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Managing Director, Utilities/D2C

About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

Role 

We are creating a new D2C product in the Utilities category and we are looking for a Managing Director that can take care of day to day operations, execution and building a world class team.

Profit Share

This role comes with the profit share incentive and stock option that is quite generous for this role, more details would be shared at the interview.

The team

You will be building a strong team with high talent density who enjoy working in our fast-paced, 100% remote environment.

About you

You are a dynamic and hands-on leader with extensive experience in the D2C Digital Products (preferably subscriptions) . You excel at driving growth and innovation, with a deep understanding of engineering, product, marketing, and growth strategies. In this role, you will be at the forefront, leading all departments with a focus on executing strategic initiatives and optimizing performance across the board. Your proven ability to manage teams, deliver results under pressure, and deeply engage in the technical and operational aspects of the business makes you the ideal candidate to steer our company towards continued success.

What you’ll do

  • Lead the company's strategic growth by developing and executing initiatives that drive business expansion, optimize market positioning, and advance overall progress.

  • Lead cross-functional teams in executing complex strategic initiatives, ensuring alignment across engineering, product development, growth, marketing, and sales.

  • Drive revenue growth and profitability while optimizing operational expenses.

  • Oversee the product development lifecycle, from ideation to launch, ensuring products meet market needs and quality standards.

  • Collaborate closely with engineering teams to deliver innovative solutions that align with customer expectations and business goals.

  • Ensure that the product roadmap is aligned with business strategy and customer feedback.

  • Oversee marketing campaigns, ensuring they are data-driven, customer-centric, and aligned with product launches and sales strategies.

  • Utilize data analytics to refine and optimize growth strategies, ensuring sustainable revenue growth.

  • Continuously monitor and analyze key financial and operational metrics, such as revenue growth, EBITDA margins, and customer acquisition costs (CAC).

  • Evaluate customer lifetime value (LTV) and return on ad spend (ROAS) to optimize marketing efficiency and resource allocation.

  • Track onboarding conversion rates to identify areas for improvement in user experience and increase customer activation and analyze average revenue per user (ARPU) and user retention rates to inform product development and enhance long-term profitability.

What we offer

  • Remote Work Environment: Embrace the freedom of working from anywhere, anytime, fostering a better work-life balance.

  • Stock options: We acknowledge the commitment required for the COO role. Hence, we offer generous company stock options and revenue sharing to appreciate and reward your hard work.

  • Company-provided MacBook: We offer employees access to powerful MacBooks if needed, ensuring top-notch performance, energy efficiency, and seamless productivity.

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

  • Recruiter Screening (40 minutes)

  • Technical Interview (90 minutes)

  • Final Interview (60 minutes)

Life at Ruby Labs

By joining Ruby Labs, you’ll become part of a team that picks each other up, collaborates daily, and works hard, fast, and smart because they’re motivated and passionate about being the best in the industry. We thrive on innovation, we push the boundaries, and we’re proud of the work we do that helps thousands of people live happier and healthier lives!

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

#Li-Remote

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What You Should Know About Managing Director, Utilities/D2C, Ruby Labs

At Ruby Labs, we are revolutionizing the way consumers interact with products in diverse industries such as health, education, and entertainment. We are currently on the lookout for a dynamic Managing Director for our new D2C Utilities product. This position isn’t just about overseeing operations; it’s about leading a talented, remote team to bring innovative consumer products to life. As a Managing Director, you will spearhead our daily operations, execute strategic initiatives, and manage a high-performing cross-functional team. You thrive in a fast-paced environment and possess a footprint in the D2C digital landscape, particularly subscriptions. Your role will encompass optimizing business performance and directing marketing efforts to generate revenue while closely collaborating with engineering and product teams. You will leverage data analytics to drive growth and improve user experiences. Additionally, you have the opportunity to participate in our attractive profit-sharing plan and stock options, reflecting our commitment to rewarding hard work and dedication. If you’re passionate about leading teams and driving innovation in a cutting-edge tech company, Ruby Labs is the place for you. Join us in crafting the future and make a real impact in the Utilities sector. Don’t miss out on this chance to be at the helm of a transformative project!

