Head of Content Marketing

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

We’re looking for an experienced and innovative Head of Editorial and Content Marketing. The Content Marketing team’s mission is to create compelling stories that resonate with our audience and effectively communicate the value of Stripe’s products. In this role, you will lead our content strategy, finding new and engaging ways to connect with our users and potential customers. This is an excellent opportunity for a creative thinker who wants to shape meaningful content experiences and drive Stripe’s narrative.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

What you’ll do

Responsibilities

• Define and execute the overall content strategy to articulate the benefits of Stripe's products and services, creating relevant content for various channels including short-form editorial content, blogs, and other long-form content as well as new content types for campaigns including interactive content and video. Stripe has a huge opportunity to expand our content types, and we’re looking for a leader who can help us build a strategy.
• Lead the development of innovative content formats that captivate and engage our audience, pushing the boundaries of traditional content marketing. You’ll partner closely with teams like our Global Campaigns team, Product Marketing, Communications, and Brand to develop new and compelling ways for Stripe to tell our story.
• Collaborate closely with product teams to identify key messages and updates, ensuring that our content reflects the latest news and product enhancements.
• Partner with the communications team to ensure clear and consistent messaging around Stripe's offerings.
• Build and maintain relationships with key stakeholders across the organization, understanding their needs and how content can support their objectives.
• Establish a feedback loop with our audience to measure the effectiveness of content, iterating on strategies based on insights to improve engagement and satisfaction.
• Set key performance indicators for content marketing initiatives, using data to inform decisions and drive continuous improvement.
• Foster a culture of creativity, collaboration, and high performance within the content team, mentoring team members and encouraging innovative thinking.
• Manage a team of very talented content creators and inspire them to do their best work.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 15+ years of experience in content marketing or related fields, with a strong focus on B2B technology.
• Proven track record of developing and executing content strategies that deliver measurable results and resonate with a technical audience.
• Exceptional writing and storytelling skills, with the ability to create compelling narratives that simplify complex topics.
• Experience in building and managing high-performing content teams, fostering a culture of creativity and excellence.
• Strong analytical skills, with experience using data to assess content performance and drive strategic decisions.

Preferred qualifications

• Excellent communication and presentation skills, capable of conveying ideas and insights to various stakeholders effectively.
• A flexible and adaptable approach, thriving in a fast-paced environment and willing to experiment with new ideas.
• Strong project management skills, with the ability to manage multiple complex projects and deadlines simultaneously.
• A passion for technology and a deep understanding of the fintech landscape.