Manager, Workplace Operations (Onsite)

As the Manager, Workplace Operations at Stryker Corporation, you will lead day-to-day facilities operations, ensuring a smooth and efficient working environment. Your key responsibilities include managing building infrastructure, maintenance services, workplace amenities, and collaborating cross-functionally with various departments such as IT, HR, and Finance. You'll also oversee capital project planning and ensure compliance with local regulations and company standards while enhancing the employee experience.

To qualify for the Manager, Workplace Operations position at Stryker Corporation, you will need a Bachelor's degree or 6 years of equivalent experience in a relevant field. Additionally, candidates should have a minimum of 5 years of work experience in facilities management and at least 3 years of direct or indirect people management experience. Familiarity with financial management, Building Management Systems (BMS), and project management tools are preferred.

Stryker Corporation prides itself on fostering a collaborative and inclusive work environment. As a Manager in Workplace Operations, you will be part of a supportive culture that values teamwork, innovation, and continuous improvement. You'll have the chance to work closely with diverse teams across the organization, driving initiatives that enhance workplace performance while developing your own leadership skills.

Team management is a critical component of the Manager, Workplace Operations role at Stryker Corporation. You will be responsible for managing a diverse onsite facilities team, including maintenance professionals and third-party providers. Developing this team, driving engagement, and ensuring high performance are key factors in achieving operational excellence and a positive workplace experience.

Stryker Corporation offers numerous opportunities for professional growth and development for its employees. As the Manager, Workplace Operations, you will have the chance to take on increased responsibilities over time, as well as access to training programs, leadership development initiatives, and chances to network across various departments. This role allows for both personal and career advancement within a global leader in the medical technology industry.

When answering this question, focus on specific examples where you led facility operations successfully. Discuss challenges you faced and how you overcame them while keeping operations running smoothly. Emphasize your ability to collaborate with different teams.

In your response, highlight your problem-solving skills. Discuss the steps you would take, from assessing the situation to communicating with stakeholders and implementing a resolution plan. This showcases your critical thinking and crisis management abilities.

Discuss any strategies you have previously implemented, like improving workplace amenities or enhancing communication about facility services. Be sure to mention the importance of soliciting employee feedback to make data-driven improvements.

Talk about your familiarity with local regulations and how you keep updated on changes. Mention your approach to training staff and implementing compliance measures to maintain a safe working environment.

Share insights into budgeting for facility projects, including your experience with tracking expenses, forecasting costs, and making cost-saving recommendations without compromising service quality.

Illustrate your approach to prioritization, mentioning tools or techniques you’ve used to manage your workload effectively while ensuring that critical tasks are addressed in a timely manner.

Provide examples of successful collaborations with other departments such as IT, HR, or Security, emphasizing how these partnerships positively impacted facility operations and employee experience.

Discuss your experience with BMS and how you have used them to monitor energy consumption, manage facility operations, or improve operational efficiencies in your previous roles.

Describe your experience with selecting, negotiating, and managing vendors. Discuss how you maintain relationships and ensure service quality and compliance with contractual obligations.

Share your commitment to team development by discussing how you’ve previously initiated training sessions, provided mentorship, or encouraged professional development for your team members.