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IT Trainer - job 2 of 2

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Primary responsibilities.

• Prepare and conduct technical training programs.

• Deploy training to targeted personnel.

• Prepare training material and classroom agenda.

• Provide end user training for client.

• Conduct presentations and webinars.

• Create instructor materials (course outlines, background material, instructional materials, and training aids).

• Continuously enhance technical instructional delivery and presentation skills.

• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.

• Ensure the quality and consistency of course content throughout a course life cycle.

• Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.

• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

• Experience/Prior Training/Knowledge in Logistics, Customs and freight forwarding domain is a plus.

• Must have fluency in both English and Arabic

Experience:

3-4 years

Education:

Candidate must possess at least a Bachelor of Science, Bachelor of Computer Application, Bachelor of Engineering/Technology, Master of Computer Application/Computer Science or equivalent with aggregate of 70% and above.

• Knowledge of trends in computer technology relating to software.

• Good understanding of the organization’s goals and objectives.

• Excellent written and oral communication skills, including instructional and presentation skills.

• Excellent interpersonal skills, with a focus on motivational skills and positive attitude.

• Ability to conduct research into course development and delivery concepts, as well as technical software issues.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed. • Ability to absorb new ideas and concepts quickly.

• Good analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Very strong customer service orientation.

• Experience working in a team-oriented, collaborative environment.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Trainer, SSC HR Solutions

Are you an energetic and knowledgeable IT Trainer looking for a rewarding opportunity? Join our dynamic team where you will be responsible for preparing, conducting, and evaluating engaging technical training programs. In this role, you will create compelling training materials and interactive exercises that enhance learning experiences. Your primary focus will be to deliver training content to targeted personnel, ensuring that our clients receive top-notch end-user training. You’ll also have the chance to showcase your presentation skills through webinars and live sessions. We value continuous improvement, so you’ll work on refining your instructional delivery while mentoring fellow instructors on course content and delivery techniques. Your expertise will help maintain high standards in course quality and consistency throughout its lifecycle. With a keen awareness of organizational goals, you’ll plan and direct training programs that utilize various teaching methods, including multimedia and interactive technologies. Your background in logistics, customs, and freight forwarding will be a bonus, along with your fluency in Arabic and English. If you are a self-motivated professional with a passion for education and technology, we'd love to see how you can contribute to our success and help others grow their skills!

Frequently Asked Questions (FAQs) for IT Trainer Role at SSC HR Solutions
What are the main responsibilities of an IT Trainer at your company?

As an IT Trainer at our company, you will prepare and conduct technical training programs while writing and designing engaging materials. Your responsibilities will also include deploying training targeted at personnel, preparing classroom agendas, conducting presentations, and mentoring other instructors to ensure the quality of course delivery.

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What qualifications are required for the IT Trainer position?

Candidates for the IT Trainer position should hold a Bachelor of Science, Bachelor of Computer Application, Bachelor of Engineering/Technology, or a Master's in Computer Science, with a minimum aggregate of 70%. Previous experience in logistics, customs, or freight forwarding is advantageous, alongside strong communication and presentation skills.

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How does an IT Trainer ensure the quality and consistency of training course content?

To ensure high-quality and consistent course content, the IT Trainer will manage the training program according to business needs and regulatory requirements, continuously evaluate instructional delivery, and integrate learner feedback into future sessions.

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Is fluency in Arabic necessary for the IT Trainer role?

Yes, fluency in both English and Arabic is required for the IT Trainer position. This dual language capability enhances our ability to deliver effective training to a diverse clientele.

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What skills should an effective IT Trainer possess?

An effective IT Trainer should possess excellent communication and interpersonal skills, a strong customer service orientation, the ability to absorb new concepts quickly, and proficiency in technical software issues. Good analytical and problem-solving abilities are also essential to thrive in this role.

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Common Interview Questions for IT Trainer
How do you prepare for a training session?

To prepare for a training session, I first identify the audience's needs and tailor the content accordingly. I outline the session objectives, prepare relevant materials, and design interactive exercises that encourage engagement and facilitate learning.

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Can you describe your experience with technical training delivery?

I have over three years of experience delivering technical training to diverse audiences. I focus on enhancing learner engagement through various methods, including hands-on activities and multimedia presentations, and continuously seek feedback to improve my delivery.

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What tools do you use for creating training materials?

I typically use a combination of tools like PowerPoint for presentations, document editing software for training manuals, and e-learning platforms for digital training sessions to create impactful and visually appealing training materials.

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How do you handle difficult learners during training?

When faced with difficult learners, I approach the situation with empathy and seek to understand their concerns. I tailor my teaching methods to engage them better, ensuring they feel included and valued in the learning experience.

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What strategies do you use to evaluate the effectiveness of training programs?

I use various evaluation methods such as feedback surveys, quizzes, and follow-up assessments to measure training effectiveness. Analyzing learner engagement and performance helps me refine future sessions for better outcomes.

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How do you stay current with technological trends related to training?

I actively engage in professional development by attending workshops, conferences, and online courses. Additionally, I follow industry leaders and publications to stay informed about the latest trends and advancements in training technologies.

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Can you give an example of a successful training session you conducted?

Certainly! One successful training session involved a new software rollout. I created a hands-on workshop that allowed participants to practice using the software in real-time, leading to an increase in user adoption rates and positive feedback.

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What role does feedback play in your training approach?

Feedback is crucial in my training approach as it provides insight into learner experiences. I value it highly, using it to make adjustments and enhance the flow and effectiveness of my training sessions.

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How do you incorporate technology into your training programs?

I incorporate technology by using various tools such as learning management systems (LMS) for content delivery, video conferencing software for remote training, and interactive quizzes to engage learners and measure comprehension effectively.

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What makes you passionate about being an IT Trainer?

My passion for being an IT Trainer stems from my love for teaching and technology. I enjoy empowering individuals with knowledge and skills that can help them advance in their careers, and witnessing their growth and success is incredibly rewarding.

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Full-time, remote
DATE POSTED
April 8, 2025

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