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Patient Care Assistant

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

  • Level II Trauma Center 
  • Primary Stroke Center 
  • Level III Neonatal Intensive Care 
  • Pediatric Intensive Care 
  • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

HOW YOU'LL MAKE AN IMPACT

Your Role:

Under direct supervision of a licensed nurse, the Patient Care Assistant performs a variety of routine duties involving:

  • Care of medically ill acute or sub-acute patients.
  • Performs direct patient care.
  • Observes and reports changes in the behavior and physical status of patients.
  • Provides a clean and safe environment.

Additional Responsabilities of a Patient Care Assistant are: 

 

  • Assisting with activities of daily living (bathing, dressing, grooming, shaving, oral and denture care, skin and nail care, bed making, and maintaining a clean environment.).
  • Promoting and maintaining mobility (ambulating, transferring, transporting, turning, positioning, lifting, and performing range of motion exercises).
  • Assisting with nutrition and hydration (feeding and assisting patients with eating and drinking).
  • Assisting with toileting and elimination (assisting with the use of bedpan/urinal/bedside commode, providing catheter care, and care of the incontinent patient).
  • Performs data gathering and recognizes abnormal findings (measures and records vital signs, weight, oral intake, output including urine, emesis, and stool).

NOTE: Orientation requires your availability to complete Clinical Orientation on your first  full week (Monday-Friday from 8am-5pm).

 

Reports To:

  • Registered Nurse (RN)/Nurse Manager [JC 031001] and/or RN/Assistant Nurse Manager [JC 030303]

Supervises:

  • None

WHAT YOU’LL NEED TO APPLY

Required Education:

  • None

Required Experience:

  • None
    • NOTE: Minimum experience for float pool assignments is six (6) months.

Preferred Experience:

  • One (1) year of job-related experience preferred. 

 Required Certification/License/Registry:

  • Basic Life Support (BLS) certification.
    • NOTE: BLS certification is required prior to performing patient care. Tallahassee Memorial HealthCare (TMH) may provide the opportunity for BLS certification training on-site as part of clinical orientation (as needed).

-

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

 

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Assistant, Tallahassee Memorial HealthCare

Are you passionate about making a difference in people’s lives and considering a role as a Patient Care Assistant at Tallahassee Memorial Healthcare (TMH)? This is your chance to join a leading community healthcare system that serves over 22 counties in North Florida and South Georgia. At TMH, you will be part of a diverse team of over 6,000 colleagues dedicated to providing advanced medical care in the region's only Level II Trauma Center and a myriad of other specialized programs. As a Patient Care Assistant, you will work under the guidance of licensed nurses, engaging in direct patient care that involves assisting with daily living activities such as bathing, grooming, and feeding. You'll also help maintain a clean, safe environment and observe any changes in patient behavior or physical condition—crucial in providing quality care. Your role will include promoting patient mobility, assisting with nutrition and hydration, and gathering vital statistics, all of which play a significant part in our patients' recovery process. Ideally, we’re looking for candidates with a year of relevant experience, but all are welcome to apply! Essential requirements include BLS certification, which we can help you obtain during orientation. Join TMH and be part of a healthcare team that is committed to providing excellent care to our community, as well as growing and developing your skills along the way. Your compassionate nature and dedication are exactly what we need to enhance our healthcare services!

Frequently Asked Questions (FAQs) for Patient Care Assistant Role at Tallahassee Memorial HealthCare
What are the main responsibilities of a Patient Care Assistant at Tallahassee Memorial Healthcare?

As a Patient Care Assistant at Tallahassee Memorial Healthcare, your main responsibilities include providing direct patient care, observing and reporting changes in patient conditions, aiding with activities of daily living such as bathing and grooming, promoting patient mobility, and maintaining a clean and safe environment. Additionally, you will assist with nutrition and hydration needs, toileting, and record vital signs and input/output data as directed by nursing staff.

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What qualifications are needed to apply for the Patient Care Assistant position at TMH?

To apply for the Patient Care Assistant position at Tallahassee Memorial Healthcare, candidates must hold a Basic Life Support (BLS) certification, which can be obtained during orientation. While no specific education is required, having prior experience in a healthcare setting is preferred, with at least one year of job-related experience being ideal. However, TMH is open to new candidates eager to start their careers in healthcare.

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How does the training process work for Patient Care Assistants at TMH?

