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Job details

Technical Writer

Description

100% remote role! This will be a contract role for 2-3 months. Looking for candidates with great customer service skills as our end users are considered our customer. Time management and deadline focused. These roles are open due to bandwidth issues as there is a touch to every SmartView report due to a change in how the Cloud product works. This role will assist with SV report conversion (both doing them and assisting others, troubleshooting, etc.). We have 1,761 Smart View reports to be converted in two months and this is typically where we have a lot of questions and support needs. This person will also assist with regression test Dodeca reports. Day to day responsibilities consists of converting spreadsheets from connecting from on prem to Cloud and making metadata or configuration changes required due to the move to Cloud. Technology used includes: Excel, Essbase, FCCS, and SmartView.

Skills

Technical writing, analytics, functional accounting

Top Skills Details

Technical writing,analytics,functional accounting

Additional Skills & Qualifications

Bachelor's Degree Attention to detail - how the report looks, now and future Analytics Functional accounting knowledge (ability to understand how data flows through the tools to get calculated results and how that impacts reports) Metadata knowledge (ability to identify differences between tools and how metadata is impacted in reports) Smart View Adhoc and Functions Advanced Excel formula knowledge Customer service skills Time management and deadline focused PREFER: Dodeca Regular Excel experience

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $58.50 - $58.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 4, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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CEO of TEKsystems
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Mark Collins
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Average salary estimate

$121680 / YEARLY (est.)
min
max
$121680K
$121680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Writer, TEKsystems

Are you a detail-oriented Technical Writer looking for an exciting opportunity to work remotely with TEKsystems in Oregon? This contract role is perfect for someone with a knack for customer service and a passion for analytics. You’ll be diving into the world of SmartView reports, assisting with their conversion due to a major change in our Cloud product. With 1,761 reports to tackle over the next two months, your time management skills will be put to good use as you handle both the conversion process and aid fellow team members with troubleshooting. Your day-to-day will include modifying spreadsheets and implementing necessary metadata adjustments while utilizing programs like Excel, Essbase, FCCS, and SmartView. We value attention to detail, so you should be prepared to ensure everything looks top-notch. To join the TEKsystems team, you’ll need to have a Bachelor's Degree along with functional accounting knowledge. If you have technical writing experience and an advanced grasp of Excel formulas, you're a candidate we’d love to meet. Plus, this role comes with great pay, flexible benefits, and the opportunity to work alongside industry leaders in a collaborative environment. Let's transform ideas into reality together!

Frequently Asked Questions (FAQs) for Technical Writer Role at TEKsystems
What are the responsibilities of a Technical Writer at TEKsystems?

As a Technical Writer at TEKsystems, you will primarily focus on converting SmartView reports and assisting colleagues with troubleshooting during the transition to Cloud. Your responsibilities will include configuring metadata changes, working closely with various analytics tools like Excel, Essbase, and SmartView, and ensuring that reports meet the highest standards of quality and functionality.

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What qualifications do I need to apply for the Technical Writer position at TEKsystems?

To apply for the Technical Writer position at TEKsystems, you typically need a Bachelor's Degree, strong attention to detail, and a good understanding of functional accounting. Experience in technical writing and advanced Excel skills are preferred, as well as familiarity with report metadata and analytics tools.

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Is the Technical Writer role at TEKsystems remote?

Yes, the Technical Writer role at TEKsystems is fully remote, allowing you the flexibility to work from anywhere within Oregon while contributing to the team. This arrangement is perfect for candidates looking to balance their professional and personal lives effectively.

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What tools will I be using as a Technical Writer at TEKsystems?

In the Technical Writer position at TEKsystems, you will utilize various tools including Excel for spreadsheet conversions, Essbase for analytics, and SmartView for reporting. Familiarity with Dodeca reports is a plus, as you may assist with regression testing and ensure a smooth transition to Cloud.

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What is the pay range for the Technical Writer position at TEKsystems?

The pay range for the Technical Writer position at TEKsystems is $58.50 per hour. Additionally, eligible employees may enjoy various benefits including medical, dental, vision insurance, a 401(k) plan, and more, depending on job classification and duration.

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Common Interview Questions for Technical Writer
Can you explain your experience with technical writing for analytics?

When answering this question, highlight specific projects where you documented analytics processes or created reports. Discuss any tools you used, like Excel or SmartView, and share how your writing helped end users understand complex data.

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How do you approach deadline management in a remote work environment?

Emphasize your time management strategies, like using calendars, to-do lists, and project management tools. Mention how you prioritize tasks and keep communication lines open with your team to ensure deadlines are met efficiently.

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What strategies do you use to ensure accuracy in technical documentation?

Discuss your review process, which may include peer reviews, utilizing checklists, and working closely with subject matter experts. Highlight how you focus on clarity and coherence to avoid misinterpretations.

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Describe a challenging technical writing project you've completed.

Share a specific project, the challenges you faced, and how you overcame them. Focus on the skills you employed, such as problem-solving, collaboration, and using analytics tools to create clear and effective documentation.

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How do you handle feedback on your technical documentation?

Explain your openness to feedback and how you incorporate constructive criticism to improve your work. Mention how you seek clarification if needed and the importance of adapting your writing style based on audience needs.

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What role does customer service play in technical writing at TEKsystems?

Discuss how understanding user needs is critical in technical writing. Emphasize your ability to communicate and create documentation that aids users, enhancing their experience and understanding of complex information.

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How familiar are you with Excel and its advanced functionalities?

Detail your experience with Excel, focusing on specific advanced functionalities like formulas, pivot tables, and data visualization. Share examples of how you've applied these skills in your technical documentation.

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What processes do you follow for updating existing documentation?

Discuss a systematic approach to updating documents, including version control, engaging with stakeholders, and ensuring changes reflect any developments in processes or tools used in the analytics environment.

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Can you provide examples of how you've simplified complex information for different audiences?

Provide specific examples where you've successfully broken down technical jargon into easily understandable language. Mention your strategies for identifying the knowledge level of your audience and tailoring your documentation accordingly.

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How do you stay updated with changes in technology and tools relevant to your role?

Share your commitment to continuous learning through resources such as webinars, online courses, and industry newsletters. Mention any specific communities or forums you engage with to stay abreast of the latest developments in technical writing and analytics tools.

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We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America...

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Contract, remote
DATE POSTED
March 30, 2025

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