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Bird Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Bird Specialists do?

Bird Specialists perform bird control services safely and according to company guidelines and standard practices. This service will be performed on customer property in such a way that our customers’ expectations are met and often exceeded. Communicating and installing a quality product is critical of our service. You will be responsible for maintaining good customer relations and fostering long-term relationships with our district offices and service customers. Good relations include dealing with our district office mgmt. and coworkers as well as our service customers in a courteous manner at all times, leaving their premises and furnishings as clean as when you found them. You must communicate with our customers what actions you have taken while servicing their property. You are responsible for maintaining appropriate service standards on all accounts where you perform our service.

  • Train company colleagues in respect to bird and bat applications
  • Discuss any unusual circumstances or problems immediately with your supervisor and/or sales representative
  • Actively participate in group meetings to develop new and better ways to meet and exceed our customers’ needs
  • Identify customer’s bird and/or problems and apply appropriate preventive steps where no problems currently exist
  • Satisfactorily complete initial technical training and participate in update training to stay current with proven methods and practices
  • Maintain your equipment and vehicle in a state of cleanliness and good working order for your own comfort and safety, as well as providing an appropriate appearance for our customers
  • Assist sales and management personnel in reviewing accounts and up-grading them as appropriate for the level of service, product, time requirements, and pricing
  • Responsible for timely and proper completion of the customers’ and administrative reports
  • Responsible for attaining level of productivity based on level of training, experience, and type of accounts serviced. Including proper usage of all power equipment and aerial work platforms.
  • Participate in off-hours and weekends services when requested
  • Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations
  • Use application and inspection equipment and small hand and power tools

What do you need?

  • Technicians must be flexible with their working hours, able to work all shifts, and able to travel throughout our national coverage areas. We strive to provide a routine work schedule for our coworkers and consider their personal needs. We must accommodate our customer’s needs, however, and this may result in extended working hours (50-60 per week) including nights and weekends when required by customer needs.
  • High school diploma or GED
  • Able to enter and exit structures and crawl spaces; climb over and on top of structures; ascend/descend stairs and balance/work off ladders up to 60’
  • Able and uninhibited of heights
  • Acquire a certification in Aerial Work Platforms and use of Hilti power actuated equipment
  • Operate aerial work platforms
  • Work off/balance on fixed and swing scaffolding
  • Will be required to obtain any required industry licenses
  • Must possess a valid driver’s license and pass motor vehicle record search
  • Successfully meet pre-employment background screen

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Bird Specialist, Terminix

Are you passionate about birds and looking to make a meaningful impact? Join us as a Bird Specialist at Rentokil in Lansing, Michigan! In this role, you'll take the lead in providing effective bird control services that ensure our customers' properties are safe and pleasant, all while exceeding their expectations. As a valued member of our team, you'll communicate openly with customers and colleagues, ensuring everything is left spotless after your work. You’ll also train fellow teammates on bird and bat applications and help enhance our service methods during team meetings, which is crucial for both personal and team development. You’ll tackle various bird-related challenges, applying preventive measures when needed, and it'll be essential to maintain great relationships with both customers and district offices. Flexibility is key, as you’ll be working varying hours, including weekends, to meet customer needs while striving for a great work-life balance. Whether it’s using specialized equipment or participating in training sessions, we value your growth and well-being. We're committed to protecting people and the planet, and we want you to be part of this mission. With our competitive pay, benefits starting on Day 1, and numerous opportunities for growth, your career with Rentokil can take off. So, if you're ready to soar as a Bird Specialist and make a difference in Lansing, we want to hear from you!

Frequently Asked Questions (FAQs) for Bird Specialist Role at Terminix
What are the primary responsibilities of a Bird Specialist at Rentokil?

As a Bird Specialist at Rentokil, your main responsibilities will include performing safe bird control services, maintaining customer relations, and ensuring that properties are left clean and well-maintained. You will also be involved in training colleagues on bird and bat applications, addressing customer needs, and utilizing specialized equipment. Your goal is to meet and exceed customer expectations while fostering long-term relationships.

