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Client Onboarding Sr. Analyst

Client Onboarding Sr. Analyst

Country: United States of America

Position Summary

The Sr. Client Onboarding Analyst is responsible reviewing account opening documentation, KYC information, and conducting CIP, due diligence and negative media analysis on new and existing clients. The Sr. Client Onboarding Analyst at Banco Santander International (BSI) is responsible for assuring that client accounts are opened in the Commercial 1LOD are in compliance with applicable BSI and Group policies and procedures as well as U.S and local laws and regulations. The Sr. Client Onboarding Analyst will also assist in developing awareness of BSI’s Risk Tolerance Statement; assist with special projects relative to the Onboarding & Documentation Unit. The Sr. Client Onboarding Analyst is responsible for managing the relationship with Regionals and Bankers of the marketing regions they will be supporting. Including identifying improvement opportunities and coordinating necessary action. 

The Sr. Client Onboarding Analyst reports to the Onboarding & Documentation Unit manager.

Position Duties & Responsibilities

• Conducts account opening documentation review and validation, including KYC, information, source of funds, wealth, and negative media searches on new and existing clients.

• Conducts CIP procedures and due diligence as defined in the KYC and DD procedures manual.

• Analyze, depending upon the type of customer, the additional information required under BSI’s “You Know Your Customer” policy and procedures, utilizing the Modelo IC/KYC form with the appropriate sections.

• Collaborate with Onboarding & Documentation related special projects assigned by unit manager.

• Stay updated on BSA/Anti-Money Laundering/Terrorist Financing and applicable consumer regulations.

• Assist in preparing information for the Compliance and Management Committees.

• Maintain a good working relationship business units and organizational groups within the Bank.  

• Develops and participates in education, training and awareness activities and provide training to Marketing staff as necessary as well as providing guidance to other team members on KYC and DD effective approach. 

• Other duties as assigned or requested by Supervisor.

Specialized Knowledge

• Leadership aptitude, ability to motivate and engage team members at all levels with the ability to influence

• Project Management oversight skills

• Sound decision making and judgment skills

• Ability to identify potential enhancements in processes, write procedures and reports

• Ability to employ reasonable assessment of a company's cash flow, income statements and balance sheet as well as ownership structures and international corporate documents

• Account opening documentation knowledge, including CIP, CDD ownership structures 

• Knowledge of T-24 and other due diligence tools 

Supervisory / Management Scope: Manage process or technology

Technical Knowledge

• Microsoft Office applications
• Ability to multitask
• Proactive self-starter, values personal accountability
• Strong decision-making skills
• Detail oriented and accurate 
• Strong accountability skills
• Excellent communications skills: writing & verbal

Licenses / Certifications: AML certification(s) preferred, similar or banking experience in control area

Languages: English, Spanish, and Portuguese

Physical Requirements

Duties are performed in an office environment.  Physical demands could involve any or all of the following: digital dexterity and hand/eye coordination in the operation of office equipment; light to moderate lifting (10-20 lbs.) and carrying of supplies, files, etc.; the ability to speak to and hear customers and/or other employees both telephone calling and in person; and body motor skills sufficient to enable the incumbent to move from one office location to another.

Diversity & EEO Statements

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
 

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$52,500.00 USD

Maximum:

$87,500.00 USD
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Average salary estimate

$70000 / YEARLY (est.)
min
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$52500K
$87500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Onboarding Sr. Analyst, Santander

Join Banco Santander International (BSI) as a Client Onboarding Sr. Analyst in sunny Miami! In this role, you'll dive right into the fast-paced world of client onboarding, where your primary responsibility will be to ensure that all account opening documentation meets compliance standards according to BSI's policies, local laws, and regulations. This means reviewing KYC (Know Your Customer) information, conducting Customer Identification Program (CIP) procedures, and performing due diligence on both new and existing clients. You'll work closely with marketing region teams and collaborate on special projects that aim to improve our onboarding processes. We’re looking for someone who is proactive, detail-oriented, and possesses exceptional communication skills to foster strong relationships across various business units. Not only will you stay ahead of compliance trends related to anti-money laundering and consumer regulations, but you’ll also play a vital role in creating training sessions for marketing staff. Your analytical skills will shine as you assess financial documentation and identify ways we can enhance our systems. With competitive pay and the opportunity to work in a diverse, dynamic environment, it's an exciting time to join the BSI family! We encourage candidates who value diversity and inclusion to apply, as we believe a well-rounded team creates a stronger company culture.

