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RPA Solution Architect, IS ERP App Support

Company Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: LP_00027216-304637

Job Description

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The RPA Solution Architect is responsible for designing, developing, implementing, and maintaining Robotic Process Automation (RPA) solutions optimizing business workflow processes and increasing efficiencies inside an agentic AI framework. The RPA Solution Architect will engage business operations in the ongoing maintenance, enhancement and metric reporting supporting business needs, testing and bug-fixes.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Collaborate with business stakeholders to identify and understand business process automation candidates utilizing RPA & related AI technologies.
* Design, develop, test, maintain and deploy RPA/AI scalable solutions using UiPath and/or other LLMs/RAGs.
* Identify and troubleshoot technical issues related to RPA/AI solutions.
* Document RPA/AI processes and provide training and support to end-users.
* Manage RPA bots, agentic processing, schedules, and related infrastructure components.
* Continuously evaluate new technologies and industry trends to enhance RPA/AI capabilities and integrate intelligent automation solutions.
* Ensure automation solutions are integrated efficiently and effectively into existing business processes and systems.
* Lead and mentor technical teams, conducting code reviews and ensuring coding standards are maintained.
* Developing programming and development standards and procedures as well as programming architectures for code reuse.
* Assisting in performing periodic audits for Robotic Process Automation
* Ensure all RPA AI projects adhere to governance standards and ethical guidelines.

Qualifications

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

* Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related work discipline/field from an accredited college or university.
* Experience: Five (5 ) years of progressively responsible directly related post-degree experience.

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

* Experience in RPA tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc.
* Experience integrating RPA solutions with ERP and EMR applications.
* Working familiarity with generative extraction and summarization activities.
* Working knowledge of various LLMs and RAGs
* Document Understanding ' Classification of document types and data extraction from structured, semi-structured and unstructured documents.
* Communications Mining ' Ability to extract data and sentiment from messages (e.g. Email).
* Strong experience and comfort with RegEx.
* Experience with the following RPA programming techniques.
* Demonstrable success in a professional senior technical role (e.g. technical lead, team lead or architect).
* Advanced to expert level knowledge and understanding of architecture, applications systems design, and integration.
* Experience working various projects/issues in parallel consisting of high complexity requiring in-depth knowledge across multiple technical areas and business segments
* Demonstrated high ethical standards of professional behavior in dealings with clients, colleagues, and staff.
* Proficiency with cloud-based AI platforms and managing AI services in cloud environments
* Deep understanding of cloud infrastructure and scalable AI platforms.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Additional Information

Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $60.00 to $79.56

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

Average salary estimate

$145050 / YEARLY (est.)
min
max
$124800K
$165300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RPA Solution Architect, IS ERP App Support, Stanford Medicine Children's Health

At Lucile Packard Children’s Hospital Stanford, we're looking for an innovative RPA Solution Architect to join our dynamic IS ERP App Support team. In this exciting role, you'll design, develop, and implement Robotic Process Automation (RPA) solutions that significantly enhance our business workflows and improve operational efficiencies. Your expertise will be crucial in utilizing advanced technologies like UiPath and various AI frameworks to optimize our daily operations. You’ll engage with various business stakeholders to identify automation opportunities, manage RPA bots, and troubleshoot any related technical challenges. Beyond just coding, you'll document RPA processes, provide user support, and mentor technical teams to ensure coding standards are met. If you're passionate about leveraging technology to drive meaningful change in a community-centered environment and have experience with RPA tools and cloud-based AI platforms, this is the place for you. Here at Lucile Packard, your work contributes directly to our mission of healing humanity, one child and family at a time. Join our mission-driven team and be part of something truly impactful!

Frequently Asked Questions (FAQs) for RPA Solution Architect, IS ERP App Support Role at Stanford Medicine Children's Health
What are the main responsibilities of an RPA Solution Architect at Lucile Packard Children’s Hospital?

The RPA Solution Architect at Lucile Packard Children’s Hospital is primarily responsible for designing and implementing Robotic Process Automation (RPA) solutions. Key responsibilities include collaborating with business stakeholders to identify automation opportunities, developing and deploying scalable RPA solutions using UiPath, and managing ongoing enhancements and troubleshooting for these systems. The role also involves documentation and training for end-users.

