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Event and Community Manager

At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes.

Our next-gen platform allows companies to 10x their volume of AB experiments by embracing the full technical rigor of engineering and statistics while focusing intensely on the evangelism of results and accessibility to business users. We are built for the modern cloud infrastructure, with easy integrations and an emphasis on privacy and security.

Our team is made up of veteran product builders from Airbnb, Slack, and Snowflake, and our product is powering experimentation at some of top companies around the world. We’ve raised over $47M funding backed by top-tier venture firms like Innovation Endeavors, Icon Ventures, Menlo VC, and Amplify Partners. See our Series B announcement here.

To learn more about our company culture, what to expect during the interview process, and what drives us here at Eppo, check out How We Work. You can also watch a demo of Eppo on our homepage and read more on our blog!

Note: There have been recent reports of fraudulent emails from people impersonating the Eppo talent team. All legitimate correspondence from Eppo will come only from geteppo.com. Anything else should be reported to LinkedIn as a scam. For more information on these fake job scams, you can see this resource from the FTC: https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-and-other-job-platforms

We are looking for an Event & Community Manager to join our team to plan, manage, and execute high-impact virtual and in-person events globally. Your role will be crucial in fostering community engagement, amplifying our brand, and supporting pipeline generation.

Key Responsibilities:

  • Event Planning and Management: Plan, organize, and execute a variety of virtual events (e.g., webinars, workshops) and in-person meetups across multiple regions. Ensure seamless logistics, from speaker coordination to post-event follow-up.

  • Community Engagement: Cultivate and grow our global community of data scientists, engineers, and product managers through strategic event programming and active community management.

  • Brand Awareness: Work closely with your marketing team to ensure all events align with our brand identity, tone, and messaging. Leverage events as an opportunity to increase Eppo’s visibility and thought leadership in the experimentation space.

  • Pipeline Generation: Collaborate with sales and marketing teams to design event strategies that drive engagement and generate qualified leads. Ensure a seamless handoff of leads to sales for follow-up.

  • Metrics & Reporting: Set event KPIs, track event performance, manage budgets, and provide detailed post-event reports that assess success, participant feedback, and ROI.

  • Global Coordination: Manage and execute events across different time zones and regions, ensuring consistent quality and experience for attendees around the world.

  • Stakeholder Collaboration: Partner with internal teams such as product, marketing, and sales to identify event content and speakers that resonate with our ideal customer profile (ICP).

  • Attention to Detail: From scheduling to follow-up, ensure a flawless experience for attendees, speakers, and sponsors. Manage all event logistics with an eye for detail and professionalism.

Ideal Candidate Qualifications:

  • Experience: 3+ years of event management experience, particularly in the tech SaaS space, with a focus on B2B and customer-facing events. Prior experience with global event coordination is a plus.

  • B2B Tech Audience: A strong understanding of our ICP—data scientists, engineers, and product managers—and the ability to create event experiences that resonate with this technical audience.

  • Communication Skills: Excellent verbal and written communication skills, with an ability to clearly convey complex ideas to a technical audience.

  • Tech Savvy: Familiarity with virtual event platforms, CRM systems (like Salesforce), and community engagement tools.

  • Project Management: Highly organized with the ability to manage multiple events and priorities simultaneously.

  • Creative and Data-Driven: A balance of creative thinking and analytical skills to create engaging events while focusing on driving measurable outcomes.

Nice to Haves:

  • Previous experience working in SaaS, particularly in roles related to experimentation, product management, or data science.

  • Experience working within a high-growth tech company or startup environment.

Why Join Eppo? At Eppo, you'll be part of a fast-growing team with a chance to make a real impact. We believe in empowering our employees, encouraging creativity, and providing the support you need to succeed in a dynamic environment. If you’re passionate about building communities, creating memorable event experiences, and contributing to brand growth, we’d love to hear from you!

At Eppo, we are committed to creating an equitable and inclusive workplace, offering competitive compensation, and fostering a culture that encourages entrepreneurship and growth. The estimated salary range for this role is $125,000-$165,000, depending on experience.

Benefits & Perks

  • Competitive Salary & Equity: We aim high, targeting the 75th percentile for all roles.

  • Growth & Autonomy: Small team, big impact—grow alongside us!

  • Medical, Dental & Vision: 100% coverage for US based employees, 75% premium coverage for dependents.

  • 401(k): Available through Human Interest (no match right now).

  • Learning & Development: $500 yearly for L&D resources.

  • Flexible PTO: We’re big fans of working hard and recharging when needed! 

  • Remote-First: A fully distributed workforce within the US and Europe.

  • Company Offsite: Our annual offsite for collaboration and team fun!

  • Paid Parental Leave: 16 weeks for birth-parents, 12 weeks for non-birth parents.

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Average salary estimate

$145000 / YEARLY (est.)
min
max
$125000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Event and Community Manager, Eppo

Join Eppo as our new Event and Community Manager, where you’ll play an integral role in shaping the future of experimentation and community engagement. At Eppo, we’re passionate about creating an entrepreneurial, customer-centered culture, and we believe AB experiments should empower product decisions. With $47 million in funding from top-tier venture firms, our next-gen platform is changing the way companies conduct experiments. Your responsibilities will include planning and executing high-impact virtual and in-person events that will foster a vibrant community of data scientists, engineers, and product managers. You’ll collaborate closely with our marketing team to amplify our brand identity and engage participants effectively, all while utilizing your expertise in event management to ensure seamless logistics and participant satisfaction. By tracking KPIs and generating insightful reports, you’ll help drive our company's visibility and support our sales efforts through effective pipeline generation. If you’re ready to bring creativity and data-driven strategies to Eppo and contribute to a fast-growing team, we'd love you to be part of our mission to revolutionize how companies think about experimentation.

