Sr. Systems Engineer - job 14 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, your primary responsibilities will include managing Infrastructure Operations and Production Support for container technologies. You will perform tasks related to Docker and Kubernetes, such as deployment, configuration, and scaling of containerized applications. Additionally, you'll be responsible for hardening and securing Kubernetes clusters, providing guidance to staff, partnering with various teams for seamless infrastructure support, and overseeing security remediation processes.

To qualify for the Sr. Systems Engineer role at Visa Technology & Operations LLC, candidates typically need a strong background in systems engineering, with extensive experience in Docker, Kubernetes, and container orchestration. A solid understanding of ITIL practices, especially around Incident, Change, Problem, and Release Management is also essential. Candidates should possess excellent communication skills for explaining technical concepts and need to demonstrate experience in security best practices.

Yes, prior experience is generally required for the Sr. Systems Engineer position at Visa Technology & Operations LLC. Candidates should have a proven background in systems engineering and experience managing container technologies like Docker and Kubernetes. Additionally, familiarity with security processes and ITIL practices is important for success in this role.

A Sr. Systems Engineer at Visa Technology & Operations LLC can expect a collaborative working environment in the Highlands Ranch office, where teamwork is valued. The role may also offer partial telecommuting options, allowing for flexibility in work arrangements while maintaining strong communication with team members and stakeholders.

Visa Technology & Operations LLC is committed to the professional development of its employees, including Sr. Systems Engineers. This includes opportunities for further training in the latest technologies and methodologies, mentorship programs, and resources to enhance technical and soft skills, ensuring that engineers remain at the forefront of industry advancements.

In your response, detail specific projects where you utilized Docker and Kubernetes, demonstrating your understanding of container orchestration and deployment processes. Discuss any challenges faced and the solutions you implemented, highlighting your hands-on experience and the technologies used.

Focus on different layers of security, such as network policies, access controls, and the security of container images. Explain strategies like using Role-Based Access Control (RBAC), signing images, and monitoring with tools that allow vulnerability assessments.

Share a specific incident where you effectively led the troubleshooting process. Discuss the steps you took to identify the issue, the tools you used, and the final resolution. Emphasize your analytical skills and your ability to remain calm under pressure.

Detail your experiences with ITIL practices related to Incident, Change, and Problem Management. Provide examples of how you applied these practices to improve processes, reduce downtime, or enhance service delivery.

Discuss methods you employ to predict resource needs, such as analyzing application performance metrics, scaling strategies, and experiences or tools used for forecasting workloads.

Talk about your approach to on-call duties, including how you prepare for shifts, manage alerts, and ensure timely communication with the team. Highlight any tools or practices you use to maintain efficiency during on-call periods.

Share examples that showcase your teamwork skills, describing situations where effective collaboration led to successful project outcomes. Emphasize communication strategies and how you align goals with those of different teams.

Explain the tools and technologies you have used for monitoring performance and securing production environments. Discuss your role in establishing audit trails to ensure compliance and security.

Share your strategies for staying informed about the latest developments in container technologies, such as attending conferences, participating in online forums, or taking courses on new advancements.

Present a detailed account of a project where you took leadership. Outline the project's objectives, your role, the challenges faced, and the successful results achieved, making sure to highlight skills relevant to the Sr. Systems Engineer role.