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Legal Workflow Coordinator - 3rd Shift

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Shift: Thursday - Monday 9:00 p.m. - 5:00 a.m.

Responsibilities:

  • Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
  • Coordinate, assign, distribute, prioritize, track and expedite workload to the department
  • Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
  • Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
  • Direct requests to proper resources and coordinate with local and off-site office services
  • Assist with proofreading tasks and quality control analysis during heavy volume periods
  • Deliver projects within a reasonable, negotiated timeframe
  • Perform other related duties and assist with special projects as assigned
  • Maintain thorough knowledge of all firm-supported software packages

 

 

Qualifications

 

  • Ability to work in a fast-paced environment and meet pressing deadlines
  • Ability to produce quality work product
  • Minimum typing speed of 60 wpm with 95% accuracy
  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
  • Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
  • Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
  • Prior document processing experience in a team environment
  • Knowledge of legal terminology preferred but not required
  • Transcription experience a plus

Additional Information

The salary for this role at the noted RRD location is $22.42/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus] overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

 

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$46656 / YEARLY (est.)
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$46656K
$46656K

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What You Should Know About Legal Workflow Coordinator - 3rd Shift, RR Donnelley

Looking to kickstart your career in the legal industry? Join RRD as a Legal Workflow Coordinator for the 3rd Shift! Operating from Thursday to Monday, from 9:00 p.m. to 5:00 a.m., this exciting role is based in vibrant Phoenix, AZ. As a Legal Workflow Coordinator, you will be the essential point of contact for incoming requests related to various word processing projects like formatting, proofreading, and document editing. Your knack for coordination will shine as you prioritize, track, and expedite workloads, ensuring all tasks are managed with efficiency. We’re looking for someone who communicates effectively, understands assignments deeply, and knows how to engage the right resources to get the job done. In peak times, you’ll assist with proofreading tasks ensuring top-notch quality control. Knowledge of software like Microsoft Office Suite is critical for success here while familiarity with legal-specific applications is a huge plus! At RRD, we value innovation and teamwork, fostering an environment where your contributions can make a real difference in transforming customer experiences. Ready to embrace this opportunity where every shift presents new challenges and learning experiences? We offer competitive compensation and a comprehensive benefits package, making RRD not just a workplace but a community focused on growth. Join us and become part of a dedicated team that elevates engagement in the legal arena and beyond!

Frequently Asked Questions (FAQs) for Legal Workflow Coordinator - 3rd Shift Role at RR Donnelley
What are the main responsibilities of a Legal Workflow Coordinator at RRD?

As a Legal Workflow Coordinator at RRD, your main responsibilities will include serving as the primary contact for word processing projects, coordinating and prioritizing the department's workload, and engaging with requesters to gather detailed information about assignments. You will also be involved in quality assurance tasks during busy periods and play a crucial role in delivering projects promptly.

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What qualifications are required for the Legal Workflow Coordinator position at RRD?

To apply for the Legal Workflow Coordinator role at RRD, candidates should possess a high school diploma or equivalent, while a Bachelor's degree or two years of legal experience is preferred. Additional requirements include a typing speed of 60 wpm with high accuracy and advanced knowledge of Microsoft Office Suite. Familiarity with legal software and terminology will also enhance your application.

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What is the working schedule for the Legal Workflow Coordinator at RRD?

The working schedule for the Legal Workflow Coordinator position at RRD is from Thursday to Monday, spanning the hours of 9:00 p.m. to 5:00 a.m. This 3rd shift role provides a unique opportunity for those who thrive working during late hours while engaging in meaningful legal processes.

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How does RRD support the career development of Legal Workflow Coordinators?

RRD is committed to the professional growth of its employees, including Legal Workflow Coordinators. The company offers various resources like tuition assistance, mentoring, and skill development programs to help you enhance your legal workflow coordination skills and advance your career within the organization.

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What benefits does RRD offer to Legal Workflow Coordinators?

RRD provides an attractive benefits package for its Legal Workflow Coordinators, which includes medical, dental, and vision coverage, paid time off, 401(k) plans with company matching, and life insurance. Additionally, they offer support for parental leave, adoption assistance, and various discounts, making it a comprehensive support system for employees.

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Common Interview Questions for Legal Workflow Coordinator - 3rd Shift
How do you prioritize tasks as a Legal Workflow Coordinator?

To effectively prioritize tasks as a Legal Workflow Coordinator, consider each request's urgency and complexity. Utilize a task management system to track timelines and communicate regularly with team members to ensure all assignments are on schedule, while remaining flexible to shifts in priorities as they arise.

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Can you describe a time when you had to handle multiple projects at the same time?

Prepare to discuss a specific instance when you juggled several projects, emphasizing your organizational skills. Explain how you assessed each project's requirements and timelines, as well as the strategies you used to ensure successful completion without compromising quality.

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What software programs are you familiar with that could aid your role as a Legal Workflow Coordinator?

Highlight your experience with Microsoft Office Suite, focusing on any advanced features you've utilized. Additionally, mention relevant legal software, explaining how you've applied them effectively in past roles or how you are eager to learn new programs that RRD supports.

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How do you handle deadlines in a fast-paced environment?

Discuss your approach to handling tight deadlines by emphasizing your time management skills and proactive communication. Talk about tools you utilize to stay organized, and share examples of past experiences where your strategies helped you meet or exceed expectations.

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What is your understanding of legal terminology and why is it important?

Express your understanding of key legal terms and their significance in document processing. Explain how a solid grasp of legal terminology allows for accurate proofreading and editing, minimizing errors and ensuring clarity in legal documents.

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Describe your experience with quality control in document processing.

Relay any experience you have with quality control processes, emphasizing your attention to detail. Describe methods you've used to ensure that documents maintain high standards before finalization, and express your commitment to delivering error-free work.

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How do you approach collaboration with your team in a remote or hybrid work environment?

Discuss your preferred communication tools and methods for collaborating remotely or in a hybrid setting. Talk about the importance of regular check-ins, transparent communication, and how technology facilitates seamless teamwork, especially in meeting project deadlines.

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Why do you want to work as a Legal Workflow Coordinator at RRD?

Express your enthusiasm for the role by connecting it to your career goals and values. Discuss RRD's reputation in the industry, the unique opportunities it offers for growth, and your alignment with their mission of transforming customer touchpoints.

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How do you ensure accuracy in your document processing tasks?

Outline the steps you take to ensure accuracy, such as reviewing documents multiple times, utilizing proofreading tools, and integrating feedback from colleagues. Emphasize your dedication to producing quality work and how you minimize errors in all tasks.

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What makes you a good fit for the Legal Workflow Coordinator position at RRD?

Conclude by detailing how your specific skills, experience, and work ethic align with the expectations of the Legal Workflow Coordinator role. Relate your eagerness to contribute positively to RRD's diverse team and your commitment to achieving excellence in legal document processing.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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DATE POSTED
March 8, 2025

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