Frequently Asked Questions (FAQs) for Event and Community Manager Role at Eppo
What are the key responsibilities of the Event and Community Manager at Eppo?

As the Event and Community Manager at Eppo, you will be responsible for planning, organizing, and executing various virtual and in-person events. This includes everything from coordinating speaker logistics to post-event follow-ups. You'll also foster community engagement among data scientists, engineers, and product managers while working closely with the marketing team to align events with our brand identity and messaging.

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What qualifications are needed for the Event and Community Manager position at Eppo?

To be a successful Event and Community Manager at Eppo, candidates should have at least 3 years of experience in event management, preferably in the tech SaaS environment. Familiarity with B2B tech audiences is essential, along with strong communication skills, project management abilities, and tech-savviness with CRM systems and virtual event platforms.

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How does Eppo measure the success of its events for the Event and Community Manager role?

Success for events coordinated by the Event and Community Manager at Eppo is measured through various KPIs, including attendee feedback, engagement levels, and overall event ROI. You'll be tasked with setting these metrics and providing detailed post-event reports that evaluate how well the events met their objectives in generating leads and fostering community engagement.

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What skills are crucial for the Event and Community Manager at Eppo?

Essential skills for the Event and Community Manager at Eppo include excellent verbal and written communication to convey complex ideas effectively, strong organizational skills to manage multiple events, and creative yet analytical thinking to craft engaging experiences that yield measurable outcomes. This blend of skills will ensure a successful event strategy that resonates with our target audience.

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What is the company culture like at Eppo for the Event and Community Manager?

Eppo prides itself on a culture that encourages creativity, autonomy, and professional growth. As an Event and Community Manager, you'll be part of a small, dynamic team that values an equitable and inclusive workplace, offering competitive compensation and the opportunity to make a meaningful impact in a fast-paced environment.

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Common Interview Questions for Event and Community Manager
How do you prioritize tasks when managing multiple events?

When prioritizing tasks, I start by assessing the timeline for each event. I create a detailed project plan that includes milestones and deadlines, ensuring that I allocate sufficient time for each component. I use project management tools to keep everything organized and communicate with relevant stakeholders regularly to stay aligned.

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Can you describe a successful event you managed and what made it successful?

One particularly successful event I managed involved a multi-day virtual summit. The success stemmed from thorough pre-planning, audience engagement strategies during the event, and a post-event follow-up that included feedback surveys. By closely collaborating with my team and utilizing analytics, we were able to exceed our attendance targets and gather valuable insights.

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What strategies do you use to cultivate community engagement?

To cultivate community engagement, I focus on creating value-driven events that resonate with our audience. I regularly seek feedback and use social media engagement to keep the conversation going outside event timelines. Hosting interactive sessions and webinars that allow community members to share their own insights and experiences also fosters a sense of belonging.

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How do you ensure alignment between events and company branding?

Ensuring alignment begins with a clear understanding of our brand's mission and messaging. I closely collaborate with the marketing team during the planning phase to create event material that reflects our brand identity. Consistent messaging across our platforms, from promotional content to follow-up emails, helps solidify our brand presence.

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How do you measure the effectiveness of your events?

I measure the effectiveness of events using a combination of quantitative and qualitative metrics. This includes attendee feedback surveys, tracking engagement levels during the event, and analyzing lead generation data post-event. I compile this information into comprehensive reports that inform future event strategies.

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What tools do you prefer for event management and why?

I prefer using tools like Eventbrite for registrations, Zoom for virtual events, and CRM systems like Salesforce for managing attendee data. Each tool brings a significant advantage, from tracking registrations to streamlining communication with attendees, which is essential for successful event execution.

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Describe how you handle unforeseen challenges during an event.

When unforeseen challenges arise, my first step is to remain calm and quickly assess the situation. I immediately communicate with my team to brainstorm potential solutions. Whether it's a technical issue or a scheduling conflict, having contingency plans in place helps me address challenges effectively and ensure a seamless experience for attendees.

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What experience do you have with virtual event platforms?

I have extensive experience using platforms like Hopin, Zoom, and Gather for virtual events. My expertise includes setting up the tech infrastructure, managing event flows, and engaging participants through interactive sessions. I stay informed about the latest tools and features to continually enhance the virtual experience.

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How do you build relationships with speakers or presenters?

Building relationships starts with clear communication of expectations as well as providing support throughout the engagement process. I aim to develop rapport by being approachable and ensuring they have all the resources they need. Post-event follow-ups, including thank-you notes and sharing attendee feedback, are also crucial in nurturing these relationships.

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What role does cross-department collaboration play in your event planning?

Cross-department collaboration is essential in my event planning process. By involving teams from marketing, sales, and product development, I ensure that the events not only align with our brand identity but also meet desired business outcomes. Each department brings unique insights that enrich our event strategies.

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Eppo is the experimentation and feature management platform that makes advanced A/B testing accessible to everyone in your organization.

22 jobs
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BADGES
Badge Diversity ChampionBadge Family FriendlyBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Mission Driven
Social Impact Driven
Rapid Growth
Passion for Exploration
Inclusive & Diverse
Rise from Within
Diversity of Opinions
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
February 28, 2025

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