Frequently Asked Questions (FAQs) for Client Onboarding Sr. Analyst Role at Santander
What are the responsibilities of a Client Onboarding Sr. Analyst at Banco Santander International?

As a Client Onboarding Sr. Analyst at Banco Santander International, you will be responsible for reviewing account opening documentation, conducting KYC and CIP procedures, and performing due diligence on clients. Additionally, you'll manage relationships with regional teams to identify and implement improvements in the onboarding process.

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What qualifications are needed for the Client Onboarding Sr. Analyst position at Banco Santander International?

The ideal candidate for the Client Onboarding Sr. Analyst position at Banco Santander International will have strong analytical skills, attention to detail, and knowledge of KYC and CIP processes. Relevant experience in banking compliance and AML certifications are preferred, while fluency in English, Spanish, and Portuguese is a plus.

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What does a typical day look like for a Client Onboarding Sr. Analyst at Banco Santander International?

A typical day for a Client Onboarding Sr. Analyst at Banco Santander International involves reviewing account documentation, addressing inquiries from marketing teams, conducting due diligence checks, and ensuring compliance with regulatory standards. You will also engage in special projects that enhance onboarding procedures.

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How does Banco Santander International support professional growth for a Client Onboarding Sr. Analyst?

Banco Santander International values continuous learning and professional growth. As a Client Onboarding Sr. Analyst, you will have opportunities to participate in training and educational sessions, collaborate on special projects, and receive guidance from experienced team members to help you advance your career.

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What skills are essential for success as a Client Onboarding Sr. Analyst at Banco Santander International?

Success as a Client Onboarding Sr. Analyst at Banco Santander International involves strong decision-making and judgment skills, excellent communication abilities, attention to detail, and experience in managing compliance processes. Leadership aptitude and project management skills will also be highly beneficial in this role.

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Common Interview Questions for Client Onboarding Sr. Analyst
Can you describe your experience with KYC procedures as a Client Onboarding Sr. Analyst?

When answering this question, highlight specific experiences you’ve had with KYC procedures, detailing your familiarity with regulations and any systems (like T-24) you've used. Discuss your ability to analyze client information and your role in ensuring compliance.

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How do you stay updated on regulatory changes in the banking industry?

Share the methods you use to keep abreast of regulatory changes, such as subscribing to relevant industry publications, attending seminars, or participating in training sessions. Show your enthusiasm for continuous learning to indicate your commitment to compliance.

Join Rise to see the full answer
What approaches do you use for conducting due diligence on new clients?

Discuss your systematic approach to conducting due diligence. This can include gathering necessary client documentation, assessing the information in accordance with BSI’s policies, and utilizing technology to streamline the process.

Join Rise to see the full answer
Can you provide an example of how you've identified process improvements in previous roles?

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific situation where you identified an inefficiency, implemented a change, and the positive impact it had on the onboarding process or team performance.

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Describe your experience in training or mentoring others on compliance processes.

Talk about how you’ve successfully trained team members or clients on compliance processes and emphasize the importance of clear communication and effective teaching strategies. Mention any materials you've developed, if applicable.

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How would you handle a situation where a client does not provide all required documentation?

Respond with a clear plan on how you would engage the client, explaining the importance of compliance requirements and discussing potential next steps. Highlight your communication skills and ability to maintain a positive relationship.

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What project management skills do you possess as they apply to the Client Onboarding Sr. Analyst role?

Elaborate on your experience managing projects, whether related to onboarding or compliance. Discuss your ability to multi-task, meet deadlines, and collaborate with various teams while ensuring compliance and accuracy.

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How do you prioritize tasks when dealing with multiple client onboarding requests?

Explain your approach to prioritization—whether it’s based on due dates, complexity level, or client impact. Highlight techniques you use to maintain organization and ensure timely completions without sacrificing quality.

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Why do you want to work as a Client Onboarding Sr. Analyst at Banco Santander International?

Share your enthusiasm for the role, the company values, and how your skills align with the position. Make sure to express your interest in working in a diverse environment and contributing to BSI’s commitment to compliance.

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What do you believe are the key challenges in the client onboarding process?

Identify common challenges such as regulatory compliance, maintaining client relationships, and managing documentation efficiently. Discuss how you would address these challenges using your problem-solving skills.

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