Senior Manager, Corporate Systems

To be considered for the Senior Manager, Corporate Systems role at Bottomline, you should have a minimum of 7-10 years in IT management, with proven experience in corporate systems administration, including ERP administration. Strong leadership skills, hands-on experience with management systems like Jira or Confluence, and a deep understanding of release management processes and SDLC best practices are essential. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, with a Master’s degree or relevant certifications being a plus.

As a Senior Manager, Corporate Systems at Bottomline, your primary responsibilities will include overseeing the management of corporate applications and infrastructure, leading a technical team, and ensuring system reliability through effective troubleshooting processes. You will establish and enforce software development standards, manage change processes, and collaborate with IT teams to align technological solutions with company needs. Furthermore, you'll mentor your team with a focus on developing their skills and fostering a high-performance culture.

Bottomline places great emphasis on employee growth and development. In the Senior Manager, Corporate Systems position, you will have the opportunity to mentor and develop your team while also engaging in continuous learning yourself. Whether through training programs, workshops, or mentorship opportunities, Bottomline is committed to ensuring that you and your team have the resources and support needed for professional advancement.

At Bottomline, the culture is dynamic and collaborative, especially for the Senior Manager, Corporate Systems position. You will be part of a high-performance team where innovation is encouraged, and ideas are valued. The company fosters an environment where individuals can contribute to projects, share insights, and work together to solve complex challenges, all while celebrating diversity and inclusion.

Candidates for the Senior Manager, Corporate Systems position at Bottomline should be proficient in corporate applications such as Microsoft AX or D365 ERP, as well as tools used for procurement, travel, expense systems, and finance. Additionally, knowledge of coding frameworks like Visual Studio and languages such as C#, along with experience in Windows and MS SQL Server, will be vital. Familiarity with AI-based tools in coding is a valuable asset as well.

In your response, focus on specific instances where you've managed corporate systems, emphasizing your role in implementing and overseeing administration processes. Share how you ensured system reliability and what tools you employed to monitor and improve system performance.

Highlight your approach to troubleshooting and problem resolution. Discuss any frameworks or methodologies you employ and provide examples of how you've successfully resolved issues in the past, ensuring minimal disruption to operations.

Discuss your experience with Release Management processes, including how you've standardized system updates in line with corporate policies. Use examples to illustrate your successful management of releases, focusing on ensuring smooth deployments.

Share specific strategies you've implemented to promote teamwork and collaboration, such as regular check-ins, team-building activities, or mentorship opportunities. Highlight any initiatives that increased engagement and performance.

Discuss the specific AI tools you’ve integrated into corporate systems in previous roles. Explain how these tools improved efficiency and reduced errors, backing up your claims with data or significant outcomes.

Talk about your methods for professional development, including attending conferences, online courses, or leveraging industry publications. Empathize your proactive stance on learning and adapting to new technologies.

Narrate a scenario where you faced significant challenges in managing a project. Detail your leadership approach, the steps you took to overcome obstacles, and the ultimate outcome, solidifying your capability in a difficult situation.

Illustrate how you work with cross-functional teams to ensure technology solutions meet business needs. Discuss any frameworks you've used that bridge the gap between technical and non-technical stakeholders.

Share your philosophy on talent development and specific practices you employ, such as performance reviews, tailored training sessions, or mentorship programs that have proven successful in cultivating team members' growth.

Outline your prioritization strategies, such as risk assessment, reliance on project management tools, or stakeholder feedback. Emphasize your ability to remain flexible and adjust priorities as situations evolve.