Account Executive, Mid Market - Baltimore, MD

As an Account Executive, Mid Market at Restaurant365, you'll be responsible for selling our R365 Accounting and Operations Platform specifically to mid-market restaurant groups. Your key duties will include generating new business opportunities, managing the entire sales cycle, maintaining a robust pipeline and forecast, and ensuring customer satisfaction during the implementation phase. You'll also work on uncovering pain points within potential client organizations and demonstrating how our solutions can deliver a significant return on investment.

Candidates for the Account Executive, Mid Market role at Restaurant365 ideally hold a Bachelor's degree and possess proven sales experience, particularly in software sales. Familiarity with CRM tools like Salesforce, strong presentation abilities, and excellent interpersonal communication skills are crucial. Experience in accounting or restaurant management is a big plus and can set you apart from other applicants.

Success in the Account Executive, Mid Market position at Restaurant365 can be measured through consistent quota attainment, revenue generation, and the ability to build and maintain strong relationships with clients. Additionally, proactive networking with existing customers and vendor partners, as well as effective communication during the sales process will also be key indicators of your success.

As an Account Executive, Mid Market at Restaurant365, you can expect a competitive salary range of $80K-$100K with an OTE of $100K and a potential OTC of $180K-$200K. In addition to a robust compensation package, you will enjoy comprehensive medical benefits that are 100% employer-paid, a 401k with matching, equity options, unlimited PTO, and various wellness initiatives designed to keep our team healthy and happy.

Restaurant365 values continuous learning and development for our team members. As an Account Executive, Mid Market, you will have opportunities for professional development through industry research, exposure to new technology trends, and regular collaboration with leadership and cross-functional teams. We encourage team members to enhance their skills and knowledge, ensuring you are not only contributing to our growth but also cultivating your own career paths.

In answering this question, focus on your previous roles in software sales, highlighting specific achievements and metrics that illustrate your success. Share stories about how you identified customer pain points, tailored solutions, and closed deals. Bring in any relevant experience with Restaurant365 or similar platforms to connect your experience to the role.

Discuss your approach to handling objections by emphasizing active listening and understanding the specific concerns of the client. Explain how you address their issues by providing clear examples of how your product can solve their problems, thus transforming objections into opportunities for discussion.

Share specific strategies you’ve successfully used in the past, such as leveraging social media, attending industry events, networking, and utilizing CRM tools for efficient tracking and follow-up. Highlight how these methods led to tangible results.

Outline your sales process step-by-step, from initial contact to closing the deal. Discuss tools or methodologies you employ to stay organized, such as setting milestones, using CRM systems for tracking progress, and regular follow-ups.

Emphasize the importance of building rapport with clients through regular communication, understanding their evolving needs, and providing added value, such as industry insights or unexpected check-ins. Share examples of how these practices have led to long-term client trust.

Demonstrate your knowledge about Restaurant365 by mentioning its innovative platform and unique value propositions that cater to the restaurant industry. Discuss how its solutions streamline operations and improve financial performance for clients.

When answering this, provide a structured story that outlines the client’s challenges, your approach, and the successful outcome. Highlight any specific skills you used, such as negotiation or problem-solving, and how you built rapport throughout the process.

Express your admiration for the company’s mission to innovate the restaurant industry and your desire to be part of a team that values empowerment and growth. Tailor your response to reflect your passion for technology in the food sector.

Discuss methods you utilize to stay current, such as following industry publications, participating in webinars, attending conferences, or networking with peers. Highlight how this knowledge benefits your sales approach and better serves your clients.

Link your long-term career aspirations to the opportunities available at Restaurant365. Show how the Account Executive role aligns with your goals for growth in sales and technology, reinforcing your interest in a lasting career with the company.