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Job Description

Are you ready to lead and make an impact? As a General Manager at SIXT, you'll be at the forefront of branch growth - leading a team of 50+ employees, overseeing operations and ensuring a first-class customer experience. With your leadership and sales expertise, you'll develop your team, manage the fleet, and boost profitability. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $90,000 plus a bonus up to $55,000! 

YOUR ROLE AT SIXT 

  • You oversee all rental transactions, ensuring smooth operations and a premium customer experience while handling escalated service issues with professionalism 
  • You drive revenue growth by managing branch market penetration, setting competitive pricing, and achieving sales targets 
  • You lead, train, and mentor the team, including Management Trainees, Rental Sales Agents, and Return Agents, fostering development and career growth 
  • You manage cost control, monitor expenses, and ensure adherence to company standards and operational processes 
  • You conduct regular performance reviews, organize staff meetings, and maintain a motivated and well-informed team environment 

YOUR SKILLS MATTER 

  • Experience & Education You hold a Bachelor's degree with at least 10 years of experience in sales or customer service, including 5–7 years managing airport rental car locations, with proven leadership skills to guide teams effectively; while rental industry experience is a plus, we also welcome candidates with management backgrounds in hospitality, such as hotel management
  • Supervisory & Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities 
  • Organization & Customer Service You are highly organized and have excellent customer service skills 
  • Work Authorization & License You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future, and you are at least 21 years old, have a valid driver's license with a clean record 
  • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (20%), some of which may be by airplane  

 

WHAT WE OFFER  

  • Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future 
  • Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule 
  • Branch Bonus Plan Participate in a performance-based branch bonus plan 
  • Employee Assistance Program Access support whenever needed through our Employee Assistance Program  
  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees  
  • Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost 

Additional Information

About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Average salary estimate

$117500 / YEARLY (est.)
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$90000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager, SIXT

Are you ready to lead and make an impact? As a General Manager at SIXT in Miami, you'll be at the forefront of branch growth! You'll manage a dynamic team of over 50 employees, ensuring operations run smoothly and that customers receive a first-class experience. Your leadership and sales expertise will be crucial as you develop your team, manage the fleet, and drive profitability. You can expect a competitive yearly salary of at least $90,000, along with an attractive bonus potential of up to $55,000. Your day-to-day will include overseeing all rental transactions, managing market strategies, and leading your awesome team of Management Trainees, Rental Sales Agents, and Return Agents. You’ll foster a positive and motivating environment while ensuring adherence to company standards. With your experience—whether it’s in rental cars or hospitality management—you’ll bring strong supervisory skills and exceptional communication abilities to the table. We're on the lookout for someone who is highly organized, possesses great customer service skills, and is excited about the potential for travel. If you're looking for a rewarding career with comprehensive health benefits, paid time off, a performance-based bonus plan, and exclusive employee perks, this is your chance to shine. Join us at SIXT and help us revolutionize the world of mobility!

Frequently Asked Questions (FAQs) for General Manager Role at SIXT
What are the primary responsibilities of a General Manager at SIXT?

As a General Manager at SIXT, you’ll oversee all rental transactions to ensure smooth branch operations and an exceptional customer experience. You will drive revenue growth through market penetration and competitive pricing, manage your branch’s fleet, and lead a team of over 50 employees, focusing on their development and performance.

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What qualifications do I need to apply for the General Manager position at SIXT?

To be considered for the General Manager role at SIXT, candidates should hold a Bachelor's degree with a minimum of 10 years of experience in sales or customer service. Additionally, you need 5-7 years of management experience, preferably in airport rental car locations, although backgrounds in hospitality management are also welcomed.

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What benefits can employees expect as a General Manager at SIXT?

SIXT offers an array of benefits for its General Managers, including comprehensive healthcare coverage, paid time off, participation in a performance-based branch bonus plan, and access to exclusive employee rental rates. Furthermore, employees can look forward to uniform provisions and weekly dry cleaning services at no cost!

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What skills are essential for a General Manager at SIXT?

Essential skills for a General Manager position at SIXT include strong supervisory and leadership abilities, exceptional communication skills, and a high level of organization. Additionally, having excellent customer service skills and being able to build relationships effectively is crucial for thriving in this role.

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What does the work environment look like for a General Manager at SIXT?

The work environment for a General Manager at SIXT is dynamic and team-oriented. You’ll engage with your team and customers through various touchpoints, including in-branch interactions and digital platforms, all while focusing on delivering premium service and a fantastic customer experience.

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Common Interview Questions for General Manager
What strategies would you use to drive revenue growth as a General Manager at SIXT?

In answering this question, highlight your understanding of market analysis, competitive pricing strategies, and effective sales tactics. You could mention specific techniques, such as leveraging data to identify sales opportunities and enhancing customer service to encourage repeat business.

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How do you handle conflicts within your team?

Discuss your approach to conflict resolution, emphasizing active listening, empathy, and mediation skills. Provide an example of a past conflict situation and how you facilitated a solution, showcasing your leadership and interpersonal skills.

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What experience do you have managing a team in a high-demand environment?

Share relevant experiences where you successfully managed a high-performing team. Discuss how you maintained motivation, ensured productivity, and implemented training programs to enhance team capabilities under pressure.

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Can you give an example of how you’ve improved customer service in a previous role?

Provide a specific instance where you identified a gap in customer service operations and introduced measures to enhance the experience. Focus on the metrics of improvement, such as customer satisfaction ratings or sales growth.

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What is your approach to staff training and development?

Explain your philosophy on continuous employee development and how you create training programs tailored to individual and team strengths. Share examples of past training initiatives you've led and their positive impact on team performance.

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How do you prioritize tasks in a busy work environment?

Discuss your organizational tools and methodologies, such as the Eisenhower Matrix or Agile methodologies, to prioritize tasks effectively. Mention how you manage time-sensitive and critical tasks without sacrificing quality.

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What metrics do you consider when measuring branch performance?

Talk about key performance indicators (KPIs) such as revenue growth, customer satisfaction scores, employee engagement levels, and operational efficiency metrics. Explain how you use these metrics to drive strategic decisions.

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How do you maintain a positive team culture?

Share your ideas on fostering an inclusive and motivated team culture, touching on aspects such as regular feedback sessions, team-building activities, and open communication channels. Highlight the importance of recognizing achievements.

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What do you believe sets SIXT apart in the mobility service industry?

Express your understanding of SIXT’s unique offerings and its commitment to premium customer experiences. Discuss how innovation and customer-centric strategies distinguish SIXT in the competitive mobility landscape.

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Why are you interested in becoming a General Manager at SIXT?

Personalize your answer by connecting your career goals with SIXT’s mission and values. Discuss how your expertise aligns with the company’s objectives and your enthusiasm for leading a dynamic team in the mobility industry.

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Sixt rent a car was founded in 1912 making it the first rent a car in Europe and is the Oldest car rental company today. Sixt rent a car has thousands of rental car locations worldwide making it also one of the biggest car rental companies today. ...

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Full-time, on-site
DATE POSTED
April 18, 2025

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