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Business Transformation Manager

Company Description

About Sia 

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

The Business Transformation Business Unit specializes in partnering with organizations to accelerate growth by driving employee engagement and adoption. This is achieved through cross-sector and cross-functional support in strategy, leadership alignment and coaching, large-scale transformation, strategic change management, and HR modernization efforts. The focus lies in functional transformation, digital and AI transformation, and cultural transformation. Our dedicated team helps navigate complexities for sustainable success in a rapidly evolving marketplace. 

Job Description

  • Support clients in achieving sustainable performance and/or improvements within their organizations 
  • Create a customized change management strategy and roadmap based on the needs of the project and implement the change management activities for each phase of the project 
  • Lead impact analyses, assess change readiness, and identify key stakeholders 
  • Provide status reporting of progress, dependencies, issues, risks and overall program health 
  • Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed 
  • Ensure that key change initiatives deliver on business, schedule, and budget objectives 
  • Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results 
  • Determine new target operating models and organization design 
  • Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps 
  • Develop Executive-level presentations  
  • Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices 
  • Utilize Project Management frameworks and methods in a variety of roles 
  • Identify opportunities to provide or create additional client value 
  • Contribute to internal areas such as business development, people development, recruiting, marketing, and more 
  • Engage in activities dedicated to supporting our culture 
  • Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups  
  • Maintain program sites as a repository for all project information 
  • Contribute to the development of high-quality and timely deliverables 
  • Assess the current business process and supporting systems in an effort to identify process gaps and/or deficiencies. 
  • Develop and document processes, use cases, etc. to demonstrate business requirements. 
  • Analyze “as is” state and document future needs; make recommendations about potential opportunities to streamline business processes. 
  • Influence a broad spectrum of stakeholders toward achieving business goals, understanding how potential process and system changes might impact upstream and downstream processes and/or systems. 
  • Work and/or collaborate with key business stakeholders to develop business cases as well as define a roadmap to implement the remediation. 
  • Advise key stakeholders on the latest principles, best practices, and/or technologies and their practical application. 
  • Work with key stakeholders to improve existing or developing new operational processes and procedures, on a regional/global basis as needed. 
  • Assist with the organization transformation including building internal process expertise and capabilities. 
  • Implement recommended solutions and support business transformation 
  • Conduct effective meetings 
  • Contribute to the development of high-quality and timely deliverables. 
  • Perform subject matter research and business analysis. 
  • Assist in the coordination and development of client proposals. 
  • Support practice, thought leadership, and people development.

Qualifications

  • 7+ years’ experience leading significant business transformation engagements with successful outcomes in complex organizations 
  • Consulting experience required 
  • Bachelor’s degree required 
  • Experience and knowledge of change management principles and methodologies 
  • Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal 
  • Ability to quickly build trust and value-based relationships with employees at all levels of the organization  
  • Solid facilitation experience 
  • Proficient with the Microsoft Office Suite and Project Management frameworks 
  • Prosci or other Change Management certifications preferred 
  • Motivated by an entrepreneurial mindset and comfortable with ambiguity 
  • Confident, self-aware team player open to receiving and providing, effective feedback 
  • Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results 
  • Exhibit exceptional communication skills and strong work ethic 
  • Competent in group facilitation

Additional Information

Why Join Sia? 

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing 

These are the six core values that guide all our actions.  

Your experience at Sia will be enriched by a(n):   

  • Entrepreneurial journey 
  • Support with achieving professional development goals through guidance and real-time feedback 
  • Continuous learning & development opportunities 

Compensation & Benefits 

  • Salary + Annual Discretionary Bonus 
  • Healthcare coverage that includes 3 medical plan options: Anthem – EPO HSA, EPO HSA MERP, and PPO; dental and vision through MetLife; and life insurance policies through Mutual of Omaha 
  • Flexible Spending Account (FSA) 
  • Paid Time Off  
  • Parental leave paid at 100% of base pay for all new parents   
  • 9 Company Holidays + 1 Floating Holiday  
  • 401(k) Plan - 4% matching and vested on day 1  
  • College save-up plan & college loan repayment plan 
  • Monthly cell phone stipend  
  • Pre-tax account for Parking and Mass Transit  
  • Sia provides several wellness and incentive programs free of charge through the firm medical plan – Anthem - such as:  
    • Gym Reimbursement 
    • LiveHealth Online 
    • Well-being Coach 
    • Building Healthy Families Program  
    • And much more 

New York compensation for this role is between $128,000 and $180,000 per year. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and market location.

Diversity, Equity, Inclusion & Belonging 

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Office Workplace Guidelines 

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco- are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. 

