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Social Media Associate

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Job Title:

Social Media Associate

Department:

Fisher College | Marketing and Communications

In close collaboration with Fisher’s Digital and Content Marketing teams, the Social Media Associate is responsible for creating, planning and execution of content on Fisher College of Business primary social media accounts (@fisherosu and any leadership-level executive accounts). This includes producing engaging visual and creative content current with industry trends and best practices to further brand building, audience engagement, storytelling and lead generation for the college. This role is responsible for social listening and keeping abreast of current and emerging trends. This role also collaborates with the Lead Strategist, Digital Marketing and the digital team to aggregate and analyze the analytics from different platforms. The Social Media Associate is Fisher’s unit lead for social media, representing the college in the university-wide Social Media Community of Practice and ensuring compliance with university policies related to social media, including minimum requirements, accessibility guidelines, applications for new accounts and university-wide audits. This role supports unit-level account managers with consultation on social media efforts and strategically balances amplification/promotion of unit content on college-level channels. The Social Media Manager is a member of Fisher’s Office of Marketing and Communications team, reporting to the Senior Director, and actively contributes to content and digital strategies in support of college priorities.

Required Qualifications

Bachelor’s degree in marketing, communications, digital media production or related field, or an equivalent combination of education and experience; Minimum two years of professional experience creating content (video, photography, graphics) for a wide range of audiences and popular digital platforms including, TikTok, Instagram/Reels/Stories/Threads, YouTube/Shorts, LinkedIn, X (formerly known as Twitter) and Facebook; Knowledge of trends and best practices for brand content on TikTok and other video-based platforms; Two or more years of professional experience managing and creating content for brand/institutional accounts and executive accounts on social media; Proven strength, creativity and independence in quick-turnaround, short-form visual storytelling; Strong understanding of content marketing, reputation management and digital accessibility best practices; Strong written and verbal communication skills.

Desired qualifications

Worked in a higher education setting. Experience collaborating with account managers for brand/organization affiliated accounts as well as familiarity with governance of brand affiliated accounts.

Additional Information:

The target hiring range for this job profile is $55,100 - $72,400. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Location:

Fisher Hall (0249)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

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Average salary estimate

$63750 / YEARLY (est.)
min
max
$55100K
$72400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Social Media Associate, The Ohio State University

If you're passionate about the power of social media, the Social Media Associate position at Fisher College of Business could be your next exciting career move! In this dynamic role, you will collaborate closely with the Digital and Content Marketing teams to develop and execute vibrant content across Fisher's primary social media platforms like TikTok, Instagram, and LinkedIn. Your mission? To create engaging and visually stunning narratives that resonate with our audience, boost brand visibility, and support lead generation. You’ll be on the cutting edge of industry trends, responsible for monitoring emerging patterns through social listening, and analyzing the effectiveness of our efforts. As the key representative for social media at Fisher, you will ensure our strategies align with university policies and accessibility guidelines. Additionally, you'll provide invaluable support to account managers within the university community. With a minimum of two years of professional experience in content creation, you’ll showcase your creativity and quick-turnaround skills, helping us tell the Fisher story in innovative ways. If you have a relevant degree, along with solid experience in managing social media accounts and understanding digital marketing best practices, we want to hear from you! Join us as we amplify our message and connect with our community in exciting new ways!

Frequently Asked Questions (FAQs) for Social Media Associate Role at The Ohio State University
What are the responsibilities of the Social Media Associate at Fisher College?

The Social Media Associate at Fisher College is responsible for creating, planning, and executing content across the college’s primary social media accounts. This includes producing engaging visual content, monitoring and analyzing analytics, and collaborating with the Digital Marketing team to enhance audience engagement and storytelling.

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What qualifications are needed to become a Social Media Associate at Fisher College?

To qualify for the Social Media Associate position at Fisher College, candidates should have a Bachelor’s degree in marketing, communications, or a related field, plus at least two years of experience creating content for various digital platforms. A strong understanding of social media trends and best practices is also essential.

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How does the Social Media Associate contribute to Fisher's marketing strategies?

The Social Media Associate plays a crucial role in Fisher’s marketing strategies by leading social media initiatives, creating impactful content, and providing insights derived from social media analytics to inform content strategies and bolster brand recognition.

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What type of content will the Social Media Associate be responsible for creating?

The Social Media Associate will be responsible for producing a variety of engaging content, including videos, graphics, and photography tailored for platforms like TikTok, Instagram, Facebook, and LinkedIn, ensuring it's attractive and aligned with current industry trends.

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What skills are crucial for a Social Media Associate at Fisher College?

Key skills for the Social Media Associate at Fisher College include strong creative abilities in visual storytelling, expertise in content marketing, familiarity with digital accessibility best practices, and excellent written and verbal communication skills to effectively engage different audiences.

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Common Interview Questions for Social Media Associate
Can you describe your experience with social media content creation?

When answering, highlight your most relevant experiences, focusing on specific platforms you've worked on, types of content created, and the impact on audience engagement. Providing tangible metrics can strengthen your response.

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How do you stay updated with the latest social media trends?

Discuss your methods for staying informed, like following industry leaders, participating in webinars, or reading articles. Emphasize your proactive attitude in applying these insights to your work.

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What strategies do you use for analyzing social media performance?

Describe the metrics you focus on, such as engagement rates, reach, and click-through rates. Share tools you use to monitor performance and how you adjust strategies based on the analytics.

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How do you ensure content aligns with brand voice and guidelines?

Explain your process for understanding a brand's voice, including reviewing style guides, past content, and working closely with team members to ensure consistency across all platforms.

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Describe a successful social media campaign you've managed.

Provide details about the campaign, your role, objectives, and the results achieved. Use metrics to quantify success and explain the creative process behind the campaign.

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What tools do you use for social media scheduling and management?

Be sure to mention specific tools you've used, like Hootsuite or Buffer, and explain how these tools help optimize efficiency and ensure timely content delivery.

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How do you handle negative comments or feedback on social media?

Outline your approach to handling criticism, emphasizing the importance of professionalism, promptness, and sometimes addressing the issue privately, showing you can maintain brand integrity.

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What role does collaboration play in your social media work?

Discuss how you work with other team members, departments, or even external partners to create cohesive campaigns and strategies that meet broader organizational goals.

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How do you prioritize multiple social media channels?

Explain your process of evaluating the target audience for each platform and how you tailor content to resonate with different audiences while managing time effectively across channels.

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Can you provide an example of how you adapted content for a specific audience?

Share a specific situation where you successfully adjusted your content strategy based on audience insights, perhaps targeting a demographic or responding to an emerging trend.

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The Ohio State University is dedicated to: - Creating and discovering knowledge to improve the well-being of our state, regional, national and global communities; - Educating students through a comprehensive array of distinguished academic program...

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DATE POSTED
April 7, 2025

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