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What qualifications are needed to apply for the RPA Solution Architect position at Lucile Packard Children’s Hospital?

To qualify for the RPA Solution Architect role at Lucile Packard Children’s Hospital, candidates should hold a Bachelor's degree in Computer Science, Information Systems, or a related field, along with five years of relevant experience in RPA and cognitive platforms. Knowledge of UiPath, Blue Prism, and experience with ERP and EMR integration are also essential.

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What technical skills are important for the RPA Solution Architect role at Lucile Packard Children’s Hospital?

Key technical skills for the RPA Solution Architect position at Lucile Packard Children’s Hospital include proficiency in RPA tools like UiPath, experience with generative AI technologies, a strong understanding of various LLMs and RAGs, and the ability to document and classify diverse document types for data extraction. Familiarity with RegEx and cloud-based AI platforms is also crucial.

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How does the RPA Solution Architect contribute to the mission of Lucile Packard Children’s Hospital?

The RPA Solution Architect plays a critical role in streamlining operations at Lucile Packard Children’s Hospital by improving workflow efficiencies through automation. By implementing cutting-edge technology and working closely with business operations, this position directly supports the hospital’s mission to provide exceptional care to children and families, enabling better use of resources and time.

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What does a typical day look like for an RPA Solution Architect at Lucile Packard Children’s Hospital?

A typical day for an RPA Solution Architect at Lucile Packard Children’s Hospital involves collaborating with diverse departments to identify automation needs, developing RPA solutions, conducting code reviews, and troubleshooting any issues that arise. Regular interaction with team members and stakeholders, mentoring less experienced staff, and evaluating new technologies for adoption are also significant parts of the role.

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Common Interview Questions for RPA Solution Architect, IS ERP App Support
Can you explain your experience with RPA tools such as UiPath or Blue Prism?

When discussing your experience, highlight specific projects you've worked on, the challenges faced, and how you utilized RPA tools to provide solutions. Be prepared to share your approach to RPA development, including how you maintained the code and managed deployments.

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How do you approach troubleshooting in RPA platforms?

Approach this question by outlining your systematic troubleshooting process. Include examples of past experiences where you identified issues, analyzed their causes, and implemented effective solutions to resolve them.

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Describe a time when you had to collaborate with business stakeholders for an RPA project.

Share a specific example that illustrates your ability to communicate technical concepts to non-technical stakeholders. Emphasize how you gathered requirements, addressed concerns, and aligned RPA solutions with business needs.

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What strategies do you use to keep your RPA solutions up-to-date with changing technologies?

Discuss your commitment to continuous learning, including attending workshops, webinars, and conferences. Mention how you stay current with industry trends and incorporate feedback to enhance your solutions.

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How do you ensure the ethical use of AI and automation in your projects?

Talk about the importance of ethics in AI, and describe how you implement guidelines and best practices to ensure all automation projects maintain high ethical standards and compliance with relevant regulations.

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What are your thoughts on integrating RPA with other AI technologies?

Express your views on the synergy between RPA and AI. Reference how integrating these technologies can lead to greater efficiencies, enhanced decision-making capabilities, and improved user experiences.

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Can you discuss your experience with managing RPA infrastructure?

Describe your approach to RPA infrastructure management, including how you monitor performance, ensure scalability, and conduct regular audits. Provide examples of challenges you've overcome in maintaining robust infrastructure.

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What performance metrics do you track for RPA implementations?

Detail the metrics you consider crucial for measuring the success of RPA initiatives, such as return on investment, time savings, error rates, and user satisfaction. Explain how these metrics inform future automation projects.

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How do you handle code reviews for your RPA projects?

Discuss your methodology for conducting code reviews to ensure quality and adherence to standards. Emphasize your collaborative approach and the importance of providing constructive feedback.

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Where do you see the future of RPA and AI technologies in healthcare?

Share your insights into the evolving landscape of RPA and AI in healthcare. Discuss trends like predictive analytics, patient engagement automation, and how they could impact overall patient care and hospital efficiencies.

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Established in 1991, Lucile Packard Children's Hospital is a non-profit healthcare organization that provides medical and surgical services to children and adolescence. Some of the services they provide include cancer care, imaging, dermatology, e...

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Full-time, on-site
DATE POSTED
March 18, 2025

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