the future of the Design function at Relay. You’ll be joining a hungry team at an early stage so you’ll have a massive impact to shape our product.

What You'll Be Doing

  • Concept, prototype, and build experiences across Relay’s product lines. You’ll mainly be focused on execution improving the look, feel, and usability of Relay

  • Collaborate with Product, Design, and Engineering, to translate ideas into interfaces. You’ll prototype and iterate quickly, refining designs based on feedback

  • Raise the bar and push the limits of our current product, exploring areas like motion. You’ll push boundaries, explore new directions, and decide how we get there

  • Support technical and design debt reduction initiatives, refactoring legacy parts of our product to reflect more optimized design solutions

  • Expand and help maintain Telegraph, our design system. You’ll work on components, foundations, and patterns that enhance our developer and designer experience, and ensure a seamless user experience across our product

  • Advocate for craft, design, and the front-end across the organization. You’ll mentor team members across disciplines and help grow technical capabilities through knowledge sharing

Who You Are

  • You have 5+ years experience working in product design and/or front-end engineering roles

  • You have experience building and maintaining design systems and component libraries. Terms like tokens, variables, foundations and patterns should be familiar to you.

  • Familiarity with modern design tools (Figma) and experience prototyping at different levels of fidelity

  • Systems thinker with an understanding of how the small things fit into the big pictureStrong visual design skills with an eye for detail.

  • You demonstrate proficiency in layout, typography, and visual hierarchy

  • Builder at heart with a focus on using the web as a storytelling medium. Show us something cool you’ve built recently: a component with a micro interaction, a webGL experiment, some 3D art, anything at all

  • Advanced knowledge of front-end foundations like HTML and CSSProficiency with React, and Typescript

Bonus Experience

  • Knowledge of Tailwind and Framer Motion

Our Commitment To You

  • Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. 

  • Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

  • Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

  • Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

  • Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.

  • Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.

  • Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. 

  • Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.

  • Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

The Interview Process

Stage 1: A 45-minute Google Meets video call with a member of the People team.

Stage 2: A 60-minute Portfolio review & discussion via Google Meets with the hiring manager and a senior member of our Product team.

Stage 3: A 75-minute code review with 2 members from our Product and Engineering teams.

Stage 4: A 30-45 minute conversation with a member of our executive team.

We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take changes, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay.

What’s Important to Us:

Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications. If you don't have all the listed qualifications, we encourage you to apply anyway, and together we'll figure out if this is the best role for you!

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

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What You Should Know About Senior UX Engineer, Relay

At Relay in Toronto, we're on a mission to enhance the success rates of small businesses via our innovative money management platform. As a Senior UX Engineer, you’ll play a crucial role in bridging design and engineering, ensuring our platform meets the needs of our users while looking and feeling fantastic. Your responsibilities will include constructing intuitive interfaces and working closely with our Product and Design teams to transform ideas into delightful experiences. Additionally, you’ll have the chance to refine our existing product, advocate for design excellence, and mentor fellow team members. If you’re passionate about designing impactful, user-friendly financial solutions and thrive in a collaborative environment, Relay might just be your next career destination. With a focus on customer feedback, your work will directly contribute to providing seamless tools like automated savings and expense management. As a part of our dynamic product team, you'll bring your design systems knowledge, familiarity with modern tools like Figma, and a keen eye for detail to the table. Join us in reshaping the future of small business banking, where your creativity will help empower entrepreneurs to stay on top of their finances.

Frequently Asked Questions (FAQs) for Senior UX Engineer Role at Relay
What are the key responsibilities of a Senior UX Engineer at Relay?

As a Senior UX Engineer at Relay, your primary responsibilities include designing, prototyping, and building user experiences across our platform. You will collaborate closely with Product and Design teams to innovate upon our finances tools, focusing on enhancing usability and aesthetics. Additionally, you'll participate in reducing technical and design debt, maintaining our design system, and mentoring other team members to elevate our collective craft.

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What qualifications are required for the Senior UX Engineer position at Relay?

Relay seeks candidates for the Senior UX Engineer position with at least 5 years of experience in product design or front-end engineering. Ideal applicants will be familiar with design systems, modern design tools (such as Figma), and possess solid skills in HTML, CSS, React, and Typescript. Strong visual design capabilities, a good understanding of user-centered design, and a collaborative spirit are essential for success in this role.

