Design and Platform Operations Intern

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

Role Overview

We are seeking a highly motivated Design and Platform Ops Intern to join our dynamic team. If you are detail-oriented, organized, and eager to explore the intersection of design and operations, this opportunity is for you.

In this role, you will collaborate with product designers, graphic designers, marketing teams, and campaign operations to ensure high-quality design assets that align with ShopBack's brand vision and user experience standards.

• Collaborate across teams: Work closely with Product Design and Graphic Design teams to ensure the quality and consistency of graphic assets, including logos, banners, and other visual materials for app and web platforms.
• Support campaign execution: Coordinate with Campaign Operations and Marketing teams to ensure graphic assets and content are correctly set up and aligned with campaign objectives and design intentions.
• Ensure quality standards: Assist in reviewing and refining design assets to ensure they meet brand guidelines and maintain a seamless and consistent user experience across multiple markets.

• Hands-on experience working at the intersection of design and operations in a fast-growing, dynamic company.
• Exposure to cross-functional collaboration across markets in APAC, NZ, AU, and DE.
• Mentorship and guidance from experienced professionals in design.
• The opportunity to contribute to impactful campaigns and enhance real-world user experiences.
• A chance to join a vibrant and innovative team shaping the future of e-commerce and rewards.

• Own Your Challenges: At ShopBack, we empower everyone to step in and make a real impact. Titles don’t define us—problem-solving does.
• Every Day is a Chance to Improve: We believe in learning, adapting, and growing. Whether in product development or professional growth, improvement is a continuous journey.
• Team Success is Our Success: Collaboration is at the heart of what we do. By leveraging diverse skills, backgrounds, and perspectives, we tackle challenges and celebrate victories together.

• We’re looking for someone who is eager to dive into the world of design coordination and bring fresh perspectives to our team. Here’s what makes you a great fit:
• Design Background: You have experience or education in Graphic Design or Creative Design and are eager to learn about the intersection of Creative and Product Design.
• UI/UX Fundamentals: You understand basic UX/UI principles, follow established content guidelines, and have experience conducting basic research tasks. You can apply design principles to execute a clear, well-defined brief.
• Effective Communicator: You excel in collaborating with internal stakeholders and coordinating with graphic designers, product designers, and marketing teams.
• Proactive and Resourceful: You thrive in a fast-paced environment and take initiative to overcome challenges and deliver results.
• Passionate About E-Commerce: You have a genuine interest in the e-commerce space and are enthusiastic about contributing to its growth and innovation.

• If this sounds like you, we’d love to hear from you! Apply now with your resume and portfolio (required) to showcase your skills and creativity.
• Join ShopBack and design for Impact. Let’s build something amazing together!

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at dpo@shopback.com.