Patient Coordinator (Medical Receptionist - Part Time) - Milford

As a Patient Coordinator at Schweiger Dermatology Group, your main responsibilities will include efficiently handling incoming phone calls, scheduling appointments, and providing support to both patients and healthcare providers. You'll be pivotal in creating a welcoming atmosphere, managing inventory, and ensuring the highest level of customer service. Your role is essential in enhancing the overall patient experience at our Milford office.

To thrive as a Patient Coordinator at Schweiger Dermatology Group, prior healthcare experience is required, preferably with a background as a medical receptionist. Familiarity with electronic medical records (EMR) software and patient scheduling systems will be advantageous. Strong communication, interpersonal skills, and a dedication to patient care are key qualifications that we look for in candidates.

The schedule for the Part-Time Patient Coordinator role at Schweiger Dermatology Group in Milford includes working fewer than 30 hours per week. Coverage is specifically needed on Tuesdays, Wednesdays, and Thursdays during business hours, along with one Saturday per month. Flexibility to cover shifts and accommodate team needs is essential in this dynamic position.

Yes! Part-time employees at Schweiger Dermatology Group, including Patient Coordinators, are eligible for Dental, Vision, and 401K benefits starting from the first of the month after hire. We also offer employee discounts on our skin care products and cosmetic services, making it a great opportunity to enjoy our offerings while serving our patients.

While prior dermatology experience is preferred for the Patient Coordinator position at Schweiger Dermatology Group, it is not mandatory. What’s essential is a solid background in healthcare roles and a passion for providing excellent patient care. We value reliability, professionalism, and a positive attitude toward teamwork.

When answering this question, focus on specific examples where you efficiently managed phone calls, scheduled appointments, and resolved patient inquiries. Highlight any relevant software you’ve used and your ability to create a welcoming and positive experience.

Discuss ways you’ve previously created a positive atmosphere, such as greeting patients warmly, maintaining a clean workspace, and actively listening to patient needs. Showcase your commitment to high-quality service and effective communication.

Outline organizational techniques such as prioritizing tasks, using scheduling tools, and responding to urgent requests promptly. Provide examples demonstrating your ability to manage multiple responsibilities efficiently.

Explain your approach, emphasizing empathy, active listening, and problem-solving skills. Share a specific instance if possible, showing how you turned a difficult situation into a positive outcome for the patient.

Detail your familiarity with EMR systems you have used in the past, describing how you utilized them for scheduling, entering patient information, and maintaining records. Emphasize your computer skills and adaptability to new technologies.

Share a situation where you collaborated with colleagues to improve patient care or streamline office procedures. Highlight effective communication and your willingness to support team members in achieving common goals.

Discuss what drew you to Schweiger Dermatology Group, such as its commitment to patient care, reputation in the dermatology field, and opportunities for growth. Infuse your passion for healthcare and helping others in your response.

Explain your organizational methods, such as keeping a detailed calendar, setting reminders, and using task management tools. Highlight your attention to detail to ensure no appointment is overlooked or mishandled.

Talk about essential traits like strong communication, empathy, a friendly demeanor, and the ability to multitask effectively. Emphasize how these qualities contribute to a positive patient experience and support the overall team.

Discuss your commitment to maintaining HIPAA compliance and how you ensure that patient information is protected. Provide examples of practices you follow in a medical setting that safeguard patient privacy.