Senior UX Researcher

A Senior UX Researcher at StackAdapt is responsible for identifying and executing strategic user research projects. This includes crafting research plans, gathering requirements, and analyzing data to influence product strategies. You'll collaborate with various teams, turning research findings into actionable insights, advocating for research across departments, and establishing new research processes to enhance the company's understanding of its users.

Qualifications for the Senior UX Researcher position at StackAdapt include a robust portfolio that demonstrates expertise in research-informed decision-making and the ability to extract actionable insights from both qualitative and quantitative data. Familiarity with diverse research techniques, deep understanding of product development lifecycles, excellent communication skills, and experience coaching others in research practices are also essential to thrive in this role.

At StackAdapt, the Senior UX Researcher is supported through comprehensive onboarding and continuous learning initiatives. You’ll have access to extensive mental health care, work-from-home reimbursements, and opportunities for mentorship with industry leaders. The company fosters a welcoming culture that values diversity and inclusivity, encouraging you to thrive professionally while maintaining a work-life balance.

As a Senior UX Researcher at StackAdapt, you can expect to work on diverse projects spanning various types of user research—ranging from exploratory studies to usability testing. You’ll be embedded within product teams, supporting them by providing insights that will help drive product strategy and execution, making your contributions vital to the success of the company.

A broad toolset of qualitative and quantitative research techniques is invaluable for a Senior UX Researcher at StackAdapt. Knowledge of research operations activities, like recruitment and insight management, is crucial as well. Being able to balance smart, scrappy research methods with rigor helps the team make informed decisions that enhance product offerings and user experiences.

When tackling a new project, I typically segment the process into four key phases: identifying research goals, planning the methodology, executing the research, and analyzing the data. Ensuring clear communication with stakeholders is vital to align goals and context, which ultimately guides the direction of the research.

Turning research findings into actionable insights involves interpreting data through a user-centric lens. I focus on identifying themes and trends that emerge from the research, ensuring they align with product goals and user needs. Presenting these insights creatively to diverse audiences fosters empathy and drives actionable outcomes.

In my previous role, I utilized both qualitative and quantitative methods extensively. I conducted user interviews and focus groups for qualitative insights, alongside surveys for quantitative data gathering. This combination allowed me to present a 360-degree view of user behavior and preferences, which proved crucial in the decision-making process.

I prioritize projects based on impact and urgency—constantly collaborating with product managers and teams to gauge the strategic importance of each project. An organized documentation process and maintaining a research roadmap also help ensure that I manage my time efficiently and focus on high-priority tasks.

In my last role, I led a project aimed at improving the user onboarding process for a SaaS product. Through a combination of user interviews and usability testing, I identified key pain points leading to user drop-off. The insights translated into actionable design recommendations, resulting in a 30% increase in user retention post-onboarding, demonstrating the power of informed UX decisions.

I advocate for research by actively sharing my findings and demonstrating the value of UX insights in product discussions. I engage with stakeholders to offer workshops and training sessions, empowering them to appreciate research strategies. Building a collaborative culture where research is integrated into the design process is crucial.

One challenge often faced is balancing rigor with speed, especially in fast-paced environments. I address this by utilizing agile research techniques, applying a lean methodology where necessary while still ensuring that research quality and integrity are maintained consistently.

I stay current with trends by following industry blogs, joining professional organizations, participating in webinars, and attending conferences. Networking with peers in the field also provides valuable insights into emerging practices and technologies that can be applied to my work.

In a previous project, my exploratory research highlighted critical usability issues with a product interface. Presenting my findings to the leadership team catalyzed a redesign initiative, ultimately transforming the user interface. This change not only improved overall user satisfaction but increased product adoption significantly.

An effective Senior UX Researcher combines strong analytical skills with empathy for users. Excellent communication skills are essential for translating complex insights into digestible information for diverse stakeholders. Additionally, adaptability and a collaborative mindset help foster relationships within cross-functional teams that enhance research impact.