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How does Relay support the career growth of Senior UX Engineers?

At Relay, we prioritize personal and professional growth for all employees, including our Senior UX Engineers. You'll receive ongoing feedback, mentorship, and coaching from peers and leaders dedicated to your success. We encourage initiatives that expand your technical capabilities and provide opportunities for knowledge sharing, ensuring a supportive environment where you can thrive.

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What is the work culture like at Relay for a Senior UX Engineer?

Relay promotes a collaborative and inclusive work culture where Senior UX Engineers are empowered to take initiative and make impactful decisions. Our team values open communication and celebrates successes together, whether through quarterly events or casual happy hours. With a hybrid work environment and a dog-friendly office, we aim to foster a sense of community while providing the flexibility modern professionals need.

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What tools and technologies should a Senior UX Engineer at Relay be proficient in?

Senior UX Engineers at Relay are expected to be proficient in modern design tools like Figma for creating and prototyping interfaces. Additionally, knowledge of front-end technologies such as HTML, CSS, React, and Typescript is essential. Familiarity with design principles, motion design, and component libraries will significantly enhance your ability to contribute meaningfully to our design initiatives.

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Common Interview Questions for Senior UX Engineer
Can you describe your design process for developing user interfaces?

When discussing your design process in an interview for a Senior UX Engineer position at Relay, focus on your user-centered approach. Highlight how you conduct user research, create wireframes or prototypes, and gather feedback for iterations. Mention your collaboration with product managers and developers to ensure the execution aligns with both user needs and technical feasibility.

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How do you handle design criticism or feedback?

In interviews, emphasize your openness to constructive criticism as a Senior UX Engineer. Discuss specific experiences where you've actively sought feedback and made adjustments to your designs, showcasing your commitment to usability and continuous improvement. Highlighting your ability to collaborate with peers and adapt based on feedback will demonstrate a valuable trait to potential employers.

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What are some key considerations when developing a design system?

For a Senior UX Engineer role at Relay, explain that when developing a design system, crucial considerations include consistency across components, scalability for future use, and ease of maintenance. Discuss your experience in creating tokens, variables, and libraries, and how you seek to involve stakeholders to ensure the design system meets user and organizational needs.

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How do you ensure that your designs are user-centered?

Discuss in your interview how you prioritize user research and testing when creating designs. You might share your strategies for gathering user insights, such as surveys or interviews, and how you apply these findings to inform your design decisions. Show that you are comfortable iterating on designs based on user feedback to enhance the user experience.

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Can you provide an example of a challenging design problem you solved?

Prepare a specific example that highlights your problem-solving skills when answering this question during your interview. Clearly outline the design challenge, the methods you employed to address it, and the positive outcomes of your efforts. This narrative showcases your ability to think critically and creatively, which is essential for a Senior UX Engineer at Relay.

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Describe how you collaborate with developers in a project?

Explain how collaboration is key to success in your design projects. Discuss specific tools or methods you use to communicate with developers at Relay, such as design handoff processes, shared documentation, or regular stand-up meetings. Emphasize the importance of maintaining a strong relationship, ensuring that the design vision aligns with technical execution.

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What impact do you think your role has on small businesses at Relay?

Reflect on the importance of your role as a Senior UX Engineer in enhancing small business banking experiences. Discuss how your design work contributes to delivering user-friendly financial tools, making a real difference in how small businesses manage their finances. This showcases your understanding of the user and organizational mission at Relay.

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What modern design trends do you think should be incorporated into Relay's platform?

During your interview, share insights on current design trends relevant to financial services, such as minimalistic interfaces, accessibility, and the use of motion design. Discuss how incorporating these trends can enhance usability and engagement experiences for small businesses using Relay’s platform, demonstrating your forward-thinking design perspective.

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How do you prioritize tasks when working on multiple design projects?

Discuss your strategies for task prioritization in a fast-paced environment, especially as a Senior UX Engineer. You can mention using tools like project management software, collaboration with team leads to assess project timelines, and setting clear milestones. Emphasizing effective time management will show your capability to deliver quality results even under pressure.

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What excites you the most about working at Relay?

In your response, focus on your alignment with Relay's mission to empower small businesses and the opportunity to innovate within the fintech space. You might also share your enthusiasm for being part of a supportive and growth-focused team that encourages taking risks and exploring new design avenues, making it a compelling reason for you to join the company.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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