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UI/UX Designer

Let’s be #BrilliantTogether

Help shape the future of our digital experience.

Are you passionate about creating intuitive, user-centered designs that drive impact? Join ISS Market Intelligence as a UI/UX Designer and help lead our transformation to deliver modern, persona-based experiences to our clients. In this pivotal role, you’ll work within our product organization and collaborate closely with teams across product, data, technology, and customer experience to craft solutions that delight users and move the business forward.

What You’ll Do

  • Use your expertise in user journey mapping and experience design to visualize interactions, uncover pain points, identify opportunities, and develop thoughtful solutions that elevate the user experience.

  • Create personas, wireframes, and prototypes to bring ideas to life—iterating based on research, stakeholder input, and usability testing.

  • Collaborate with cross-functional teams—including product managers, engineers, and business partners—to understand user needs, define goals, and translate them into clear design strategies.

  • Develop and maintain design systems, pattern libraries, and guidelines that ensure consistency and reflect the ISS STOXX brand and design principles.

  • Conduct user research, usability testing, and heuristic evaluations to validate ideas and continuously refine our platforms.

  • Stay current with design trends, tools, and emerging technologies—bringing fresh thinking and innovative solutions to the team.

What You Bring

  • 5+ years of experience as a UX/Service Designer in the financial services or fintech space, with a strong portfolio showcasing successful enterprise-level projects.

  • Strong problem-solving and analytical skills, with a structured approach to translating user needs into elegant, impactful designs.

  • Proficiency in user journey mapping, service design thinking, and leading ideation or design workshops.

  • In-depth understanding of user-centered design principles and best practices.

  • Experience using research and data to inform and validate design decisions.

  • Visual design skills with a strong understanding of UX fundamentals.

  • Advanced proficiency in design tools such as Figma, FigJam, Miro, Adobe XD, or similar.

  • Excellent communication and presentation skills, able to clearly explain concepts to technical and non-technical stakeholders alike.

  • A collaborative mindset with a proactive, solutions-oriented approach.

  • Intellectual curiosity, creativity, and a drive to continuously learn and grow.

  • Proven ability to build strong relationships and influence across teams.

Required Qualifications

  • Bachelor’s degree in Graphic Design, UX Design, Industrial Design, Product Design, or related field

  • 5+ years of relevant experience

  • Proficiency in Figma is a must

#LI-MK1 #MIDSENIOR #IT #MIN

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

We are proud to offer the following featured benefits 

  • Medical, Dental, and Vision coverage
  • 401(k) with a company match up to 9%, including a Safe Harbor contribution
  • Flexible Spending Account (FSA) and commuter benefit programs
  • Generous paid time off
  • Volunteer Day
  • Paid parental leave
  • Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.  For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws.  ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities.  ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com.  This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online.  Only messages left for this purpose will be returned.  Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About UI/UX Designer, Institutional Shareholder Services

Hey there! Are you ready to take your design skills to the next level? Join the amazing team at ISS Market Intelligence as a UI/UX Designer in Red Bank, New Jersey! In this exciting role, you'll be at the forefront of our digital transformation, crafting innovative and user-centric designs that truly make an impact. Collaborating with diverse teams, from engineering to customer experience, you'll dive deep into user journey mapping and create intuitive personas, wireframes, and prototypes that convert ideas into reality. Your expertise in service design thinking will allow you to identify user pain points, translate them into effective solutions, and ensure a delightful experience for our clients. At ISS Market Intelligence, we value creativity, collaboration, and continuous learning. You’ll have the chance to conduct user research, usability testing, and stay ahead of the curve with the latest design trends and tools. Your strong communication skills will help you present concepts clearly to both technical and non-technical stakeholders. With a robust portfolio under your belt and a passion for design, you’ll play a pivotal role in shaping the future of our platforms. So, are you ready to join us and be #BrilliantTogether? We can’t wait to see what you’ll bring to our team!

