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ASSISTANT DIRECTOR, PARTNERSHIPS - CET ACADEMY

[What the role is]

This is a 2-year contract position as an Assistant Director in the CET Academy.

[What you will be working on]

As Assistant Director (Partnerships) in Ngee Ann Polytechnic’s (NP) Continuing Education and Training Academy (CETA), you will lead a team of Product & Account Specialists focused on product, client and account management to expand and enhance relationships with B2B clientele. You will support the Director and Deputy Director in developing and executing strategies around product mix, product development and innovation, as well as client acquisition and management.

Your responsibilities will include, but are not limited to, the following:

  • Formulate and execute strategic plans to build and enhance NP’s B2B clientele to support the national SkillsFuture movement and lifelong learning on:

    - A strong understanding of CET landscape, product types, their target audience and benefits;

    - The appropriate mix of products across NP and provide advisory for individual schools or departments, taking into account existing and emerging industry needs;

    - Product development and pitching to strategic accounts based on a strong understanding of CET funding and initiatives;

    - Seeking relevant government funding and grants (e.g. through SkillsFuture Singapore (SSG)) to support key initiatives for adult learning, including working with partners that have expertise we might not have and want to build; and

    - Client and account management to strengthen and leverage on partnerships with corporates, trade associations and communities

  • Guide and develop a team of 3 – 5 staff that work across schools and departments to deliver NP’s CET strategy via impactful and quality CET programmes that meet individual aspirations and industry needs.

  • Work closely with the operational team in CETA to ensure implementation fidelity and customer centricity when B2B clients send their staff for training.

[What we are looking for]

  • At least four years of relevant working experience, with a bonus for those who have had a supervisory position managing and leading a team of officers

  • Prior experience in educational programme management, Skillsfuture and adult learning, and/or business/commercial partnerships management would be a plus

  • Proven track record in engaging various stakeholders, building win-win relationships and fostering collaborations

  • Excellent team player with strong interpersonal skills to work effectively across schools and departments and different levels of staff

  • Strong analytical ability to think clearly and make sound judgments, display strong initiative, and resourcefulness

  • Fluency with data and analytics and prior experience in business development will be an advantage.

What You Should Know About ASSISTANT DIRECTOR, PARTNERSHIPS - CET ACADEMY, sggovterp

Ngee Ann Polytechnic (NP) is excited to announce the opening for an Assistant Director, Partnerships in the CET Academy. In this vibrant role, you'll be at the forefront of forging valuable connections with our B2B clientele. Imagine leading a dedicated team of Product & Account Specialists, nurturing relationships that contribute to the national SkillsFuture movement and lifelong learning. Your mission? To craft and execute strategic plans that expand our clientele, enhancing NP's position as a leader in the Continuing Education and Training (CET) landscape. You'll collaborate closely with the Director and Deputy Director, focusing on developing innovative products that cater to industry needs. Your expertise in product development, client management, and strategic pitching will be crucial as you navigate exciting opportunities with corporates and trade associations. Moreover, guiding a team of 3-5 talented individuals, you'll ensure that our CET strategies translate into impactful programs that resonate with adult learners. If you have a minimum of four years of relevant experience, a knack for building relationships, and a passion for adult education, this role is your chance to make a meaningful difference at NP.

Frequently Asked Questions (FAQs) for ASSISTANT DIRECTOR, PARTNERSHIPS - CET ACADEMY Role at sggovterp
What are the responsibilities of the Assistant Director, Partnerships at Ngee Ann Polytechnic?

As the Assistant Director, Partnerships at Ngee Ann Polytechnic, your responsibilities will include formulating and executing strategic plans to enhance B2B clientele, managing product development, and collaborating with various stakeholders to ensure the success of our CET initiatives. You'll also be involved in client and account management, guiding a team of specialists, and working closely with the operational staff to maintain quality in training delivery.

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What qualifications do I need to be an Assistant Director, Partnerships at Ngee Ann Polytechnic?

