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Product Management Senior Advisor - Express Scripts - Hybrid

The job profile for this position is Product Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

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Overview

The Senior Advisor Regulated Markets Audit Management role is responsible for coordinating the planning, execution and follow up for client and regulatory audit activities within Regulated Markets. This individual serves as a Subject Matter Expert and point of contact for various teams supporting audit activities. This position develops and delivers training to ensure audit readiness across the organization. Recruits and retains network of enterprise resources and collaborates with Client Audit, Compliance, Legal and other stakeholders to respond to State, Center for Medicare and Medicaid Services (CMS) and Client audit requests.

Key accountabilities include (but not limited to):

  • Reviews, evaluates and executes on new regulatory guidance. Coordinates or leads responses to Audit related Request for Proposals
  • Provides day-to-day oversight of Regulated Market audit activities
  • Compiles and evaluates data on the functional performance of audit related activities Utilizes in-depth professional knowledge and acumen to develop models and procedures and monitor trends
  • Develops and maintains audit training
  • Recruits and trains audit resource network
  • Coordinates audit pipeline and resource support planning with Client Audit team
  • Provides audit trend/issues insight to support audit preparation
  • Provides direct audit support as needed
  • Ensures timely documentation of audit outcomes using established tools and processes
  • Supports analysis of audit findings, coordinates responses and prepares client communications
  • Drives timely resolution and completion of activities to address audit deliverables

Additional skills and experience

The ideal candidate will have Regulated Markets specific knowledge, experience working collaboratively across teams, strong attention to details and an ability to influence and drive work in a matrix environment.

Preferred experience:

  • 2 or more years’ experience participating or leading regulatory and/or performance audits in a pharmacy benefit services or managed care environment
  • 2 or more years leading cross-functional projects
  • Project management skills
  • Excellent process mapping and analysis skills
  • Open communicator; excellent oral and written communication skills
  • Ability to work effectively in dynamic, rapidly changing, team-based environment across multiple functions and in support of diverse regulatory obligations
  • Critical thinker and creative problem solver, who exercises good judgment in resolving difficult situations, prioritizes and can balance needs with enterprise objectives
  • Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements
  • Ability to influence direction and action; build and leverage internal relationships
  • Goal oriented and personally accountable; resourceful and self-directed
  • Adaptable and flexible; open minded, innovative and creative – seeks ‘out of box’ solutions

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

$147600 / YEARLY (est.)
min
max
$110700K
$184500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Management Senior Advisor - Express Scripts - Hybrid, The Cigna Group

At Express Scripts, we're excited to invite applications for the role of Product Management Senior Advisor. Based in beautiful St. Louis, Missouri, this hybrid position offers the perfect blend of in-office collaboration and remote flexibility. In this Band 4 Senior Contributor Career Track Role, you'll be vital in managing our Regulated Markets Audit Management initiatives. Your expertise will help coordinate the planning and execution of client and regulatory audit activities. As a Subject Matter Expert, you'll work closely with various teams, ensuring audit readiness and compliance on all fronts. Day-to-day, you’ll oversee audits, compile performance data, and actively recruit and train resources within an extensive network. With responsibilities like developing training materials and maintaining clear communications during audits, you'll be at the center of ensuring quality and compliance. We’re looking for someone with 2+ years in regulatory audits, strong project management skills, and a knack for critical thinking. If you’re adaptable, goal-oriented, and ready to work in a dynamic, fast-paced environment, we’d love to hear from you. Join us in our mission at Express Scripts, where your contributions will make a real difference in healthcare management.

Frequently Asked Questions (FAQs) for Product Management Senior Advisor - Express Scripts - Hybrid Role at The Cigna Group
What are the main responsibilities of the Product Management Senior Advisor at Express Scripts?

The Product Management Senior Advisor at Express Scripts is responsible for coordinating audit activities, developing and delivering training for audit readiness, and ensuring compliance with regulatory standards. This role involves oversight of audit-related tasks, compiling performance data, and providing insights into audit trends. Collaborating with various teams, the Senior Advisor plays a key role in managing client and regulatory audits while ensuring thorough documentation and communication of outcomes.

