Server Lighthouse Kitchen + Bar Hilton Curio Collection

As a Server at Lighthouse Kitchen + Bar, Hilton Curio Collection, your main responsibilities will include taking food and beverage orders efficiently, serving those orders to guests, and ensuring a high level of customer service. You'll be expected to maintain communication with management and other staff members to ensure smooth operations, comply with food safety standards, and help keep the restaurant area and equipment in great shape.

To apply for the Server position at Lighthouse Kitchen + Bar, you must have a minimum of one year of experience in a similar role involving direct customer interactions. You’ll also need to meet the state age requirement to serve alcoholic beverages, and having a high school diploma or equivalent is essential. Experience in food safety training, such as ServSafe or TIPS, is highly beneficial, and being bilingual, especially in English and Spanish, can be a plus.

Yes, previous experience is necessary for the Server role at Lighthouse Kitchen + Bar. Candidates should have at least one year of experience in a similar position where they handled interaction with the public, as this will help in ensuring a smooth dining experience for our guests. Familiarity with food safety practices and excellent communication skills are also crucial.

The work schedule for a Server at Lighthouse Kitchen + Bar is flexible and requires availability on weekends, holidays, and varied shifts. This flexibility helps us meet the demands of our guests, especially during peak dining times. If you're someone who enjoys a dynamic work environment with varying hours, this position could be a great fit for you.

At Lighthouse Kitchen + Bar, new Servers are typically provided with on-the-job training, which covers the restaurant's standards, menu, and service protocols. Additionally, training in food safety and alcohol awareness, such as ServSafe and TIPS, is encouraged to ensure compliance with quality and safety regulations in the hospitality industry.

In your response, select a specific example where your actions significantly enhanced a guest's experience. Emphasize your problem-solving skills, effective communication, and ability to handle challenging situations. Highlight the positive outcomes and how it reflected your commitment to customer service as it relates to the Server role at Lighthouse Kitchen + Bar.

Discuss your approach to remaining calm and professional when dealing with upset customers. Highlight the importance of active listening, empathy, and effective communication in resolving issues. Provide a brief anecdote if possible, and ensure to articulate how your customer service skills would be beneficial in the Server role at Lighthouse Kitchen + Bar.

Explain your knowledge and experience with food safety protocols, such as proper storage, temperature checks, and hygiene practices. You could mention any training you've received, like ServSafe, and stress how these practices play a key role in ensuring the health and satisfaction of guests at Lighthouse Kitchen + Bar.

Share your method for task prioritization, such as making lists, focusing on customer needs, and adapting to the flow of the restaurant. Use examples from past experiences where your ability to prioritize tasks improved service efficiency, making you a perfect fit for the fast-paced environment at Lighthouse Kitchen + Bar.

Discuss key qualities such as attentiveness, empathy, and efficient communication as crucial traits for a Server. Highlight how these qualities contribute to a fantastic dining experience and relate them back to the standards expected at Lighthouse Kitchen + Bar.

Provide an example emphasizing collaboration, communication, and support among team members, illustrating how you contributed to a cohesive work environment. This aligns well with the teamwork required within the hospitality format of Lighthouse Kitchen + Bar.

Share personal strategies for staying upbeat and engaged, such as finding ways to connect with coworkers or preparing for any upcoming shifts. Emphasize your proactive attitude, which is essential in a Server role at Lighthouse Kitchen + Bar, ensuring every customer feels valued, regardless of the pace.

Discuss any specific POS systems you've used in previous roles, emphasizing your comfort level with technology and your ability to learn new systems quickly. Mention how this experience aligns with the technological aspect of the Server position at Lighthouse Kitchen + Bar.

Explain your method for ensuring the safety and satisfaction of guests with dietary restrictions, which includes thorough communication and attention to detail. Emphasize how this approach would fit into your role as a Server at Lighthouse Kitchen + Bar.

Express your genuine interest in joining Lighthouse Kitchen + Bar by highlighting what attracts you to their brand, values, and the dining experience they offer. Mention any specific elements that resonate with your career goals in hospitality, making you an ideal candidate for the Server position.