Work Authorization & Sponsorship  

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Average salary estimate

$154000 / YEARLY (est.)
min
max
$128000K
$180000K

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What You Should Know About Business Transformation Manager, Sia

Are you ready to make a meaningful impact as a Business Transformation Manager at Sia in vibrant New York City? In this fast-paced role, you'll partner with organizations to drive significant improvements and transformation. At Sia, we pride ourselves on being a next-generation consulting firm where innovation meets responsibility, and you're at the forefront of this exciting journey. Your key responsibilities will include crafting customized change management strategies, leading impactful analyses, and coordinating with various stakeholders to ensure seamless project delivery. You'll have the opportunity to develop executive-level presentations and work alongside a dedicated team to navigate the complexities of business transformation. We value your expertise in change management principles and methodologies, making your experience an essential asset in helping our clients achieve their desired outcomes. With a diverse range of industries to work within, your ability to influence stakeholders and implement effective solutions will drive massive success. We're not just about business; we emphasize employee engagement and fostering a collaborative culture. So, if you're looking for a dynamic environment where your entrepreneurial mindset thrives, and you’re motivated to support meaningful changes across organizations, Sia is the perfect fit for you. Join us and contribute to sustainable performance improvement while enjoying a strong focus on professional development and continuous learning opportunities. You’ll be adding to Sia’s legacy of optimism, excellence, and transformative results. Your next career adventure awaits, and we can't wait to see what you bring to the table!

Frequently Asked Questions (FAQs) for Business Transformation Manager Role at Sia
What are the key responsibilities of a Business Transformation Manager at Sia?

As a Business Transformation Manager at Sia, your key responsibilities include developing change management strategies, leading impact analyses, coordinating stakeholder communications, and delivering high-quality project outputs. You will work closely with clients to enhance their operational processes, implement transformative solutions, and ensure the alignment of project objectives with business goals. Your insights and strategies will directly contribute to improving organizational performance.

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What qualifications are needed for the Business Transformation Manager position at Sia?

To qualify for the Business Transformation Manager role at Sia, candidates should have at least 7 years of experience in leading significant business transformation initiatives, consulting experience, and a bachelor’s degree. Familiarity with change management principles and methodologies is essential, and certifications such as Prosci are preferred. Strong interpersonal skills and the ability to build trust are also vital in this collaborative environment.

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How does Sia support professional development for Business Transformation Managers?

Sia is dedicated to the professional development of its employees through tailored guidance, continuous learning opportunities, and real-time feedback. As a Business Transformation Manager, you will have access to various internal programs aimed at enhancing your skills and competencies, helping you stay ahead in the ever-evolving consulting landscape.

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What type of projects will I be working on as a Business Transformation Manager at Sia?

As a Business Transformation Manager at Sia, you will engage in a variety of projects across different sectors, focusing on functional, digital, and cultural transformation. Your involvement will range from assessing current business processes and identifying gaps to implementing change management strategies that drive organizational success and employee engagement.

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What is the company culture like at Sia for Business Transformation Managers?

The company culture at Sia emphasizes values such as excellence, innovation, and teamwork. As a Business Transformation Manager, you will be part of an uplifting environment that encourages collaboration and supports personal growth. Sia's commitment to diversity and inclusion fosters a sense of belonging, allowing you to thrive both as an individual and within the team.

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Common Interview Questions for Business Transformation Manager
Can you describe your experience with change management in past projects?

Absolutely! Discuss specific projects where you successfully implemented change management strategies. Emphasize your approach to assessing readiness, developing communication plans, and leading stakeholders through the transition process, highlighting any measurable outcomes of these efforts.

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How do you handle resistance to change from stakeholders?

It's important to approach resistance with empathy. Share examples of how you’ve engaged with resistant stakeholders, addressing their concerns, listening to their feedback, and providing reassurance about the benefits of the proposed changes. Building relationships and trust can significantly mitigate resistance.

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What metrics do you use to measure the success of a business transformation initiative?

I rely on both qualitative and quantitative metrics. Depending on the project, this might include employee engagement scores, process efficiency metrics, and overall budget adherence. Discuss how you establish clear, actionable KPIs in collaboration with project stakeholders to track progress throughout the transformation journey.

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Describe a time when you led a cross-functional team. What approach did you take?

Talk about a specific instance where you led a diverse team. Highlight your leadership style, focusing on communication, encouraging collaboration, and ensuring that everyone felt invested in the project's success. Mention any tools or frameworks you used to facilitate team dynamics and achieve project goals.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks by assessing project deadlines, impact on client outcomes, and resource availability. Share how you use project management methodologies or tools to keep track of progress and ensure that critical tasks align with overall business objectives.

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Can you give an example of how you've facilitated executive-level presentations?

Discuss preparing presentations for executive stakeholders and your process in creating impactful, high-quality content. Highlighting how you tailor your messaging to the audience's needs and use visual aids effectively can demonstrate your strong communication skills and attention to audience engagement.

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What strategies do you use to engage employees during transformational changes?

Engagement starts with communication. Share strategies you've implemented, such as informative workshops, feedback loops, and continuous support systems, to keep employees informed, motivated, and involved throughout transformation initiatives.

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How do you ensure alignment between a client's objectives and your change management strategies?

I focus on establishing open lines of communication with clients from the outset. By conducting detailed assessments and regular check-ins, I can ensure that my strategies align closely with their objectives and adapt as needed throughout the project lifecycle.

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What challenges have you faced in business transformation, and how did you overcome them?

Discuss a specific challenge you've faced, such as budget constraints or stakeholder pushback. Explain the steps you took to navigate the situation, emphasizing your problem-solving skills and adaptability in finding solutions that benefitted all parties involved.

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Why are you interested in the Business Transformation Manager role at Sia?

Share your genuine interest in Sia’s values and mission, aligning your career goals with the company's commitment to innovation and positive change. Highlight your passion for transforming organizations and how Sia’s supportive culture presents an exciting opportunity for your professional growth.

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DATE POSTED
March 16, 2025

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