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Head of Business Technology, Resilience and Project Audit, Managing Director

Who we are looking for

In this role, you will lead Corporate Audit’s Business Technology, Resilience and Project team, reporting directly to the Global Head of Technology and Cyber Audit. You will lead a team of auditors to understand and assess risks and related business and technology controls that span the entire State Street enterprise. This includes managing relationships with the business, ensuring that audits are completed in compliance with the Corporate Audit Department and Institute of Internal Auditors’ standards and developing audit team skillsets. The role can be based in Boston, MA-US; Quincy, MA-US; Clifton, NJ-US; Princeton, NJ-US; Toronto, ON-CA; Dublin, IE; London, UK; Frankfurt, DE; Bangalore, IN.

Key responsibilities of this role include:

  • Coordinate all business application coverage across Corporate Audit, ensuring the identification and tagging of applications to critical business processes, consistency of coverage and testing approach, and identification of issue themes across multiple applications and their enterprise impact.
  • Develop a community of practice across the embedded IT auditors in business and regional teams, and maintain a close collaboration with the central Cyber, Horizontal, and Infrastructure audit teams. Develop, own and be accountable for the global client relationship and assurance plan over Operational and Third Party Resilience activities. This includes continuous monitoring over Operational and Third Party Resilience and will require the candidate to successfully develop a depth of knowledge and expertise in relevant topics, regulations, risks and control best practices.
  • Develop and own the methodology and coordinate Corporate Audit’s coverage over key programs, projects, and change initiatives including risk-based continuous monitoring and overseeing point-in-time project audits including pre- and post-implementation reviews.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Head of Business Technology, Resilience, and Project Audit, Managing Director you will:

  • Create and maintain audit approaches and coverage methodology for the areas described in this job description.
  • Define and execute a multi-year risk-based plan for coverage of the in-scope areas.
  • Build and maintain resilience, business and technology, and program/project assurance skillsets on a global team.
  • Proactively engage with State Street management across various departments with responsibility for global relationships.
  • Demonstrate strong proficiency in evaluating and testing Business Applications, Operational and Third Party Resilience, and Program/Project controls.
  • Influence effective and sustainable improvements to processes and controls through insights gained based on risk and control expertise.
  • Manage, coach and develop staff, including participating in the talent management, staff evaluation, and new hire processes.
  • Champion continuous improvement and process efficiency in the department.
  • Draft, review, finalize and communicate audit deliverables, including audit findings, memos and audit reports to senior and executive management.
  • Participate as a non-voting member of various steering committees, management working groups, promoting balanced discussions and encouraging challenge and debate.
  • Provide insight on the evolving technology, resilience, and third party regulatory environment and interact with global regulators.

What we value

These skills will help you succeed in this role:

  • Role model desired behaviors in cross-cultural awareness and establish and maintain a collaborative and inclusive work environment.
  • Ability to co-operate with others and foster an environment that supports effective teamwork.
  • Highly collaborative with strong leadership skills that gain trust and credibility with colleagues and stakeholders.
  • Strategic mindset and ability to clearly articulate vision; ability to drive adoption and measure success of initiatives.
  • Experience developing and maintaining relationships with multiple stakeholders, including executives, senior management, regulators and audit staff.
  • Ability to manage complexity, effectively prioritize multiple tasks and work independently in non-routine situations and in a changing environment.
  • Strong communication, interpersonal and leadership abilities across all levels coupled with effective problem solving, conceptual thinking, quantitative and analytical skills
  • A very high degree of professionalism, professional curiosity and skepticism, leadership and proficient organizational, analytical and project management skills.
  • Strong written and verbal communication, interpersonal and leadership abilities across all levels, coupled with effective problem solving, conceptual thinking, quantitative and analytical skills.
  • Experience in planning and leading strategic initiatives including employee engagement.
  • Desire and willingness to drive to the root cause of issues.

Education & Preferred Qualifications

  • Relevant Bachelor’s degree in Technology, Engineering, Accountancy or other relevant field. Postgraduate qualifications are desired but not mandatory.
  • One industry recognized certification (CPA, CIA, CISA, CISSP, CISM, PMP or equivalent) required.
  • 15+ years of experience with assurance, including over financial services and technology innovation.
  • Proven ability to learn innovative products and technologies and execute related assurance.
  • Deep experience with assurance in a number of the following: Application and IT general controls (ITGC), public and private cloud, change initiatives, IT architecture, system development and integration, risk management, third party risk management, data analytics.
  • Audit experience in public accounting or internal audit, focusing on regulated industries.
  • Demonstrated experience in leading and developing diverse teams, and overseeing multiple large-scale projects.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$170,000 - $267,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Average salary estimate

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$170000K
$267500K

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What You Should Know About Head of Business Technology, Resilience and Project Audit, Managing Director, State Street

If you're a strategic thinker looking to make a significant impact in the financial services industry, then the position of Head of Business Technology, Resilience, and Project Audit at State Street might be just what you're searching for! In this pivotal role, you'll be leading a talented team of auditors dedicated to assessing risks across the entire State Street enterprise. Based in Boston, Massachusetts, you'll have the opportunity to develop strong relationships with various stakeholders while ensuring audits are aligned with high standards set forth by the Corporate Audit Department and the Institute of Internal Auditors. Your responsibilities will include coordinating business application coverage and crafting innovative methodologies to monitor operational and third-party resilience effectively. The position calls for collaboration across both business and technology spheres, where your insights will be instrumental in guiding improvements in processes and controls. You'll also oversee the professional development of your team, ensuring they are equipped with the necessary skills for success in their roles. As the Head of Business Technology, you will not only drive the audit function but also help shape a culture of continuous improvement within the organization. If you're ready to bring your expertise to a global powerhouse and thrive in an environment that values diversity and teamwork, State Street is the perfect place for you to make your mark from day one!