Frequently Asked Questions (FAQs) for Managing Director, Utilities/D2C Role at Ruby Labs
What are the responsibilities of a Managing Director at Ruby Labs?

As the Managing Director at Ruby Labs, you will be responsible for overseeing daily operations, leading strategic growth initiatives, managing cross-functional teams, and ensuring product development aligns with market needs and quality standards. Your role will involve driving revenue, collaborating with engineering teams, optimizing marketing campaigns, and utilizing data analytics to enhance business performance across various areas.

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What qualifications are required for the Managing Director position at Ruby Labs?

To excel in the Managing Director role at Ruby Labs, candidates should have extensive experience in D2C digital products, particularly within subscription models. A proven track record in driving growth and innovation, along with familiarity in managing teams across engineering, product development, and marketing, is essential. Strong analytical skills and the ability to engage in technical and operational aspects of the business are also crucial.

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What can I expect from the work culture as a Managing Director at Ruby Labs?

At Ruby Labs, the work culture is centered around collaboration, innovation, and support. The remote work environment fosters flexibility and a better work-life balance, while team members are encouraged to motivate each other and push boundaries. This inclusive culture values diversity, where different perspectives contribute to stronger team dynamics, making it an exciting place for a Managing Director to thrive.

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Is there any profit-sharing or stock options available for the Managing Director role at Ruby Labs?

Yes! The Managing Director position at Ruby Labs includes a generous profit-sharing incentive and stock options, which reflect our appreciation for your contributions and dedication. These benefits are designed to align your success with the success of the company, ensuring that your hard work is rewarded.

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How does Ruby Labs address diversity and inclusion in the Managing Director position?

Ruby Labs is deeply committed to diversity and inclusion within the workplace. As a Managing Director, you will join a team that values varied backgrounds and perspectives, enriching our problem-solving capabilities and innovation potential. We celebrate diversity in all forms and believe that a strong, inclusive culture leads to better business outcomes.

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Common Interview Questions for Managing Director, Utilities/D2C
Can you describe your experience with D2C digital products?

When answering this question, provide specific examples of your previous roles in managing D2C products, especially focusing on subscription models. Highlight how your actions directly impacted growth and discuss strategies you implemented to enhance customer engagement.

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How do you prioritize tasks when managing multiple teams?

Demonstrate your organizational skills by sharing your methodology for prioritizing tasks. Discuss tools you use, team communication strategies, and how you allocate resources effectively to ensure all teams align with the company's vision and deadlines.

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What strategies do you use for driving revenue growth?

Discuss specific tactics that have worked for you in the past, such as leveraging data analytics, targeted marketing campaigns, or innovation in product features. Show your understanding of the market and how to translate insights into actionable strategies.

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Describe a successful project you led in your previous role.

Share a project narrative that showcases your leadership skills, from conception through execution. Highlight challenges, your response to them, and the outcomes that demonstrate your capability to lead successfully.

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How do you foster collaboration across different departments?

Explain your approach to cross-functional collaboration, emphasizing regular communication, shared goals, and collaborative tools. Provide examples of how you have successfully brought teams together to work towards a common objective.

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What metrics do you focus on to evaluate product success?

Identify key performance indicators that matter to a Managing Director, such as revenue growth, customer acquisition costs, or product usage. Be sure to link these metrics to strategic decision-making frameworks that help optimize product offerings.

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How do you handle feedback from your team members?

Discuss your openness to feedback and how you implement it. Showcase your willingness to adapt and evolve your management style based on team insights and how this builds a culture of trust and growth.

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What challenges do you foresee in the D2C Utilities market?

Addressing this question requires thoughtful market analysis. Discuss current trends, potential obstacles, and how you would adapt strategies to navigate these challenges while remaining competitive.

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How do you ensure that customer feedback shapes product development?

Emphasize the importance of integrating customer feedback into your development lifecycle. Discuss platforms for gathering feedback and how you would ensure this data informs strategic decisions and improvements.

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What leadership style do you adopt as a Managing Director?

Illustrate your leadership philosophy by describing your style, be it transformational or situational. Provide examples of how this style has facilitated team success and aligned with company objectives.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 7, 2025

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