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People and Culture Manager

Sendle is a fast-growing B Corp that builds a reliable, affordable, and carbon-neutral shipping service for small businesses around the world. We’re seeking an experienced People and Culture Manager to oversee HR initiatives and ensure compliance across our global team.

Skills

  • HR compliance expertise
  • Analytical skills
  • HRIS proficiency
  • Effective communication
  • Problem-solving skills

Responsibilities

  • Ensure compliance with employment laws and regulations
  • Act as a subject matter expert for HR inquiries
  • Foster positive employee relations and resolve conflicts
  • Contribute to talent management initiatives
  • Analyze employee surveys and feedback

Education

  • Degree in Human Resources or related field

Benefits

  • Creative team environment
  • Personal development budget
  • Flexibility to work from anywhere in Australia
  • Employee Assistance Program (EAP)
To read the complete job description, please click on the ‘Apply’ button
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CEO of Sendle
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James Chin Moody
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What You Should Know About People and Culture Manager, Sendle

Join Sendle as our new People and Culture Manager and be part of a team that’s making shipping better for small businesses everywhere! At Sendle, we’re proud to be a B Corp and the first 100% carbon-neutral delivery service across Australia, Canada, and the US. As we continue to grow, we need an exceptional People and Culture Manager to help us elevate our HR business partnerships, ensure compliance, and enhance employee experience across our global team. Your role will be pivotal in navigating HR compliance regulations, supporting People Business Partnering initiatives, and fostering an inclusive work environment. You’ll work alongside insightful teammates to contribute to programs ensuring our people can truly thrive. If you’re passionate about improving employee relations and have a knack for resolving conflicts, this is an exciting opportunity to make your mark in a fast-growing company with big ambitions. You’ll enjoy a supportive creative team, have access to a personal development budget, and be able to fully embrace the remote work culture from anywhere in Australia. If you're ready to kickstart an amazing career while making a significant difference for small businesses, Sendle is the place for you!

Frequently Asked Questions (FAQs) for People and Culture Manager Role at Sendle
What are the main responsibilities of a People and Culture Manager at Sendle?

As the People and Culture Manager at Sendle, you'll be responsible for ensuring compliance with HR regulations, supporting employee relations, and enhancing the overall employee experience within our global teams. This includes acting as a subject matter expert on compliance issues, resolving conflicts, attracting and retaining talent, and contributing to talent management initiatives.

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What qualifications do I need to apply for the People and Culture Manager position at Sendle?

To be considered for the People and Culture Manager role at Sendle, you should have a minimum of 10 years of progressive experience in HR or People & Culture teams, ideally with global exposure. A strong background in HR compliance regulations and excellent analytical skills are essential, along with proficiency in HRIS and payroll systems.

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How does Sendle support employee development within the People and Culture Manager role?

Sendle is committed to supporting employee development through various initiatives, including a personal development budget offered to the People and Culture Manager. You will have the opportunity to engage in mentoring, stay up-to-date with industry best practices, and enhance your skillset while contributing to positive organizational culture and compliance strategies.

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Is the People and Culture Manager position at Sendle remote?

Yes, the People and Culture Manager position at Sendle is a remote role, allowing you to create your ideal work environment from anywhere in Australia. This flexibility is designed to help you thrive in your role while balancing personal commitments.

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What is the company culture like at Sendle for the People and Culture Manager?

At Sendle, we strongly believe our culture is a vital asset. As a People and Culture Manager, you'll find a welcoming and high-performing team that values humility, honesty, and collaboration. We embrace diversity and are committed to creating an inclusive environment where every team member can excel.

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Common Interview Questions for People and Culture Manager
Can you describe your experience with HR compliance regulations?

When discussing your experience with HR compliance regulations, highlight specific regulations you've navigated, any challenges you faced, and how you ensured adherence while supporting organizational goals. Use examples to demonstrate your detailed understanding and proactive measures taken in compliance.

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How do you handle conflicts between employees?

To effectively answer this question, provide a structured approach regarding conflict resolution. Start with assessing the situation, facilitating communication between the parties involved, and providing mediation if necessary. Emphasize your focus on creating a positive outcome and maintaining employee relations.

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What strategies would you implement to enhance employee experience?

Share strategies you’d utilize to enhance employee experience, such as conducting regular feedback surveys, implementing recognition programs, or facilitating professional development opportunities. Discuss how these initiatives promote engagement and retention.

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How do you stay updated with the latest HR trends?

Talk about your engagement in professional networks and HR communities, attending conferences, and reading relevant publications. Highlight how this knowledge informs your strategies and helps you address challenges within the People and Culture domain effectively.

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Describe your experience with talent acquisition and retention.

Detail your approach to talent acquisition and retention, emphasizing any specific frameworks or metrics you've used. Discuss initiatives you've implemented that successfully attracted and retained top talent in your previous roles, providing relevant examples.

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What role does data play in your decision-making process in HR?

Explain how you use HR data and analytics to drive decisions, from talent management to compliance monitoring. Provide examples of specific metrics you've tracked that led to significant organizational changes or improved processes.

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How have you fostered an inclusive culture in your previous roles?

When answering this question, share concrete examples showcasing initiatives you led to promote diversity and inclusion. Discuss how you measured the success of these initiatives and the positive impacts they had on culture and employee engagement.

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Can you provide an example of a complex HR issue you solved?

Detail a specific HR challenge you encountered, outlining your thought process in approaching the problem. Discuss the steps you took, the solutions you implemented, and the eventual outcomes to demonstrate your ability to manage complexity effectively.

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How do you prioritize your tasks in a fast-paced environment?

Share your method for task prioritization, possibly mentioning tools you use to manage your workload. Highlight your focus on aligning tasks with organizational goals and maintaining flexibility to respond to urgent requests from team members.

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What motivates you as a People and Culture Manager?

Reflect on your passion for fostering positive employee experiences and driving organizational success through effective HR practices. Discuss what specific aspects of People and Culture inspire you and how that translates into your work at Sendle.

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Full-time, remote
DATE POSTED
April 18, 2025

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