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Account Executive

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Account Executive - Core Lab Franchise

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity

This is a Capital Equipment Sales Role. Responsible for meeting and exceeding sales objectives in targeted accounts across specified territories. Typically responsible for medium to large accounts or have a medium to large quota/territory. Must develop customer prospects and create and maintain relationships with decision makers. Contacts/visits existing and potential customers. Minimum of 10 to 15 in person sales calls per week required in assigned territory, both existing and prospects. Able to do overnights as needed. Works to build and maintain a network of colleagues, partners, and customers to share information and obtain prospects. Additionally, position requires value quantification presentations to potential customers. Must demonstrate in-depth knowledge of product line and have a more in-depth knowledge of other products or services. A seasoned, experienced professional with a full understanding of the area of the clinical laboratory. Resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented position. Has a complete knowledge of company products and services. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise. Responsible for selling the company's products or services, developing new accounts and/or expanding existing accounts. Normally receives little instruction on day-to-day work, general instructions on new assignments. Responsible for maintaining existing business and work in ways that will ensure sales goals, achievements and growth.
 

This is a field-based role, the territory is Northern New Jersey. You must live within 50 miles of the territory with ability to travel throughout the territory for customer meetings.
  

Job Facts

  • Contacts new and existing customers to meet and exceed sales objectives in targeted (hospital and reference laboratory) accounts, by developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems. This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche (chemistry, immunoassay and automation) products, overcoming and managing objections, and negotiating to obtain sales.

  • Minimum of 10 to 15 in person sales calls per week

  • Generates demand and maximizes product awareness by working with and providing education and information to (laboratory diagnostics) customers.

  • Implements strategic initiatives and plans to facilitate (capital equipment) sales process and productivity.

  • Works with others, as needed or required, to prepare (reagent and capital equipment) proposals for assigned accounts. Presents all contract proposals to customers to maximize overall business and profitability, which may require some negotiation.

  • Conducts and organizes necessary territory planning and routing for efficiency.

  • Communicates competitive (chemistry, immunoassay, middleware, and lab automation) market information internally.

  • Networks and interfaces with internal colleagues to share information and best practices while remaining actively involved in industry/customer organizations that impact business.

Who you are

  • Bachelor’s degree or equivalent experience 

  • 3+ years relevant sales or equivalent experience 

  • Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience

The expected salary range for this position based on the primary location of Elizabeth, New Jersey is $92,500-171,900 Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

https://roche.ehr.com/default.ashx?CLASSNAME=splash

Relocation benefits are not offered for this position.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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Average salary estimate

$132200 / YEARLY (est.)
min
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$92500K
$171900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Roche

At Roche, we’re driven by a vision of creating a healthier future, and we’re excited to invite a talented Account Executive to join our Core Lab Franchise team in beautiful New Jersey. This is more than just a sales role; it’s about building meaningful relationships with key decision-makers in medium to large accounts. You’ll be responsible for meeting and exceeding sales targets by developing customer prospects, visiting existing clients, and conducting up to 15 in-person sales calls each week! We believe every interaction matters, and your ability to provide value quantification presentations will be vital in showcasing our innovative products. As an Account Executive, you'll leverage your in-depth knowledge of clinical laboratory services while fostering a network of relationships with colleagues, partners, and clients alike. You’ll have the autonomy to create strategic account plans and develop compelling proposals that resonate with the needs of hospitals and reference laboratories. This role requires creativity and the ability to navigate diverse challenges while remaining focused on achieving sales goals. We need a professional who values collaboration and is passionate about enhancing healthcare access for everyone. With Roche, you can be yourself and thrive in an environment that values your unique qualities. The expected salary for this position ranges from $92,500 to $171,900 based on experience, and you’ll have the opportunity to earn incentives aligned with our success. If you’re looking to make a meaningful impact in the healthcare sector, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Executive Role at Roche
What are the key responsibilities of the Account Executive at Roche?

As an Account Executive at Roche, your primary responsibilities include meeting and exceeding sales objectives in designated territories, developing customer prospects, maintaining relationships with existing clients, conducting 10 to 15 in-person sales calls weekly, and delivering value quantification presentations. You will implement strategic account plans and collaborate with internal colleagues to maximize business growth and customer satisfaction.