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What qualifications are needed for the Product Management Senior Advisor role at Express Scripts?

For the Product Management Senior Advisor position at Express Scripts, candidates should have at least 2 years of experience in regulatory audits, preferably in a pharmacy benefit services or managed care environment. Strong project management, process mapping, and excellent communication skills are essential. The ideal candidate will also exhibit critical thinking abilities and be effective in a rapidly changing, team-oriented atmosphere.

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How does the hybrid work model operate for the Product Management Senior Advisor at Express Scripts?

In the hybrid work model for the Product Management Senior Advisor at Express Scripts, you will work in person three days a week and have the flexibility to work remotely for the remaining days. This balance allows for collaborative teamwork in the office while also providing the comfort of a home office environment, making it an attractive option for potential candidates.

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What is the salary range for the Product Management Senior Advisor position at Express Scripts?

The salary range for the Product Management Senior Advisor at Express Scripts is competitive, ranging from approximately $110,700 to $184,500 annually. This range may vary based on experience and location. Additionally, this role is also eligible for an annual bonus, making it a financially attractive opportunity.

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What benefits can I expect as a Product Management Senior Advisor at Express Scripts?

As a Product Management Senior Advisor at Express Scripts, you will enjoy a comprehensive benefits package that includes medical, vision, and dental coverage, as well as well-being programs. Other benefits include a 401(k) with company matching, company-paid life insurance, tuition reimbursement, and a minimum of 18 paid days off annually. Starting on day one, we prioritize your health and work-life balance.

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Common Interview Questions for Product Management Senior Advisor - Express Scripts - Hybrid
Can you describe your experience with regulatory audits relevant to the Product Management Senior Advisor role?

Highlight your specific experiences with regulatory audits, emphasizing your role in leading or participating in such audits in your previous positions. Discuss any challenges you faced and how you overcame them, showcasing your problem-solving skills and attention to detail.

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What techniques do you use to ensure effective audit preparation?

Discuss the systematic approaches you've developed for audit preparation, including data gathering, cross-functional team collaboration, and the training sessions you might have led. Highlight any tools or methodologies you favor, such as project management systems or process mapping.

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How do you manage competing deadlines and priorities during audit season?

Explain your approach to prioritizing tasks, including how you communicate with teams and stakeholders to keep everyone aligned. Providing an example of a time when you successfully navigated multiple deadlines will show your experience in time management.

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What is your approach to developing training materials for audit readiness?

Share your process for developing effective training materials, including how you assess the needs of your audience and ensure that the content is engaging and informative. Discuss any feedback mechanisms you employ to refine these materials.

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Can you give an example of how you influenced change in a team setting?

Provide a specific instance where your communication and interpersonal skills led to positive change in a team environment. Focus on the steps you took to gather support for your ideas and how collaboration led to successful implementation.

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How do you stay updated with regulatory changes relevant to managed care?

Talk about the methodologies you use for staying informed on regulatory changes, such as subscribing to relevant journals, attending industry conferences, and participating in professional networks and communities.

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Describe a challenging situation you faced during an audit and how you resolved it.

Discuss a particular audit challenge, detailing the context, your thought process, and the decisive actions you took to address the issue. Highlight any positive outcomes stemming from your resolution approach.

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What metrics do you believe are essential to track during audits?

Identify key performance indicators relevant to audit activities, such as compliance rates, error rates, or turnaround times. Explain why these metrics matter and how they drive improvements in audit processes.

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How do you ensure clear communication of audit findings to stakeholders?

Discuss your communication strategies for presenting audit findings, emphasizing clarity, transparency, and actionability. Share an example that illustrates your effective communication skills.

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What motivates you in the role of Product Management Senior Advisor?

Share what aspects of the role excite you, such as the impact of audits on healthcare quality, the ability to collaborate with diverse teams, or the opportunities for professional growth and development in an innovative environment like Express Scripts.

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Cigna Healthcare is a world renowned, American multinational company dedicated to improving health and wellness. They are based in Bloomfield, Connecticut and offers Medicare and Medicaid products and health, life and accident insurance coverages.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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