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Sr Implementation Consultant - job 16 of 19

Client Support Services works with issuers, acquirers and processors to deliver the support model for Visa DPS. This role is senior level position responsible for implementing new clients and complex projects. The role will also consist of identifying and resolving issues that range in complexity.

  • Will provide implementations project management for new customers converting from competing processors to the Visa DPS platform
  • Will serve as implementation project manager for variety of complex assignments.
  • Will operate within the context of established goals and objectives which are visible to Visa and client's management.
  • Will act as primary liaison between DPS support staff and customers and represent customer system and operational requirements to internal organizations.
  • Will develop project plans, identify project team resource requirements, establish project dates, deliverables and management reports.
  • Will track and manage all internal and external issues to resolution.
  • Is able to meet the specified job responsibilities with only high-level guidance, direction and/or involvement from management using established guidelines, procedures and policies.
  • Can work independently with high degree of initiative to manage work flow, resolve problems and meet deadlines.
  • Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal DPS departments.
  • Plan and conduct member meetings and conference calls.
  • Can support multiple different project scenarios concurrently.
  • May direct the efforts of one or more Implementation Consultants on more complex projects.
  • May provide guidance to associates and team.
  • May perform other duties as requested by management.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Implementation Consultant, Visa

Are you ready to take the next step in your career? Join us at Visa as a Sr Implementation Consultant in Highlands Ranch, where you'll play a pivotal role in engaging with issuers, acquirers, and processors to elevate the client support model for Visa DPS. In this senior-level position, you'll be responsible for implementing new clients and managing complex projects, all while providing impeccable project management for customers transitioning from other processors to Visa's dynamic platform. You’ll be the primary liaison between our DPS support staff and our clients, ensuring that operational requirements are seamlessly met. With the freedom to work independently, you’ll develop project plans, identify necessary resources, and establish clear deadlines and deliverables. Your ability to manage issues and communicate effectively will be critical, as you'll need to coordinate various project scenarios simultaneously while keeping a finger on the pulse of industry trends. Plus, if guiding fellow implementation consultants or providing mentorship excites you, there’s plenty of opportunity for that here! Whether you're conducting member meetings or liaising with internal departments, your initiative and expertise will shine in our collaborative environment. Since this is a hybrid position, you’ll have the flexibility to balance in-office collaboration and independent work, making it ideal for someone who thrives in an adaptive setting. If you’re a proactive problem-solver with a knack for managing complex implementations, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Sr Implementation Consultant Role at Visa
What are the main responsibilities of a Sr Implementation Consultant at Visa?

As a Sr Implementation Consultant at Visa, you will oversee the implementation of new clients and manage complex projects while serving as the primary liaison between clients and Visa's DPS support staff. Your responsibilities include developing project plans, allocating resources, and ensuring all deliverables are met on time. You'll also track issues and work on resolutions, conduct member meetings, and may supervise other implementation consultants.

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What qualifications are required for the Sr Implementation Consultant role at Visa?

The ideal candidate for the Sr Implementation Consultant role at Visa should have extensive experience in project management, particularly in the financial services sector. Strong analytical skills and a deep understanding of payment processing systems are essential. Additionally, effective communication skills and the ability to work independently while managing multiple complex projects are necessary to thrive in this position.

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What is the work environment like for a Sr Implementation Consultant at Visa?

The work environment for a Sr Implementation Consultant at Visa is hybrid, allowing for a blend of in-office collaboration and remote work. This flexibility is designed to accommodate various working styles and enhance productivity. You will collaborate with cross-functional teams and engage directly with clients, making for a dynamic and interactive work atmosphere.

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How does a Sr Implementation Consultant at Visa handle complex project scenarios?

In handling complex project scenarios, a Sr Implementation Consultant at Visa will leverage their problem-solving skills to identify and resolve issues effectively. You'll be expected to plan meticulously, allocate team resources wisely, and maintain clear communication among all stakeholders to ensure alignment. Your ability to manage multiple projects concurrently is crucial to this role.

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Is mentoring part of the Sr Implementation Consultant role at Visa?

Yes, mentoring is an integral part of the Sr Implementation Consultant role at Visa. You may have the opportunity to guide junior implementation consultants on more complex projects, helping to enhance team performance and foster professional growth among associates. This mentorship aspect not only aids in project delivery but also in building a strong team dynamic.

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Common Interview Questions for Sr Implementation Consultant
Can you describe your experience with project management in a financial services context?

When answering this question, highlight your relevant project management experiences, emphasizing specific projects you've managed, the methodologies you used, and the outcomes. Focus on how your role as a Sr Implementation Consultant led to improved timelines or client satisfaction.

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How do you handle competing priorities in a project?

To effectively respond to this question, discuss your organizational strategies, such as using project management tools, regular check-ins with team members, and prioritizing tasks based on urgency and impact. Provide examples from your past experiences where you successfully managed multiple priorities.

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What strategies do you use to ensure seamless communication with clients?

When addressing communication strategies, talk about your approach to maintaining regular updates, active listening, and setting clear expectations with clients. Share specific instances where your communication skills helped resolve an issue or improved client relationships.

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Can you give an example of a complex project you managed and the challenges you faced?

In your response, choose an illustrative example that demonstrates your ability to tackle complexity. Discuss the challenges you encountered, how you overcame them, and what you learned from the experience. This will showcase your critical thinking and adaptability.

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How do you track project progress and report on deliverables?

Explain the tools and methodologies you use for tracking progress, such as project management software or dashboards. Also, describe how you communicate updates and outcomes to stakeholders and why this transparency is vital for project success.

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What is your experience with payment processing systems?

Discuss your familiarity with payment processing systems and any specific technologies you’ve worked with. Highlight your understanding of their functionalities, and issues you’ve managed, and how this knowledge contributes to your role as a Sr Implementation Consultant.

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How do you approach problem-solving in implementation projects?

Share your systematic approach to problem-solving, which may include defining the problem, gathering information, exploring solutions, and implementing a chosen strategy. Use examples to illustrate how you've successfully resolved issues in past projects.

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How do you ensure team coordination and collaboration in project execution?

Explain the methods you employ to foster team collaboration, like regular team meetings, collaborative tools, and an inclusive decision-making process. Discuss how these practices enhance project execution and the work environment.

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What techniques do you use for conflict resolution within a project team?

In your answer, focus on your conflict resolution skills. Discuss how you address disputes diplomatically, encourage open dialogue, and seek solutions that satisfy all parties involved, using real-world situations where applicable.

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Why do you want to work as a Sr Implementation Consultant at Visa?

While answering this question, connect your personal career goals with Visa's values and mission. Highlight your passion for financial services, commitment to delivering exceptional client experiences, and your desire to be part of an innovative team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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