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Cloud Platform Engineer – Information Security and Networks

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Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.

How will you contribute?

Platform Architecture (40%)
Design and Implementation of Identity and Access Management environments
Design and implement cloud accounts for multiple customers, primarily in AWS
Ensure multi-tenant isolation and resource management
Identify and design system security requirements
Develop standard operating procedures and protocols
Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
Monitor and implement security events and alerts of computer systems, infrastructure, and applications
Create and maintain comprehensive architectural diagrams
Lead security incidents
Architect high-availability solutions, ensuring business continuity and disaster recovery
Design and implement security frameworks aligned with compliance requirements
Optimize platform performance and resource utilization across environments
Define integration patterns for microservices architectures
Infrastructure Automation (40%)
Develop and maintain infrastructure as code using Terraform for AWS resources
Implement GitOps workflows
Build and maintainCI/CD pipelines for automated deployment
Automate routine operational tasks using shell scripting
Manage backup and recovery procedures across the platform
Operations & Observability (20%)
Design and implement monitoring solutions using Prometheus and DataDog
Create and maintain alerting systems and dashboards
Lead troubleshooting of complex platform issues
Participate in on-call rotation
Maintain operational documentation and runbooks

What will you bring?

Core Platform Knowledge
6+ years of experience in platform/cloud engineering
Expert-level experience with AWS enterprise deployments
Deep knowledge of AWS services and best practices, including Control Towner and IAM
Deployment and Delivery expertise, including Kubernetes, Terraform, and Helm
Strong background in infrastructure automation
Expert knowledge of network architecture and security
Knowledge of on-premises and hybrid cloud network design and architecture

Technical Proficiencies
Rate limiting implementations
Traffic control systems
Programming & Scripting
Authentication & Security
OAuth 2.0
OpenID Connect
Keycloak
Cloud & Infrastructure
Kubernetes
Docker
AWS services
DevOps & Tools
Git
Concourse CI
Terraform
Development Practices
Test-driven development
Continuous integration/deployment
Code review processes
Performance optimization
Technical writing
GitOps workflows

Professional Qualifications
Bachelor's/Master's in Computer Science or related field
AWS certifications preferred
Strong system design skills

Impact & Opportunity
Influence technical architecture decisions
Build scalable enterprise solutions
Contribute to open-source projects

What do we offer?

We value our people and offer a competitive salary along with company bonus
Strong maternity and paternity scheme
A workplace pension scheme
Take what you need holiday package
Private medical insurance
Dental plan
Group life assurance
Group income protection
Employee assistance programme
A monthly wellness allowance
Adoption assistance
Stock options

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Smarsh Glassdoor Company Review

3.0

Smarsh DE&I Review

No rating

CEO of Smarsh

Kim Crawford Goodman

Approve of CEO

Average salary estimate

$135000 / YEARLY (est.)

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$120000K

$150000K

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What You Should Know About Cloud Platform Engineer – Information Security and Networks, Smarsh

At Smarsh, we're on a mission to empower our customers to manage risk and unleash intelligence in their digital communications. As a Cloud Platform Engineer specializing in Information Security and Networks, you'll play a pivotal role in architecting and maintaining our next-generation hybrid cloud platform. This is a fantastic opportunity for someone with over 6 years of experience in cloud engineering and a deep understanding of AWS services. Your responsibilities will include designing Identity and Access Management environments, implementing cloud accounts primarily in AWS, and ensuring system security while optimizing platform performance. You’ll have the chance to lead security incidents, develop standard operating procedures, and manage CI/CD pipelines through automation. In addition to your technical expertise, we value collaboration and an innovative mindset, so your ability to work well with a diverse team will be key in driving our mission forward. You'll also benefit from flexible working arrangements and a supportive environment where your ideas matter. If you're looking to take the next step in your career while helping organizations mitigate compliance and reputational risks in their communications, we want to hear from you. Join Smarsh and help us shape the future of secure digital interactions!

Frequently Asked Questions (FAQs) for Cloud Platform Engineer – Information Security and Networks Role at Smarsh

What are the primary responsibilities of a Cloud Platform Engineer at Smarsh?

A Cloud Platform Engineer at Smarsh is responsible for architecting and maintaining our hybrid cloud platform. Key duties include designing and implementing Identity and Access Management environments, creating cloud accounts in AWS, ensuring security compliance, and optimizing platform performance. This role also involves developing infrastructure automation scripts, managing CI/CD pipelines, and troubleshooting complex platform issues.