If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join SpaceX as a Customer Support Associate (Starlink) and be part of a groundbreaking journey towards revolutionizing global internet access! Located in the vibrant city of Redmond, WA, you'll play a pivotal role in delivering low-latency broadband through our innovative Starlink satellite constellation. As one of the early members of the Starlink Customer Support team, your mission is to ensure that every customer interaction is exceptional. You'll dive into the heart of customer issues, troubleshoot them across various channels, and advocate fiercely for our customers within SpaceX. We are looking for proactive problem solvers who love challenges and are dedicated to our customers' success. You’ll analyze trends, identify areas for improvement, and help develop interventions that genuinely enhance the customer experience. To thrive in this role, you should have experience in customer support, stellar communication skills, strong attention to detail, and a positive mindset. Connect with internal teams to create efficient workflows, maintain valuable knowledge resources, and always be ready to go the extra mile to resolve issues. If you're ready to make an impact and help shape the future of global connectivity with SpaceX, we want to meet you!
SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.
1984 jobsSubscribe to Rise newsletter