New Patient Care Assistants at Tallahassee Memorial Healthcare undergo a comprehensive training process, which includes Clinical Orientation to familiarize you with the procedures and expectations. This orientation takes place during your first week and runs Monday through Friday from 8 am to 5 pm. TMH is committed to ensuring you receive all necessary training, including obtaining your BLS certification if needed.

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What does a typical day look like for a Patient Care Assistant at TMH?

A typical day for a Patient Care Assistant at Tallahassee Memorial Healthcare involves a range of tasks focused on patient care. You will start by reporting for your shift, where you’ll receive handover information from the previous team. Your day will shift from assisting patients with daily activities such as bathing and feeding to monitoring vitals and providing companionship. You’ll be vital in ensuring our patients’ comfort and well-being throughout their stay.

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What personal qualities are essential for a Patient Care Assistant at TMH?

Successful Patient Care Assistants at Tallahassee Memorial Healthcare typically exhibit compassion, patience, and strong communication skills. The ability to work as part of a team and to show empathy towards patients and their families is essential. Being attentive and detail-oriented will also help you thrive in this role.

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Common Interview Questions for Patient Care Assistant
How would you handle a difficult patient as a Patient Care Assistant?

When handling a difficult patient, it's important to remain calm and empathetic. I would first take the time to listen to their concerns, validate their feelings, and try to understand the root cause of their behavior. This approach often helps in diffusing tension. I would then keep the communication open and attempt to offer solutions or comfort, all while ensuring other patients' needs are still being met.

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Can you describe your experience with basic patient care procedures?

In my previous experiences, I have engaged in various basic patient care procedures, including assisting with personal hygiene, feeding, and mobility. I understand the importance of maintaining dignity while providing care and always strive to create a supportive and respectful environment for my patients.

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What steps would you take to ensure patient safety?

Ensuring patient safety is my top priority. I would regularly monitor the patient's environment to remove any hazards, ensure they are comfortable and properly positioned, and assist them with mobility in a safe manner. Additionally, I would adhere to proper protocols for infection control and documentation of any changes in the patient's condition.

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How do you prioritize tasks during your shift?

I prioritize tasks by assessing which patient needs are most urgent while also considering overall patient care responsibilities. I keep a checklist or mental note of tasks that need to be accomplished, ensuring that critical care is addressed first, followed by routine tasks. Communication with the nursing staff is key for effective task prioritization.

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What techniques do you use to communicate effectively with patients?

Effective communication with patients involves active listening and using clear, simple language. I also employ non-verbal cues like maintaining eye contact and using a warm tone to convey empathy. I make an effort to provide ample time for patients to express their needs and concerns.

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Describe a time when you had to work as part of a team.

In my previous role, I collaborated with a healthcare team to develop a care plan for a patient recovering from surgery. Through regular communication and coordination, we ensured that the patient's needs were met efficiently. I learned the value of team dynamics and how each member's input contributes to holistic patient care.

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How do you handle stress and a fast-paced environment?

I manage stress in a fast-paced environment by staying organized and maintaining a positive outlook. I take regular moments to pause and breathe, keeping a focus on one task at a time. Additionally, I find that supporting my colleagues and fostering a collaborative atmosphere helps alleviate collective stress during busy shifts.

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What motivates you to work in patient care?

My motivation to work in patient care stems from a genuine desire to make a positive impact on people's lives. I find it rewarding to see patients improve and recover, and being part of a team that contributes to their wellbeing brings me immense satisfaction.

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Do you have any experience with medical equipment monitoring?

Yes, I have experience monitoring basic medical equipment, including vital sign monitors and simple mobility aids. I understand the importance of accurately recording and reporting any significant changes to the nursing staff to ensure that patients receive prompt attention and medical assistance when needed.

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What is your approach to maintaining patient confidentiality?

Maintaining patient confidentiality is crucial in healthcare. I always ensure that I only share patient information with authorized team members and discuss sensitive information in private settings. I adhere to HIPAA guidelines and take care to protect patient privacy in all aspects of care.

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OUR WHY Tallahassee Memorial HealthCare (TMH) is a community asset that drives the health of our region more than any other organization. Every colleague – in every role – serves as a steward of this crucial asset. We understand the sacred trust g...

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Full-time, on-site
DATE POSTED
March 29, 2025

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