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What qualifications are required to become an Account Executive at Roche?

To qualify for the Account Executive position at Roche, you need a Bachelor's degree or equivalent experience, alongside a minimum of 3 years in a relevant sales role. Participation in an approved development program may also be considered in lieu of experience. Strong interpersonal skills and a deep understanding of clinical laboratory services are essential.

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How does Roche support professional growth for Account Executives?

Roche is committed to fostering a culture of personal and professional growth. As an Account Executive, you will be encouraged to expand your knowledge of healthcare innovations and develop your skills through targeted training programs. You will also have opportunities to collaborate with experienced colleagues, participate in industry organizations, and receive mentorship to further your career.

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Can you explain the sales goals for the Account Executive role at Roche?

The sales goals for the Account Executive at Roche involve exceeding targets through the development of new business and expansion of existing accounts. This role requires you to implement strategic plans for customer engagement and product awareness to drive sales in the capital equipment sector, ensuring that business growth aligns with company objectives and customer needs.

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What benefits can an Account Executive at Roche expect?

An Account Executive at Roche can expect a competitive salary ranging from $92,500 to $171,900, along with eligibility for incentive compensation based on performance. Roche also provides comprehensive benefits that support your health and well-being, including medical, dental, and retirement plans. The company emphasizes work-life balance and offers a supportive environment to help you thrive.

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Common Interview Questions for Account Executive
What motivates you to excel as an Account Executive?

When answering this question, reflect on your passion for sales and how it aligns with the mission of Roche to improve healthcare. Emphasize your dedication to building relationships and achieving sales goals, and mention specific experiences where you've successfully motivated yourself to overcome challenges.

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Describe a time when you had to resolve a conflict with a client.

Provide a detailed accounts of a specific conflict, highlighting how you approached it with empathy and effective communication. Explain how you listened to the client's concerns, collaborated on solutions, and ensured the relationship remained strong, demonstrating your commitment to customer satisfaction.

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How do you prioritize your sales activities within a territory?

Discuss your strategies for territory management, such as segmenting customers based on potential value, scheduling visits efficiently, and employing CRM tools to track interactions. Show how you balance nurturing existing accounts while pursuing new leads to maximize your effectiveness as an Account Executive.

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What techniques do you use to identify and develop new business opportunities?

Share your proactive approaches, such as conducting market research, networking at industry events, utilizing social media, and reaching out to prospects. Highlight your ability to analyze the competitive landscape and tailor your pitch to meet the specific needs of potential customers.

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Can you explain how you would deliver a compelling product presentation?

Discuss your preparation process, including understanding your audience's needs, tailoring your messaging, and utilizing data to highlight the unique benefits of Roche's products. Mention engaging storytelling techniques and the importance of addressing objections to create a persuasive presentation.

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What do you consider your greatest strength as a salesperson?

Identify a specific strength, such as relationship-building or problem-solving. Support it with examples from your experience where this strength led to successful outcomes, and how it aligns with Roche's mission of ensuring better healthcare access.

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How do you handle rejection in sales?

Express your understanding of rejection as a natural part of sales. Share techniques you use to cope with setbacks, such as analyzing the situation for feedback, maintaining a positive attitude, and using rejection as a learning opportunity to refine your approach.

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What role do teamwork and collaboration play in your sales process?

Emphasize the importance of collaboration with colleagues to share insights, strategize approaches, and support one another's efforts. Provide an example where teamwork directly contributed to sales success, demonstrating your commitment to fostering a collaborative environment.

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How do you stay up-to-date with industry trends and product knowledge?

Discuss your approach to continuous learning, which may include subscribing to relevant industry publications, attending webinars and conferences, participating in training sessions at Roche, and engaging with professional networks to stay informed of trends that impact healthcare and diagnostics.

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Why do you want to work for Roche as an Account Executive?

Share your genuine interest in Roche's mission and values, particularly its commitment to improving healthcare. Highlight how your skills and experiences align with the responsibilities of the Account Executive role and express your enthusiasm for contributing to a world-class organization dedicated to innovation.

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