Frequently Asked Questions (FAQs) for Head of Business Technology, Resilience and Project Audit, Managing Director Role at State Street
What qualifications do I need to apply for the Head of Business Technology, Resilience and Project Audit at State Street?

To apply for the role of Head of Business Technology, Resilience, and Project Audit at State Street, candidates should possess a relevant Bachelor’s degree in fields such as Technology, Engineering, or Accountancy, with desirable postgraduate qualifications. Additionally, candidates must have at least one industry-recognized certification (such as CPA, CIA, CISA, CISSP, CISM, or PMP) and demonstrate over 15 years of experience in assurance within financial services and technology innovation.

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What are the primary responsibilities of the Head of Business Technology, Resilience and Project Audit at State Street?

The Head of Business Technology, Resilience, and Project Audit at State Street is responsible for creating and maintaining audit approaches, defining risk-based coverage plans, managing relationships across departments, and ensuring compliance with audit standards. The role also involves mentoring and developing the audit team, enhancing audit methodologies, and providing insights into the evolving technology landscape.

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How does the Head of Business Technology, Resilience and Project Audit contribute to State Street's success?

In the role of Head of Business Technology, Resilience, and Project Audit, your contributions directly impact State Street's overall success. By assessing risks and ensuring effective controls, you help institutional investors manage their risks and enhance performance and profitability. Your role in developing resilient strategies is crucial for navigating the complexities of the financial services environment.

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What skills are essential for the Head of Business Technology, Resilience and Project Audit position at State Street?

Essential skills for the Head of Business Technology, Resilience, and Project Audit role at State Street include strong leadership abilities, strategic thinking, excellent communication and interpersonal skills, as well as expertise in evaluating business applications and risk management. Additionally, a collaborative approach to fostering a team-oriented environment and a commitment to continuous improvement in processes is critical.

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Is there a career development path for the Head of Business Technology, Resilience and Project Audit at State Street?

Absolutely! At State Street, there is a strong emphasis on career development and continuous learning. As Head of Business Technology, Resilience, and Project Audit, you'll have access to various development programs aimed at enhancing your skills and capabilities, helping you advance your career within the organization.

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Common Interview Questions for Head of Business Technology, Resilience and Project Audit, Managing Director
Can you explain your experience in managing audit processes and methodologies?

When addressing your experience in managing audit processes and methodologies, provide specific examples of how you've developed and implemented audit strategies. Highlight your ability to identify key risks, improve efficiency, and ensure compliance with standards, citing particular initiatives or successes you've overseen.

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How would you approach building relationships with multiple stakeholders?

In your response, emphasize the importance of communication and collaboration. Discuss your strategies for understanding stakeholder needs, maintaining transparency, and building trust. Provide examples where you've successfully managed diverse relationships in previous roles.

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What role do you believe technology plays in modern auditing?

Discuss the transformative impact of technology on auditing practices, including the use of data analytics and automation to enhance efficiency and accuracy. Reflect on your experiences with tools or technologies that have facilitated better auditing processes.

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How do you stay updated with the latest trends in risk management and compliance?

Explain your approach to continuous learning through professional development, attending industry conferences, or networking with peers. Mention specific resources or publications you follow to keep your knowledge current and relevant.

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Describe a time when you had to influence a change in process or control.

Use a STAR (Situation, Task, Action, Result) format to outline a specific situation where you identified a need for change in a process or control. Discuss how you successfully advocated for that change, the strategies you employed, and the outcomes that resulted.

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Can you highlight your experience with third-party risk management?

Elaborate on your experience in assessing third-party risks, including the methodologies you've used to evaluate vendors or partners. Discuss any frameworks you've applied and how this experience aligns with the expectations of the Head of Business Technology role.

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What do you consider key indicators of a successful audit?

Identify the metrics and indicators you believe are essential for measuring audit success, such as adherence to timelines, quality of findings, stakeholder satisfaction, and overall impact on risk exposure. Provide examples from your past experience to support your views.

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How do you foster a culture of continuous improvement within your team?

Discuss your strategies for promoting innovation and continuous improvement within your team, such as encouraging feedback, professional development opportunities, and recognizing achievements. Share examples of how you’ve successfully implemented improvements in previous roles.

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What challenges do you foresee in this role, and how would you address them?

Mention potential challenges such as adapting to fast-paced regulatory changes or managing complex stakeholder needs. Outline proactive strategies you would employ to navigate these challenges, emphasizing your adaptability and problem-solving skills.

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Why do you believe cultural awareness is important in global auditing?

Explain the significance of cultural awareness in auditing, especially in a global context like State Street's operations. Highlight how understanding different cultural dynamics can enhance communication, collaboration, and overall effectiveness in audit processes.

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At State Street, inclusion and diversity are embedded in our values and culture. We know that an inclusive culture and a diverse workforce make us stronger and more successful. In a fast-paced and evolving world, we make it a priority to ensure ...

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Full-time, on-site
DATE POSTED
March 31, 2025

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