Project Manager, eCommerce

As the Project Manager, eCommerce at SanMar, your key responsibilities include managing project timelines, budgets, and resources. You'll guide marketing initiatives aligned with digital strategies while collaborating cross-functionally with various teams. Your role will also involve risk identification and mitigation, project communications, and facilitating meetings to ensure all stakeholders are updated on the progress and challenges of ongoing projects.

To qualify for the Project Manager, eCommerce position at SanMar, you should have a Bachelor's Degree in Marketing or a related field, along with 1-3 years of project management experience, preferably in B2B marketing. Proficiency in using project management tools such as Workfront and Smartsheet, along with a solid understanding of eCommerce and CRM tools, will help you succeed in this role.

Essential skills for a successful Project Manager, eCommerce at SanMar include excellent organizational abilities, strong communication skills, and advanced project management capabilities. You should be adept at managing multi-element projects, maintaining attention to detail, and fostering positive relationships with stakeholders. A collaborative attitude and the ability to adapt to shifting requirements are also crucial for success in this fast-paced environment.

SanMar is committed to your professional development as a Project Manager, eCommerce. The company offers mentorship opportunities where you can share your expertise and learn from others. We also provide access to various resources and training to enhance your project management skills and keep you updated on industry trends. Our supportive work culture ensures that your growth is a priority.

The work environment for the Project Manager, eCommerce at SanMar is hybrid, with the expectation to work in the Issaquah office Tuesday through Thursday. This setup allows for collaborative efforts while also offering flexibility. The office itself is moderately quiet, aimed at fostering a productive workflow where you can focus on managing multiple projects and communicating effectively with your team.

When answering this question, focus on specific projects you've managed, the tools you used, and how you overcame challenges. Highlight successful outcomes and your ability to coordinate between different teams, demonstrating your leadership skills and understanding of eCommerce dynamics.

Discuss your communication strategies, such as regular status updates, reports, or meetings. Emphasize the importance of transparency and ensuring everyone involved is aware of the project's progress, challenges, and next steps.

Mention any relevant tools you've used, such as Workfront or Smartsheet, and explain how you've effectively utilized them in your previous roles. You can also highlight any experience with broader project management methodologies, like Agile or Waterfall.

Explain your approach to flexibility and adaptability. You might talk about how you reassess project timelines, communicate with stakeholders, and adjust resource allocations. Providing an example from your experience can demonstrate your problem-solving skills.

Share a specific challenge, outlining the context, what made it difficult, and the steps you took to address it. Highlight your critical thinking and resource management skills during the situation to illustrate your capability as a Project Manager.

Discuss the metrics you consider important when evaluating project success, such as meeting deadlines, staying within budget, and reaching project objectives. Emphasize your analytical skills and how you present data to stakeholders.

Explain your conflict resolution strategies, such as open communication and active listening. You might also mention past experiences where you had to mediate between team members and how you ensured a constructive outcome.

Outline the quality assurance processes you follow to ensure deliverables meet standards. This could include regular reviews with stakeholders, testing phases, and adherence to compliance requirements.

Share your task prioritization methods, such as using a project management tool to categorize tasks by urgency and importance. Highlight your ability to remain organized while juggling numerous responsibilities.

Reflect your enthusiasm for the role and the company's mission. Mention any specific values or projects at SanMar that resonate with you, aligning your career goals with the company's objectives to show genuine interest.