SaaS Account Executive (AE) - Fully Remote

The SaaS Account Executive at our company will be responsible for driving the company’s growth by converting qualified leads into closed sales, managing prospects at various stages of the sales cycle, and facilitating a smooth transition to onboarding. This includes utilizing a consultative approach to address client needs and collaborating with Customer Success to identify expansion opportunities.

To qualify for the SaaS Account Executive role at our company, candidates should have 2+ years of B2B or SaaS sales experience, a bachelor’s degree or equivalent experience, and effective communication skills. Experience in the real estate industry is a bonus but not a mandatory requirement.

Performance for a SaaS Account Executive is primarily measured through achieving monthly sales targets, tracking relevant metrics in the CRM, and ensuring a high conversion rate from qualified leads to closed deals. Consistent collaboration with other teams to drive customer success and retention is also key.

Yes, the SaaS Account Executive role may require occasional travel to attend sponsored events in the U.S. and Canada to network with prospects, gather leads, and ensure a positive return on investment from these events.

SaaS Account Executives at our company enjoy competitive compensation, commission structures, paid holidays and personal days, excellent medical, dental, and vision coverage. Additionally, employees can benefit from employer-matching contributions up to 4% in the 401k plan.

When discussing your sales process, outline how you identify and qualify leads while prioritizing based on conversion potential, previous interactions, and urgency of their needs. Emphasize techniques for nurturing leads through the sales funnel and share specific examples of successful conversions.

To effectively manage objections, explain how you actively listen to the client's concerns, validate their feelings, and respond with tailored solutions that address their specific objections. Provide an example where you successfully turned an objection into a selling point.

Discuss the importance of regular follow-ups, personalized communication, and proactive engagement to maintain client relationships. Mention strategies like check-in calls or gathering feedback to enhance customer satisfaction and uncover upsell opportunities.

Key metrics include lead conversion rate, sales cycle length, quota attainment, and customer retention rates. Explain how you utilize these metrics not only to track success but also to refine your sales strategies and improve your performance continuously.

Staying informed on industry trends is vital. Mention how you utilize resources such as industry reports, networking with peers, attending webinars, or participating in forums to gather insights. Share a specific instance where newfound knowledge influenced your sales approach.

Address this by sharing a candid experience, focusing on the lessons learned rather than the setback itself. Discuss how the situation motivated you to analyze your strategies and adapt for future success.

Teamwork is crucial in sales. Discuss how collaboration with teams such as marketing and customer success can drive better results. Give examples where teamwork helped you achieve sales goals or improve customer onboarding.

Outline your approach to conducting product demonstrations, focusing on understanding the client’s needs before showcasing features. Highlight the importance of engaging the audience, addressing specific pain points, and making the demo interactive.

Research and discuss unique aspects of the company, such as product specifications, customer service philosophy, or industry reputation. Emphasize why these differentiators are important and how you would leverage them in sales conversations.

Time management is essential, especially remotely. Talk about the tools and strategies you use to stay organized, set priorities, and avoid distractions. Maybe share examples of your daily routine that help you remain focused and productive.