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Patient Care Assistant II - ER

Overview

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Care Assistant II (PCA II) is a certified person who performs direct care in the department setting.  The PCA II maintains a current certification in patient care and is responsible to assist patients with activities of daily living, provides basic nursing care to all patients and assists in maintenance of a safe environment under the direction and supervision of the RN as long as the activity does not distract from primary responsibility for dysrhythmia monitoring.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

 

1.     High School Diploma or equivalent.

2.     Current Certification in Patient Care required (M.A. / CNA / EMT / Paramedic / Patient Care Tech, etc.).

3.     Current Dysrhythmia Interpretation Certificate upon hire and maintain current preferred.

4.     Current BLS (AHA) certificate upon hire and maintain current.

5.     Six months previous experience as Monitor Technician, preferred.

6.     Current Phlebotomy certification upon hire, preferred.

7.     Current EKG certification upon hire, preferred.

8.     Possesses knowledge of Medical Terminology.

9.     Minimum six months previous experience in an acute care hospital or physician’s office, preferred.

 

Facility Specific Requirements (facility may require items listed below):

 

1.     Current Behavioral Violence Prevention (BVP) certificate within 6 months of hire and maintain current per facility requirement.

 

Saint Joseph Medical Center - Joliet offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $18.90 to $28.01. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Average salary estimate

$23455 / YEARLY (est.)
min
max
$18900K
$28010K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Assistant II - ER, Saint Joseph Medical Center - Joliet

Are you passionate about providing essential care and support to patients? Join Saint Joseph Medical Center in Joliet as a Patient Care Assistant II - ER, where your contributions will make a real difference in the lives of patients. In this role, you'll work under the supervision of a Registered Nurse, assisting patients with daily activities, providing basic nursing care, and maintaining a safe environment. As a PCA II, you should have a valid certification in patient care and be able to monitor dysrhythmias, ensuring that patient safety is always a priority. Your friendly demeanor and compassionate nature will help you build rapport with patients and their families, making their experience in the emergency room a little brighter. If you have a high school diploma and are certified in patient care, we want you on our dynamic team! Our facility values continuous professional development, so being current with your Dysrhythmia Interpretation and BLS certifications is essential. At Saint Joseph Medical Center, we understand that your work life balance is crucial, which is why we offer a comprehensive benefits package, including competitive pay, medical, dental, and vision plans, and even tuition reimbursement to help you grow in your career. With a compensation range of $18.90 to $28.01, your experience and skills will be rewarded, allowing you to thrive while providing quality care in a fast-paced environment. Let's work together to create a safe and nurturing space for those in distress!

Frequently Asked Questions (FAQs) for Patient Care Assistant II - ER Role at Saint Joseph Medical Center - Joliet
What are the responsibilities of a Patient Care Assistant II - ER at Saint Joseph Medical Center?

As a Patient Care Assistant II - ER at Saint Joseph Medical Center, you will be responsible for providing direct patient care, assisting with daily living activities, and supporting nursing staff. Your primary duties will include monitoring patients' vital signs, ensuring a safe environment, and delivering basic nursing care under the guidance of registered nurses. Certification in patient care and dysrhythmia monitoring is essential, allowing you to effectively contribute to patient well-being in the emergency room.

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What qualifications do I need to become a Patient Care Assistant II - ER?

To qualify for the Patient Care Assistant II - ER position at Saint Joseph Medical Center, you must possess a high school diploma or equivalent, along with current certification in patient care (like M.A., CNA, or EMT). It's also essential to hold current BLS and Dysrhythmia Interpretation certifications. Previous experience in an acute care setting is preferred but not mandatory, making this a great entry point for aspiring healthcare professionals.

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What are the benefits of becoming a Patient Care Assistant II - ER at Saint Joseph Medical Center?

Becoming a Patient Care Assistant II - ER at Saint Joseph Medical Center offers a wealth of benefits, including competitive pay, comprehensive medical, dental, and vision coverage, and a 401K retirement plan. Our Total Rewards package also includes paid time off and tuition reimbursement, allowing you to further your education while enjoying a fulfilling work-life balance. Join our engaging team and discover the numerous opportunities for growth and development in your healthcare career!

