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Solutions Architect

Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace. Semperis is recognized as one of America’s Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years.  With teams around the world, you’ll be working alongside top global talent in Cybersecurity and Identity Access Management. 

If you are a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills—we’d love to meet you. 

**Bilingual Spanish/English Required

What we are looking for:  

We are looking for a Bilingual Solutions Architect to join our team.

What you will be doing:

A Technical Delivery Solution Architect is an essential member of our Technical Delivery team. Our Solution Architects collaborate with other Solution Architects, Support, Product, Sales, and Engineering teams to deliver the latest Semperis security and identity products to customer environments. You will be responsible for the technical aspects of security and identity products offered to our customers during post-sale activities.

 

You will be responsible for:

  • Lead the technical aspect of a production deployment in our customer’s environment including deployment design, technical assistance during the deployment, troubleshooting and resolving configuration issues. 

  • Providing technical solutions to meet customer’s business and technical goals. 

  • Troubleshoot customer Windows Server OS, Active Directory and DNS issues that may arise during deployment.

  • Provide technical support for our customers after the deployment was completed. 

  • Convey and document technical requirements to and from customers.

  • Provide input and feedback to product, engineering and development teams.

  • Maintain expert knowledge of Semperis products to develop and present unique solutions and maintain knowledge of emerging trends in related technology areas.

What you will bring to the table: 

  • At least 6 years of knowledge and hands-on experience in Active Directory from a system integration vendor or enterprise IT organization.

  • Administered, architected, or supported enterprise Active Directory environments.

  • At least 3 years of knowledge and hands-on experience in Azure AD / Entra ID.

  • Administered, or supported Azure AD / Entra ID environments.

  • Experience with Linux (Ubuntu & Red Hat) and Kubernetes.

  • Experience with Cloud technologies like Azure, AWS and GCP.

  • Awareness of identity, access management, and infosec product landscapes.

  • Proven customer facing orientation.

  • Excellent verbal and written communication skills.

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

  • Willingness and ability to travel abroad.

  • English and Spanish language proficiency required for technical support and customer interaction.

Nice to have: 

  • Experience with cloud-based identity management solutions such as Azure AD.

·         Familiarity with modern authentication protocols (SAML, OAuth, OpenID Connect) and how they integrate with AD.

·         Exposure to cross-domain and multi-forest Active Directory and DNS environments.

·         Experience with Public Key Infrastructure (PKI) design and management, including Certificate Authority (CA) management, certificate lifecycle management, and the implementation of certificate-based security solutions.

Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. 

 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process. 

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Average salary estimate

$105000 / YEARLY (est.)
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What You Should Know About Solutions Architect , Semperis

If you’re a tech-savvy individual with a passion for cybersecurity and a knack for problem-solving, join Semperis as a Bilingual Solutions Architect! Based in Addison, you'll be part of a dynamic team that’s recognized as one of America’s Fastest-Growing Cybersecurity Companies. At Semperis, we pride ourselves on creating an inclusive workplace that truly reflects our vision of being a Force for Good. As a Solutions Architect, you will work closely with cross-functional teams to ensure seamless deployment of our cutting-edge security solutions. Your responsibilities will include guiding the technical aspects of projects, troubleshooting various IT infrastructures, and providing ongoing support to our customers post-deployment. You’ll have the opportunity to lead the charge in designing solutions that empower organizations to meet their security objectives. We want someone who can bridge communication between technical teams and customers in both English and Spanish, ensuring everyone is on the same page. Your extensive knowledge of Active Directory and cloud technologies will be key in delivering the best outcomes. If you’re ready to leverage your skills in an environment that values growth and collaboration, we’re excited to meet you!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Semperis
What are the main responsibilities of a Solutions Architect at Semperis?

As a Solutions Architect at Semperis, you will be responsible for leading technical deployments, troubleshooting complex issues, and providing technical support post-deployment. You'll work on deployment design and ensure that our security and identity products align with each client's specific business and technical goals. Collaboration with other Solution Architects, Engineering, and Sales teams is essential for successful deployments and ongoing customer satisfaction.