Frequently Asked Questions (FAQs) for UI/UX Designer Role at Institutional Shareholder Services
What are the main responsibilities of a UI/UX Designer at ISS Market Intelligence?

As a UI/UX Designer at ISS Market Intelligence, you will be responsible for creating user-centered designs that enhance the overall digital experience. Key duties include conducting user research, developing personas and wireframes, leading design workshops, collaborating with cross-functional teams, and ensuring consistency through design systems and guidelines.

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What qualifications are needed for a UI/UX Designer position at ISS Market Intelligence?

Candidates need a Bachelor’s degree in Graphic Design, UX Design, or a related field, along with at least 5 years of relevant experience in the financial services or fintech sectors. A strong portfolio demonstrating successful design projects, proficiency in design tools like Figma, and expertise in user-centered design principles are also essential.

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How does user research influence the design process for UI/UX Designers at ISS Market Intelligence?

User research is crucial for UI/UX Designers at ISS Market Intelligence as it helps in identifying user needs and pain points. By conducting usability testing and heuristic evaluations, designers can validate ideas and continuously refine the platforms to enhance user satisfaction and engagement.

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What design tools do UI/UX Designers at ISS Market Intelligence primarily use?

UI/UX Designers at ISS Market Intelligence primarily use advanced design tools such as Figma, FigJam, Miro, and Adobe XD. These tools empower them to create wireframes, prototypes, and maintain design systems that align with the ISS STOXX brand principles.

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What is the team culture like for UI/UX Designers at ISS Market Intelligence?

The team culture at ISS Market Intelligence is collaborative, inclusive, and supportive. Designers work closely with product managers, engineers, and other stakeholders, promoting a culture of knowledge sharing and innovation—making it a great place to grow your career.

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Common Interview Questions for UI/UX Designer
Can you explain your design process as a UI/UX Designer?

A great way to answer this question is to outline your approach step by step. Discuss how you start with user research, iterate on designs through wireframes and prototypes, and involve stakeholders for feedback. Share a specific project example to illustrate your process.

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How do you handle feedback from team members and stakeholders?

Express your openness to feedback, explaining that it is crucial for improving designs. Share an example where you received constructive criticism, how you responded, and how it ultimately enhanced the project—all while maintaining a positive attitude.

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What methods do you use to conduct user research?

Mention various methods like surveys, interviews, and usability testing. Discuss how analyzing user behavior helps shape your designs, and provide a specific instance where user research informed your decisions.

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How do you prioritize usability when designing interfaces?

Talk about your focus on user-centered design principles and the importance of creating intuitive interfaces. Share how you use usability testing to validate designs and ensure interactions meet user needs.

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What is your experience with team collaboration as a UI/UX Designer?

Emphasize teamwork by mentioning past collaborations with product managers and engineers. Discuss how you ensure clear communication and the importance of creating a shared vision for the design.

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Can you describe a challenging project you worked on and how you overcame the challenges?

Choose a specific project, outline the challenges faced, and detail the strategies you employed to overcome them. Highlight any teamwork, design sprints, or innovative solutions that helped achieve the final goals.

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Which design trends do you think are shaping the future of UI/UX?

Discuss emerging trends such as dark mode, voice user interfaces, or augmented reality. Explain how staying updated with these trends influences your design strategy and enhances user experiences.

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How do you balance user needs with business objectives?

Explain the importance of aligning user experience with business goals. Share an example where user-centered design positively impacted business metrics, showcasing your understanding of the balance required.

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What role does accessibility play in your UI/UX design work?

Discuss how ensuring accessibility fosters inclusivity in design. Provide examples of how you incorporate accessibility features into your designs and the importance of usability for all users.

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How do you ensure consistency across different platforms in your designs?

Talk about using design systems and pattern libraries to maintain consistency. Explain how you collaborate with other designers and developers to ensure branding remains cohesive across all platforms.

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ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative por...

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DATE POSTED
March 29, 2025

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