Medical Assistant - Jamestown (Full Time) - job 2 of 2

As a Medical Assistant at Schweiger Dermatology Group in Jamestown, your responsibilities include assisting physicians with medical, cosmetic, and laser procedures, prepping patient rooms, and maintaining inventory of supplies. You will also record treatments, oversee equipment checks, and provide pre-care and post-care instructions to patients, ensuring the highest quality of care.

To become a Medical Assistant at Schweiger Dermatology Group, you are required to have previous healthcare experience. While a nationally certified Medical Assistant is preferred, experience with EMR software and patient scheduling systems, along with strong communication skills, is essential for success in this role.

The work schedule for a Medical Assistant at Schweiger Dermatology Group in Jamestown is full-time, requiring availability Monday through Friday with rotating Saturdays. Shifts typically last 8 hours, and flexibility in your schedule is important to support the team environment.

Full-time Medical Assistants at Schweiger Dermatology Group enjoy a range of benefits, including medical, dental, and vision insurance, a company contribution to HSA, eligibility for 401K, and an additional personal holiday for your birthday. The group also provides employee discounts on skincare products and services.

Schweiger Dermatology Group supports career development for Medical Assistants through in-house training and continuous educational opportunities. The team promotes a positive work environment where staff can grow and develop professionally while contributing to an exceptional patient experience.

In answering this question, focus on specific duties you've performed in previous roles, such as taking patient histories, assisting with procedures, and maintaining medical records. Highlight any experience you have with similar work environments and how those experiences have prepared you for this position.

When answering this question, convey your ability to remain organized and focused under pressure. Discuss how you assess urgent tasks, how you use time management techniques, and examples of how you've successfully prioritized responsibilities in the past.

To respond to this question, emphasize your commitment to exceptional patient care. Talk about strategies you would employ, such as maintaining professionalism, communicating clearly, listening to patients' needs, and creating a warm atmosphere in the office.

In your answer, acknowledge that patient care can come with challenges. Discuss techniques such as staying calm, actively listening, empathizing with their concerns, and working to resolve issues while keeping the patient experience positive.

Be prepared to discuss any specific EMR software you’ve used. Share your level of comfort with these systems, providing examples of how you've efficiently managed patient information or scheduling in your previous roles.

This is your chance to show your understanding of the company. Share how their mission aligns with your values, emphasize your enthusiasm for dermatology, or mention your desire to contribute to a recognized practice known for its exceptional patient experiences.

To answer this, mention the importance of HIPAA and how you adhere to confidentiality protocols in a medical setting. Discuss practices such as limiting shared information to necessary personnel and securely storing patient records.

In your response, recount a specific instance where your actions made a difference, stressing your ability to remain calm, follow protocols, and work effectively under pressure. Highlight any teamwork or communication skills you utilized.

Highlight qualities such as strong communication skills, empathy, organizational capabilities, and the ability to multitask efficiently. Tailor your response to how these qualities can impact patient care and team dynamics positively.

This question allows you to demonstrate your problem-solving skills. Outline your approach, which could include asking the physician for clarification, relying on your training to make educated decisions, and ensuring that patient safety comes first.