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What qualifications do I need to become a Solutions Architect with Semperis?

To thrive as a Solutions Architect at Semperis, candidates should possess at least 6 years of hands-on experience with Active Directory, as well as 3 years with Azure AD or Entra ID. A solid understanding of cloud technologies like Azure, AWS, and GCP is important, along with familiarity with Linux systems and Kubernetes. A Bachelor’s degree in Computer Science or a related field is preferred, with bilingual proficiency in English and Spanish being a must for effective communication with clients.

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What skills are most important for a Solutions Architect at Semperis?

Key skills for a Solutions Architect at Semperis include extensive knowledge of Active Directory and Azure AD, strong troubleshooting abilities, effective communication in both English and Spanish, and a customer-focused mindset. You should also have experience with identity access management systems and a keen understanding of modern authentication protocols such as SAML and OAuth, which will enable you to provide tailored solutions to our customers.

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Is travel a requirement for the Solutions Architect position at Semperis?

Yes, the Solutions Architect role at Semperis may require some travel, particularly for on-site customer engagements and deployment assistance. A willingness to travel abroad is essential, as it enables our team to provide direct support and training to clients, ensuring our solutions are effectively integrated within their environments.

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What opportunities for professional growth exist for Solutions Architects at Semperis?

At Semperis, Solutions Architects are encouraged to continuously develop their skills and stay informed about emerging technologies and trends in cybersecurity and identity management. We support ongoing learning through professional development programs, access to training resources, and opportunities for advancement within the company, all aimed at fostering personal and professional growth.

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Common Interview Questions for Solutions Architect
Can you describe your experience with Active Directory?

In responding to this question, offer specific examples of your hands-on experience with Active Directory, including the scale of systems you've managed, any particular challenges you faced, how you resolved them, and the technologies you utilized to facilitate smooth operations.

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How do you approach troubleshooting a deployment failure?

Discuss your systematic approach to troubleshooting, such as isolating variables, validating each component (like network settings, configurations, and permissions), and referencing any tools or methodologies you employ. Illustrate with a past experience where your approach led to a successful resolution.

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What cloud technologies are you proficient in?

State your familiarity with specific cloud platforms like Azure, AWS, or GCP. Provide examples of projects you've worked on which involved those technologies, emphasizing any relevant cloud-based identity management solutions you've implemented.

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How do you keep your skills current in the constantly evolving cybersecurity landscape?

Share the resources you utilize for professional development, such as online courses, industry conferences, or certifications. Discuss the importance of engaging with peer communities or following technology thought leaders to stay abreast of emerging trends.

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Why is bilingual communication essential for this role?

Explain how serving a diverse clientele requires the ability to communicate technical information clearly in both English and Spanish. Highlight how this skill can enhance customer relationships and ensure successful project outcomes.

Join Rise to see the full answer
What is your experience with Azure AD and Entra ID?

Discuss any specific projects where you've implemented or managed Azure AD or Entra ID solutions. Be sure to highlight your understanding of their functionalities and how you've leveraged them in real-world scenarios.

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How do you prioritize tasks during a busy deployment period?

Describe your organizational strategies for managing multiple priorities, such as using project management tools, establishing timelines, and communicating proactively with your team to ensure everyone stays informed and aligned.

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Can you give an example of a technical requirement you've documented for a client?

Provide a detailed scenario where you documented technical requirements for a deployment. Discuss how you ensured clarity and precision to aid both your team and the client, emphasizing communication skills and attention to detail.

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What role does feedback from customers play in your work?

Emphasize the importance of customer feedback in refining your approaches and solutions. Share how you have used feedback to enhance services provided, demonstrating a commitment to continuous improvement.

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How would you approach educating a client about a new product feature?

Discuss your approach to client education, including how you tailor your communication to the client's technical understanding. Share techniques like hands-on demos, creating comprehensive guides, or delivering engaging training sessions.

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Semperis puts people first. From our customers and partners to our culture of engineers and experts, we understand that people are our assets. Our talented employees, contribute to the Semperis culture that champions strategic vision, innovation,...

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April 8, 2025

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