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What skills are essential for a Patient Care Assistant II - ER?

Essential skills for a Patient Care Assistant II - ER include effective communication, empathy, and the ability to work well under pressure. Knowledge of medical terminology and vital sign monitoring is crucial. You'll also need to possess excellent time management skills to handle the diverse tasks and responsibilities in a fast-paced emergency room environment at Saint Joseph Medical Center. If you have a passion for helping others and thrive in challenging situations, this role is an excellent fit for you!

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Can I advance my career from the Patient Care Assistant II - ER position at Saint Joseph Medical Center?

Absolutely! Starting as a Patient Care Assistant II - ER at Saint Joseph Medical Center opens doors for career advancement. The experience and training you gain in this role can lead to opportunities for further certifications and roles within the healthcare system, such as registered nursing or specialized medical positions. The supportive environment encourages professional growth, ensuring you have the tools and resources to build a successful career in healthcare.

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Common Interview Questions for Patient Care Assistant II - ER
What inspired you to pursue a career as a Patient Care Assistant II?

When answering this question, talk about your passion for patient care and your desire to make a difference. Share personal experiences or role models that inspired you to pursue this career path, emphasizing compassion, empathy, and a commitment to helping others. It's important to convey genuine enthusiasm for the position and the healthcare field.

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How do you manage stressful situations in the emergency room?

In your response, emphasize your ability to remain calm and composed under pressure. Share specific techniques you use, such as prioritizing tasks, effective communication with the team, and taking brief moments to focus on your breathing. Providing examples of previous experiences can illustrate your capability to handle pressure in a busy emergency environment.

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Describe a time when you had to work as part of a team. How did you contribute?

Outline a specific scenario where teamwork was essential, such as during a busy shift. Discuss your role in fostering collaboration, how you supported your colleagues, and any successful outcomes achieved through teamwork. Highlighting your ability to communicate effectively and pitch in during busy times demonstrates your dedication to patient care.

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What do you understand about dysrhythmia monitoring and its importance?

Explain your knowledge of dysrhythmia monitoring and its role in patient safety. Mention how you would use your training to identify abnormal heart rhythms and take appropriate actions to alert the nursing staff. This shows your understanding of the responsibilities expected of a Patient Care Assistant II - ER and your commitment to maintaining a safe environment for patients.

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How do you approach a patient or family member who is anxious or upset?

Discuss your approach to communicating with anxious patients and families. Emphasize the importance of empathy and active listening. Talk about how you would reassured the individuals by providing clear information about their care and ensuring they feel heard and supported.

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What keeps you motivated in your role as a Patient Care Assistant II?

Share your long-term goals and intrinsic motivations, such as the satisfaction of helping others and contributing to a supportive healthcare environment. Connecting your motivations to the mission of Saint Joseph Medical Center will reinforce your alignment with their values.

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What certifications do you hold related to patient care?

List any relevant certifications you currently hold, such as BLS, CNA, or a Dysrhythmia Interpretation Certificate. Emphasize your commitment to maintaining these credentials and your readiness to pursue additional certifications that can enhance your capabilities as a Patient Care Assistant II - ER.

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How would you handle a situation where a patient refuses assistance?

Your response should reflect your understanding of patient autonomy and respect for their choices. Discuss how you would communicate openly with the patient, understand their concerns, and continue to provide information and support without pressuring them. This shows your commitment to patient-centered care.

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What experience do you have in an acute care setting?

Share any experience you've had in an acute care setting, detailing your specific roles and responsibilities. Highlight any relevant skills you developed, such as teamwork, communication, critical thinking, and understanding patient needs. If you've worked in similar environments, mention how that experience prepares you for the Patient Care Assistant II - ER role.

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What do you think is the most challenging aspect of being a Patient Care Assistant II - ER?

Discuss your thoughts on the challenges that come with the role, such as managing multiple tasks in a fast-paced environment or dealing with distressed patients. Explain how you plan to overcome these challenges through effective time management, teamwork, and maintaining a patient-centered approach to care.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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