To be considered for the Assistant Director, Partnerships role at Ngee Ann Polytechnic, you should have at least four years of relevant experience, ideally in educational program management or business partnerships. A background in SkillsFuture initiatives and proven skills in engaging various stakeholders will also be important, alongside analytical abilities to make informed decisions.

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How does the Assistant Director, Partnerships contribute to SkillsFuture at Ngee Ann Polytechnic?

The Assistant Director, Partnerships plays a vital role in supporting the national SkillsFuture movement by developing strategic partnerships and creating programs that cater to adult learners' needs. By leveraging government funding and collaborating with industry experts, you'll enhance the educational offerings at NP, ensuring they align with evolving market demands.

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What can I expect from the team environment as Assistant Director, Partnerships at Ngee Ann Polytechnic?

As Assistant Director, Partnerships at Ngee Ann Polytechnic, you can expect a dynamic and collaborative team environment. You'll lead a team of 3-5 specialists and will work closely with various schools and departments. Strong interpersonal skills and teamwork are crucial, as you will engage with diverse stakeholders to successfully implement CET strategies.

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Is prior experience in adult learning important for the Assistant Director, Partnerships role at Ngee Ann Polytechnic?

Yes, prior experience in adult learning and educational program management is highly beneficial for the Assistant Director, Partnerships role at Ngee Ann Polytechnic. It will enable you to understand the specific needs of adult learners and equip you to design effective CET programs that support lifelong learning.

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Common Interview Questions for ASSISTANT DIRECTOR, PARTNERSHIPS - CET ACADEMY
Can you describe your experience in developing strategic partnerships?

In responding to this question, focus on specific examples where you identified potential partners and successfully engaged them, especially in educational contexts or with corporate clients. Highlight your strategic approach, showcasing your ability to analyze partner needs and create mutually beneficial agreements.

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How do you ensure client satisfaction in educational programs?

Discuss your approach to understanding client needs and feedback, and how you incorporate this data into program improvement. Provide examples of how you've effectively communicated with clients and tailored programs to enhance satisfaction, emphasizing a customer-centric approach.

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What strategies do you use to lead and motivate your team?

Share your leadership style and techniques for motivating your team, such as setting clear goals, providing constructive feedback, and fostering an inclusive environment. Mention any specific instances where your leadership positively influenced team performance.

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How familiar are you with SkillsFuture initiatives?

Explain your knowledge of SkillsFuture's objectives and initiatives, and share any direct experience you have with these programs. Illustrate how you can integrate SkillsFuture principles into promoting B2B partnerships and enhancing educational offerings.

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What methods do you use to analyze market trends in education?

Describe your approach to collecting and interpreting data to identify market trends, such as utilizing research reports, surveys, and stakeholder feedback. Discuss how you've applied this analysis to inform product development or strategic decisions.

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Can you give an example of a successful product you developed or managed?

Provide a detailed example of a product from conception to execution, focusing on the challenges faced, the market research conducted, and the results achieved. Emphasize teamwork, innovation, and how the product met client needs.

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How do you prioritize multiple projects and tasks?

Discuss your organizational skills and any tools or methodologies you use to manage your workload. Give examples of how you've successfully prioritized tasks to meet deadlines while ensuring quality outcomes.

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Describe a time when you had to handle a difficult stakeholder.

Share an example that highlights your conflict resolution skills. Explain the situation clearly, your approach to addressing the issue, and the resolution achieved, emphasizing the importance of maintaining positive relationships.

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What role does data play in your decision-making process?

Highlight your proficiency in using data and analytics to drive decisions. Provide examples of how data has informed your approaches to product development, client engagement, or program management.

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Why do you want to work as the Assistant Director, Partnerships at Ngee Ann Polytechnic?

Articulate your passion for education and lifelong learning, connecting it to Ngee Ann Polytechnic's values and mission. Mention specific aspects of the role that resonate with your skills and career goals, emphasizing how you can contribute to the team's success.

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EMPLOYMENT TYPE
Contract, on-site
DATE POSTED
April 13, 2025

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