Benefits Analyst II - HR

As a Benefits Analyst II at Sedgwick County, your main responsibilities include providing exceptional customer service to all employees concerning benefits-related inquiries, managing life insurance claims, and overseeing eligibility and compliance for various Health & Wellness vendors. You'll also play a crucial role in facilitating retirement processes and ensuring that all benefits adhere to legal requirements. Your proactive involvement in vendor communication and training will enhance the overall employee experience.

To qualify for the Benefits Analyst II position at Sedgwick County, you need a minimum of four years of experience in Human Resources or benefits administration. If you have five or more years of experience specifically in benefits administration and/or familiarity with KPERS or other retirement systems, that's a plus! Additional qualifications such as SHRM-CP, PHR, or PSHRA-CP certifications will further enhance your application.

The work schedule for the Benefits Analyst II at Sedgwick County is Monday through Thursday from 8 AM to 5 PM and Friday from 8 AM to 3 PM. Flexibility in your work hours is also an option, allowing you to balance your personal and professional commitments effectively.

Absolutely! At Sedgwick County, we believe in supporting our employees' growth and development. We offer various professional development opportunities as part of our comprehensive benefits package. This includes training sessions, workshops, and resources to help you expand your skills and advance your career in benefits administration.

Employees at Sedgwick County enjoy a robust benefits package that includes health coverages, paid leave, retirement plans, and regular compensation reviews. Our commitment to employee wellness means that you'll also find a variety of resources aimed at supporting both physical and mental health, in line with our overarching goal of promoting overall wellbeing for all staff members.

In your response, focus on your previous roles in the Human Resources field, highlighting specific responsibilities related to benefits management, such as claim processing, compliance monitoring, and employee communication. Use concrete examples to showcase your expertise in ensuring accurate benefits delivery and handling employee inquiries effectively.

When answering this question, discuss your approach to resolving conflicts by emphasizing the importance of clear communication and thorough investigation. Share an instance where you successfully navigated a complex benefit dispute, demonstrating your problem-solving skills and ability to mediate between parties.

Highlight your methods for ensuring clarity and accessibility in your communication. Discuss the importance of tailoring your communication style to meet the needs of different individuals and how you utilize different channels (emails, one-on-one meetings, training sessions) to inform employees about their benefits.

Your answer should reflect your commitment to ongoing education and professional development. Mention subscriptions to industry newsletters, participation in webinars, and engagement with professional HR organizations to stay abreast of changes in benefits regulation and compliance, ensuring you're providing accurate and relevant information to employees.

Outline your step-by-step process for managing retirement claims, from initial meetings with employees to explain their options, to coordinating with relevant departments and handling documentation. Share any specific tools or resources you utilize to ensure accuracy and efficiency throughout the process.

Share a specific example where you identified an inefficiency within the benefits administration process and took steps to enhance it. Focus on the results of your improvements, such as reduced processing time or increased employee satisfaction.

Discuss your understanding of ACA compliance and the measures you take to ensure adherence within benefits offerings. Provide examples of how you monitor vendor contracts and participate in training to keep your knowledge current.

In your answer, list any relevant HRIS or benefits administration software you have experience with. Discuss how you have utilized these systems to streamline processes, improve data accuracy, or enhance employee engagement in benefits-related activities.

Explain your method for preparing and delivering training sessions, emphasizing the importance of understanding your audience's needs and creating engaging materials. Discuss how you ensure the information is clear and actionable for all participants.

Share your views on the importance of communication, attention to detail, and a customer-service-oriented mindset in the Benefits Analyst II role. Provide examples of how these qualities have influenced your work and contributed to successful outcomes in previous positions.