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What qualifications do I need to apply for the Bird Specialist position at Rentokil?

To apply for the Bird Specialist position at Rentokil, you should have a high school diploma or GED. Additionally, the role requires physical capability to navigate various work environments, including heights and confined spaces. You will also need to acquire certain industry certifications, possess a valid driver’s license, and successfully pass a background check.

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Is training provided for new Bird Specialists at Rentokil?

Yes, Rentokil provides comprehensive training for new Bird Specialists. After successful completion of initial technical training, you'll also participate in ongoing training sessions to stay current with best practices and proven methods in bird control services. This ensures that you are well-equipped to handle various situations and deliver exceptional service to our customers.

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How does Rentokil support professional growth for Bird Specialists?

Rentokil is committed to the professional growth of its Bird Specialists. We offer multiple avenues for career advancement, including training and development programs, tuition reimbursement for full-time colleagues, and opportunities for promotion within the company. We value our employees and encourage them to reach their full potential.

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What kind of benefits can a Bird Specialist at Rentokil expect?

Bird Specialists at Rentokil can expect a variety of benefits that start on Day 1 of employment. These include health, dental, and vision insurance, a 401(k) retirement plan with company-matching contributions, work-life balance support such as vacation days and holidays, as well as personal and professional growth opportunities. We prioritize employee well-being and provide a supportive work environment.

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Common Interview Questions for Bird Specialist
What experience do you have with bird control methods?

When answering this question, be specific about any relevant experience you have, such as working with bird repellents, traps, or other control strategies. Highlight any certifications or training you've received and explain how they prepare you for the Bird Specialist role at Rentokil.

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How do you handle stressful situations while on the job?

To effectively answer this question, provide examples of previous high-pressure situations you've encountered in the workplace. Discuss the strategies you used to manage stress and avoid conflicts, emphasizing your ability to maintain professionalism and focus on customer satisfaction.

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Can you provide an example of how you've built relationships with clients?

Share a specific example where you successfully built rapport with a client. Focus on your communication skills, responsiveness, and willingness to go the extra mile to understand their needs and deliver exceptional service, which is critical for a Bird Specialist at Rentokil.

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What safety measures do you take while working at heights?

Discuss specific safety protocols you follow when working at heights, such as using proper harnesses and equipment. It's essential to convey that safety is a top priority, especially in the Bird Specialist role where you might encounter elevated work environments.

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Describe a time when you faced a challenging customer request. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to describe the situation, what was required of you, the action you took to resolve the issue, and the positive outcome. Highlight your conflict-resolution skills and commitment to customer satisfaction, which are vital for this position.

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How do you prioritize tasks in a fast-paced work environment?

Explain your approach to task prioritization, such as assessing urgency and importance. Detail strategies you apply to stay organized and focused under pressure, which is essential for managing the varied responsibilities of a Bird Specialist.

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What are your methods for staying updated on industry practices and trends?

Discuss the resources you utilize to keep current, such as industry publications, networking with professionals, and attending training sessions. This shows your proactive approach to continuous learning, which is crucial for the Bird Specialist role at Rentokil.

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How would you educate customers about the importance of bird control?

Share methods you would use to effectively communicate the benefits of bird control, such as explaining safety concerns and potential property damage caused by birds. Highlight your ability to convey information clearly and effectively, as this is essential for a Bird Specialist.

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What motivates you to work in this field?

Express your passion for wildlife and pest control, and how it aligns with Rentokil's mission to protect and enhance lives. Sharing personal anecdotes can make your answer more compelling and relatable.

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Why do you want to work for Rentokil as a Bird Specialist?

Talk about your admiration for Rentokil’s reputation in the industry, their commitment to employee development, and your alignment with their values. Be sincere in expressing why you see yourself thriving in their company.

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Terminix is a global leader in pest management, with over 95 years of experience. With more than 11,700 colleagues and 380 locations around the world, Terminix services over 2.9 million customers. We are proud to live and work in the same neighbor...

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DATE POSTED
April 18, 2025

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